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Customer Support Jobs in Tennessee (NOW HIRING)

Checkr

Customer Support Specialist

Nashville, TN · On-site

$17.50 - $23.50/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

We'll train you so you can have a great career as a customer support Specialist. This job is college student friendly! The duration of a mosquito season varies by location. This allows you to ...

Checkr

Customer Support Specialist

Nashville, TN · On-site

$16.83 - $21.16/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for our users. As a Customer Support Specialist, you'll be on the front lines of delivering timely ...

VEHLO

Customer Support Specialist

Knoxville, TN · On-site

$17.25 - $23.25/hr

Customer Support Specialist About Vehlo: We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry ...

Lebanon

Customer Support Specialist

Lebanon, TN · On-site

$21.32/hr

You will help to establish our reputation as a business that offers excellent customer support to all customers. ESSENTIAL FUNCTIONS OF THE JOB include the following, but are not limited to:

Vehlo

Customer Support Specialist

Knoxville, TN · On-site +1

$17.25 - $23.25/hr

Customer Support Specialist About Vehlo: We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry ...

Preventia Security

Customer Support Agent

Spring Hill, TN · On-site

$18 - $21/hr

We are seeking a proactive, solution-oriented Customer Support Agent to serve as the front line for our operations. Key Responsibilities: Inbound & Outbound Communication: Confidently manage a high ...

ABB

RDC Customer Support

Mount Juliet, TN · On-site

$17 - $23/hr

... assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by ...

ABB

RDC Customer Support

Mount Juliet, TN · On-site

$17 - $23/hr

... assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by ...

Abb Holdings Inc

RDC Customer Support

Mount Juliet, TN · On-site

$17 - $23/hr

... assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by ...

Alphabe Insight

Customer Support Manager

Nashville, TN · On-site

Customer Support Manager Skillbridge Academy is a forward-thinking organization dedicated to building strong operational foundations through people, structure, and service excellence. We believe that ...

Alphabe Insight

Customer Support Manager

Nashville, TN · On-site

Customer Support Manager Skillbridge Academy is a forward-thinking organization dedicated to building strong operational foundations through people, structure, and service excellence. We believe that ...

Abb Holdings Inc

RDC Customer Support

Mount Juliet, TN · On-site

$16 - $20.50/hr

... assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by ...

ABB

RDC Customer Support

Mount Juliet, TN · On-site

$16 - $20.50/hr

... assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by ...

Kyruus

AI Enabler - Customer Support

Nashville, TN · On-site

AI Enabler - Customer Support At RevSpring, we are transforming the healthcare financial experience through innovative technology and data-driven solutions. The AI Enabler - Customer Support plays a ...

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All JobsCustomer Support JobsCustomer Support Jobs in Tennessee

Customer Support information

See Tennessee salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer support in Tennessee is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.99 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Tennessee?

The most popular types of Customer Support jobs in Tennessee are:

What are popular job titles related to Customer Support jobs in Tennessee?

For Customer Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Tennessee look for?

The top searched job categories for Customer Support jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Support jobs?

Cities in Tennessee with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,237 per year, or $17.4 per hour.

Customer Support Specialist

NORTH AMERICAN COMPOSITES

Nashville, TN • On-site

$24 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Customer Support Specialist

Location: Nashville, TN - On-site

What is IP Corporation?

IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability, innovation, and growth. Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that manufacture and distribute resins, gel coats, composite materials, and specialty polymer solutions used across a wide range of industrial applications.

Our operating companies, Interplastic Corporation, North American Composites, HK Research, and Molding Products, work together to deliver technical expertise, high-quality products, and long-term partnerships to customers around the world. We are known for our customer-first mindset, strong technical capabilities, and collaborative culture built on trust and continuous improvement.

What is a Customer Support Specialist?

The Customer Support Specialist is responsible for handling customer inquiries, supporting order management activities, and resolving issues to ensure a high level of service and responsiveness. This role works closely with Sales, Supply Chain, and Operations to support customer needs and ensure accurate and timely execution. The position plays a key role in maintaining customer satisfaction, supporting internal processes, and contributing to overall service performance.

What You Can Expect to Do as a Customer Support Specialist:

  • Manage customer inquiries related to orders, products, pricing, and delivery timelines.
  • Process and support customer orders with accuracy and attention to detail.
  • Coordinate with internal teams to ensure timely and complete order fulfillment.
  • Monitor order status and communicate updates to customers proactively.
  • Resolve order discrepancies, billing issues, and service-related concerns.
  • Maintain accurate customer and order data within ERP and CRM systems.
  • Support documentation and recordkeeping related to customer interactions.
  • Identify opportunities to improve processes and enhance customer experience.
  • Escalate complex issues to senior team members or leadership as needed.

What We Are Looking For in a Customer Support Specialist:

Required Qualifications

  • High school diploma or equivalent required.
  • 2-4 years of experience in customer support, customer service, or a related role.
  • Experience working with ERP and/or CRM systems such as SAP, Oracle, Salesforce, or similar.
  • Strong communication and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Problem-solving mindset with the ability to resolve issues effectively.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to work both independently and as part of a team.

Preferred Qualifications

  • Associate or bachelor's degree preferred.
  • Manufacturing or distribution experience preferred.

Why Join IP Corporation?

  • Be part of a stable, privately held organization with more than 70 years of success and industry leadership.
  • Competitive benefits including medical, dental, vision, generous PTO, and a 401(k) with company match.
  • Opportunity to make a meaningful impact in a collaborative, values-driven organization where your contributions matter.
  • Work alongside experienced professionals in an environment that encourages continuous learning, development, and career growth.
  • Join a culture built on teamwork, integrity, innovation, and long-term customer partnerships.
  • Contribute to products and solutions that support a wide range of industries across North America and beyond.
  • Enjoy the benefits of a company that combines the stability of an established organization with the agility and entrepreneurial spirit to drive innovation and continuous improvement.

Physical Requirements and Work Environment

  • Ability to work in an office environment.
  • Ability to sit, stand, and use computer equipment for extended periods.
  • Ability to occasionally lift office supplies and materials as needed.

IP Corporation is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.

#LI-IPCORP