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Customer Support Jobs in Tennessee (NOW HIRING)

Checkr

Customer Support Specialist

Nashville, TN

$17.50 - $23.50/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

We'll train you so you can have a great career as a customer support Specialist. This job is college student friendly! The duration of a mosquito season varies by location. This allows you to ...

Checkr

Customer Support Specialist

Nashville, TN · On-site

$16.83 - $21.16/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely ...

Lebanon

Customer Support Specialist

Lebanon, TN · On-site

$21.32/hr

You will help to establish our reputation as a business that offers excellent customer support to all customers. ESSENTIAL FUNCTIONS OF THE JOB include the following, but are not limited to:

ABB

RDC Customer Support

Mount Juliet, TN · On-site

$17 - $23/hr

... assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by ...

VEHLO

Customer Support Specialist

Knoxville, TN

$17.25 - $23.25/hr

Documents all work activity performed in the company CRM to ensure necessary individuals within the Company are notified of the activity performed * Other Software Support Agent-related duties, as ...

Vehlo

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

Documents all work activity performed in the company CRM to ensure necessary individuals within the Company are notified of the activity performed * Other Software Support Agent-related duties, as ...

ABB

RDC Customer Support

Mount Juliet, TN · On-site

... assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by ...

VEHLO

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

... our customers or for each other. About the Role: Our Software Support Specialist acts as the point of first reference by answering software-related questions, managing help desk support ticket ...

Workwear

Customer Support Representative

Nashville, TN

$15.50 - $21/hr

As a Customer Support Representative you are responsible for all customer support activities and inquiries within the business. This involves strong interdepartmental interactions in order to provide ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$16.50 - $22.25/hr

Lo entendemos. Tienes opciones cuando se trata de encontrar una nueva carrera. Cuando te pones un uniforme de Mosquito Joe, te conviertes en parte de la familia: un grupo de personas comprometidas ...

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All JobsCustomer Support JobsCustomer Support Jobs in Tennessee

Customer Support information

See Tennessee salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for customer support in Tennessee is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.99 per hour, depending on experience, location, and employer.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the work of customer support?

Customer support involves assisting customers with inquiries, troubleshooting issues, and providing information about products or services. Support agents often communicate via phone, email, or chat and use tools like customer relationship management (CRM) software to track interactions and resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What are the highest paying customer service jobs?

High-paying customer service roles include customer support managers, technical support specialists, and client services directors, often requiring advanced skills, industry experience, and sometimes certifications. These positions typically offer higher salaries due to increased responsibilities, technical expertise, and leadership duties.

What jobs pay 4000 a week without a degree?

Customer support roles typically do not pay $4,000 a week without advanced skills or management responsibilities. High-paying jobs in this field usually require extensive experience, specialized knowledge, or supervisory positions. Most roles offering such high weekly pay are in sales, real estate, or entrepreneurial ventures rather than standard customer support positions.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

How can I make 2000 a week working from home?

Customer support roles can pay $2000 or more per week if you work full-time, handle high-volume or specialized support, and have strong communication skills. Earning this amount often requires experience, excellent performance, and sometimes working for companies that offer premium or overtime pay. Building skills in technical support, using CRM tools, and maintaining a consistent schedule can help increase earning potential.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Tennessee? The most popular types of Customer Support jobs in Tennessee are:
What are popular job titles related to Customer Support jobs in Tennessee? For Customer Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Tennessee look for? The top searched job categories for Customer Support jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Support jobs? Cities in Tennessee with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Tennessee as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,237 per year, or $17.4 per hour.

Customer Support Specialist

Checkr

Nashville, TN

$17.50 - $23.50/hr

Other

Re-posted 6 days ago

Job description

About the team/role

Truework, recently acquired by Checkr, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and more. We are disrupting a $5B+ industry, dominated by legacy incumbents, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely, empathetic, and high-quality support to a diverse customer base across multiple channels. You will be instrumental in upholding our values of trust, safety, and transparency by resolving issues with professionalism, technical precision, and care.

What you'll do

  • Deliver exceptional customer support via phone, email, and chat, maintaining high standards of empathy, clarity, and professionalism
  • Troubleshoot complex technical and procedural issues with speed and accuracy, escalating when appropriate
  • Handle a high volume of inbound inquiries with excellent prioritization, time management, and attention to detail
  • Engage in proactive outreach and thoughtful follow-up to prevent recurring issues and enhance customer satisfaction
  • Contribute to knowledge base content and process improvement by identifying support trends and customer pain points
  • Collaborate cross-functionally with product, operations, and engineering teams to provide feedback and improve the customer journey

What you bring

  • 1+ years of customer support experience in a high-volume environment such as a contact center, SaaS platform, or startup
  • Exceptional verbal and written communication skills with strong active listening and reading comprehension
  • Proven ability to troubleshoot software and hardware issues using multiple platforms and tools
  • High proficiency in multitasking and working across systems simultaneously without sacrificing accuracy
  • Demonstrated resilience, self-management, and commitment to continuous learning and improvement
  • An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

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