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Weekend Customer Support Jobs in Tennessee (NOW HIRING)

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

We'll train you so you can have a great career as a customer support Specialist. This job is ... What we have to offer: • No nights, limited weekends, and holidays - Work hard during the week so ...

OSI Systems

Customer Support Technician

Oak Ridge, TN · On-site

$18 - $22/hr

The Customer Support Technician will be responsible for ensuring and maximizing customer satisfaction with RapiscanAS&E products through technical expertise and direct customer communications. The ...

OSI Systems, Inc

Customer Support Technician

Oak Ridge, TN · On-site

$18 - $22/hr

The Customer Support Technician will be responsible for ensuring and maximizing customer satisfaction with Rapiscan│AS&E products through technical expertise and direct customer communications. The ...

Xylem

Customer Support Specialist

Nashville, TN · On-site

$24/hr

The Customer Support Specialist will be responsible for providing a variety of order processing and sales related support to both internal and external customers. This position works as part of a ...

Xylem

Customer Support Specialist

Nashville, TN · On-site

$24 - $28/hr

The Customer Support Specialist will be responsible for providing a variety of order processing and sales related support to both internal and external customers. This position works as part of a ...

ABB

Customer Support Specialist

Memphis, TN · On-site

$17.50 - $23.50/hr

Customer Support Manager Your role and responsibilities In this role, you will have the opportunity to act as the first point of contact for ABB Utility OEM customers, with the intention to make ABB ...

ABB

Customer Support Specialist

Memphis, TN · Hybrid

$16.25 - $21.75/hr

Customer Support Manager __ Your role and responsibilities In this role, you will have the opportunity to act as the first point of contact for ABB Utility OEM customers, with the intention to make ...

Abb Holdings Inc

Customer Support Specialist

Memphis, TN · On-site

$17.50 - $23.50/hr

Customer Support Manager Your role and responsibilities In this role, you will have the opportunity to act as the first point of contact for ABB Utility OEM customers, with the intention to make ABB ...

Kyruus

AI Enabler - Customer Support

Nashville, TN · Remote

$18 - $24.25/hr

AI Enabler - Customer Support At RevSpring, we are transforming the healthcare financial experience through innovative technology and data-driven solutions. The AI Enabler - Customer Support plays a ...

My3Tech Inc

Customer Support technician III

Nashville, TN · On-site

$17.75 - $24/hr

Customer Support Technician III Location: Tennessee Duration: Long Term Client: State of Tennessee Job ID: 24-004-24 CUSTOMER SUPPORT TECHNICIAN III The Customer Support Technician III provides ...

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Weekend Customer Support information

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Tennessee? The most popular types of Customer Support jobs in Tennessee are:
What are popular job titles related to Weekend Customer Support jobs in Tennessee? For Weekend Customer Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Tennessee look for? The top searched job categories for Weekend Customer Support jobs in Tennessee are:
What cities in Tennessee are hiring for Weekend Customer Support jobs? Cities in Tennessee with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you

Weekend Customer Service Representative

Verida, Inc.

Chattanooga, TN

$14.50 - $19.75/hr

Other

Posted 15 days ago

Verida rating

3.7

Company rating: 3.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services.

Schedules:

Saturday- Wednesday 5 am- 2 pm

Saturday- Wednesday 12 pm- 6 am

Essential Functions:

  • Assists callers efficiently and in a polite, courteous and professional manner at all times.
  • Conducts appropriate screening and eligibility functions.
  • Obtains correct information to schedule appropriate modes of transportation.
  • Maintains current knowledge of local operating transportation policies.
  • Accurately and effectively uses trip scheduling and dispatch software.
  • Maintains client, company and employee confidentiality.
  • Communicates with facilities and/or providers as necessary to assure efficient transportation services.
  • Coordination of urgent care and/or discharges with Trip Validation Specialist
  • Keeps Supervisor informed concerning scheduling and/or service delivery problems
  • Completes all required records and reports
  • Effective use of telecommunications systems

Required Skills and Abilities:

  • Excellent communication skills
  • Basic computer and typing skills
  • Type 30 wpm
  • Customer service experience
  • Able to work in a busy environment
  • Able to work independently or with a team

Qualification:

  • High School graduate or equivalent

What Verida employees say

Pay

Hours and flexibility

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