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Customer Support Jobs in Tennessee (NOW HIRING)

Checkr

Customer Support Specialist

Nashville, TN

$17.50 - $23.50/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

We'll train you so you can have a great career as a customer support Specialist. This job is college student friendly! The duration of a mosquito season varies by location. This allows you to ...

Checkr

Customer Support Specialist

Nashville, TN · On-site

$16.83 - $21.16/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely ...

Lebanon

Customer Support Specialist

Lebanon, TN · On-site

$21.32/hr

You will help to establish our reputation as a business that offers excellent customer support to all customers. ESSENTIAL FUNCTIONS OF THE JOB include the following, but are not limited to:

Preventia Security

Customer Support Agent

Spring Hill, TN · On-site

$18 - $21/hr

We are seeking a proactive, solution-oriented Customer Support Agent to serve as the front line for our operations. Key Responsibilities: Inbound & Outbound Communication: Confidently manage a high ...

Vehlo

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

Documents all work activity performed in the company CRM to ensure necessary individuals within the Company are notified of the activity performed * Other Software Support Agent-related duties, as ...

Alphabe Insight

Customer Support Manager

Nashville, TN · On-site

Customer Support Manager Skillbridge Academy is a forward-thinking organization dedicated to building strong operational foundations through people, structure, and service excellence. We believe that ...

Kyruus

AI Enabler - Customer Support

Nashville, TN · On-site

AI Enabler - Customer Support At RevSpring, we are transforming the healthcare financial experience through innovative technology and data-driven solutions. The AI Enabler - Customer Support plays a ...

Workwear

Customer Support Representative

Nashville, TN · On-site

$15.50 - $21/hr

As a Customer Support Representative you are responsible for all customer support activities and inquiries within the business. This involves strong interdepartmental interactions in order to provide ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$16.50 - $22.25/hr

Lo entendemos. Tienes opciones cuando se trata de encontrar una nueva carrera. Cuando te pones un uniforme de Mosquito Joe, te conviertes en parte de la familia: un grupo de personas comprometidas ...

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All JobsCustomer Support JobsCustomer Support Jobs in Tennessee

Customer Support information

See Tennessee salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer support in Tennessee is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.99 per hour, depending on experience, location, and employer.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Tennessee? The most popular types of Customer Support jobs in Tennessee are:
What are popular job titles related to Customer Support jobs in Tennessee? For Customer Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Tennessee look for? The top searched job categories for Customer Support jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Support jobs? Cities in Tennessee with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $36,237 per year, or $17.4 per hour.

Customer Support Specialist

NORTH AMERICAN COMPOSITES

Nashville, TN • On-site

$24 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Customer Support Specialist

8:00 - 4:30 Onsite

What is IP Corporation?

IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability, innovation, and growth. Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that manufacture and distribute resins, gel coats, composite materials, and specialty polymer solutions used across a wide range of industrial applications.

Our operating companies—Interplastic Corporation, North American Composites, HK Research, and Molding Products—work together to deliver technical expertise, high-quality products, and long-term partnerships to customers around the world. We are known for our customer-first mindset, strong technical capabilities, and collaborative culture built on trust and continuous improvement.

What is a Customer Support Specialist?

The Customer Support Specialist is responsible for handling customer inquiries, supporting order management activities, and resolving issues to ensure a high level of service and responsiveness. This role works closely with Sales, Supply Chain, and Operations to support customer needs and ensure accurate and timely execution. The position plays a key role in maintaining customer satisfaction, supporting internal processes, and contributing to overall service performance.

What You Can Expect to Do as a Customer Support Specialist:

  • Manage customer inquiries related to orders, products, pricing, and delivery timelines
  • Process and support customer orders with accuracy and attention to detail
  • Coordinate with internal teams to ensure timely and complete order fulfillment
  • Monitor order status and communicate updates to customers proactively
  • Resolve order discrepancies, billing issues, and service-related concerns
  • Maintain accurate customer and order data within ERP and CRM systems
  • Support documentation and recordkeeping related to customer interactions
  • Identify opportunities to improve processes and enhance customer experience
  • Escalate complex issues to senior team members or leadership as needed

What We Are Looking For in a Customer Support Specialist:

  • High school diploma or equivalent required; associate or bachelor’s degree preferred
  • 2–4 years of experience in customer support, customer service, or a related role (manufacturing or distribution preferred)
  • Experience working with ERP and/or CRM systems (SAP, Oracle, Salesforce, or similar)
  • Strong communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Problem-solving mindset with the ability to resolve issues effectively
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to work both independently and as part of a team

Why Join IP Corporation?

  • Be part of a stable, privately held organization with long-term market presence
  • Competitive benefits including medical, dental, vision, generous PTO, and 401(k) with company match
  • Opportunity to grow and develop within a collaborative, values-driven organization

IP Corporation are Equal Opportunity Employers.
We encourage diversity in the workplace and are committed to creating an inclusive environment for all employees.


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