ZipRecruiter

Log In

2

Remote Customer Support Jobs in Tennessee (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Vaco LLC

Customer Support Analyst

Nashville, TN · On-site +1

$65K - $75K/yr

Remote (Preference for Nashville-based candidates; optional onsite collaboration available) Salary: $65K-$75K+ DOE Join a growing fintech/regtech organization supporting customers across banking ...

Kyruus

AI Enabler - Customer Support

Nashville, TN · Remote

$18 - $24.25/hr

AI Enabler - Customer Support At RevSpring, we are transforming the healthcare financial experience through innovative technology and data-driven solutions. The AI Enabler - Customer Support plays a ...

next page

Showing results 1-20

People also search for

All JobsRemote Customer Support JobsRemote Customer Support Jobs in Tennessee

Remote Customer Support information

See Tennessee salary details

$9

$21

$51

How much do remote customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support in Tennessee is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Tennessee? The most popular types of Customer Support jobs in Tennessee are:
What are popular job titles related to Remote Customer Support jobs in Tennessee? For Remote Customer Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Tennessee look for? The top searched job categories for Remote Customer Support jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Customer Support jobs? Cities in Tennessee with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Remote Customer Support Manager

Remote Customer Support Manager

American Income Life Insurance Company

Knoxville, TN • On-site, Remote

$90K - $120K/yr

Full-time

Posted 8 days ago

Job description

AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you're a recent graduate in business, marketing, communications, or simply looking for a people-focused career with long-term growth potential, this opportunity offers a strong foundation to build professional experience.
We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit programs, helping you develop valuable skills while working from anywhere in the United States.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide individuals and families through available benefit options
  • Assist clients through the enrollment process with professionalism and care
  • Maintain accurate and organized digital client records
  • Provide responsive customer support and follow-up communications
  • Participate in weekly training and mentorship sessions
  • Build positive client relationships that support long-term trust and service
Qualifications
  • Strong interpersonal and communication skills
  • Organized, self-motivated, and comfortable working independently
  • Confident speaking on video and comfortable using digital tools
  • Passion for helping others and contributing to a service-focused mission
  • Experience in customer service or client-facing roles is helpful but not required
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Clear advancement paths into leadership roles
  • Collaborative, mission-focused team culture
About AO Globe Life
AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.

Apply