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Optimum Customer Service Representative Jobs in Tennessee

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

Customer Service Rep Are you an administrative professional looking for exciting work? If so, join ... Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

... Customer Service Rep ! WE ARE AN ESTABLISHED COMPANY THAT VALUES OUR TEAM We pay our Customer ... Plus, we make it easy to apply with our initial quick mobile-optimized application . If we have ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your ... As a Customer Service Rep, you use your excellent customer service skills, you greet guests as they ...

AlphaGraphics

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

Shively Diversified Management Services

Be Seen First

Customer Service Representative

Spring Hill, TN · On-site

$16.70/hr

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some knowledge of purchasing or inventory management.

Domino's Franchise

Customer Service Rep

Memphis, TN · On-site

$14.25 - $19.50/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in North Knoxville, TN seeking a dependable and professional Customer Service Representative (CSR). The ...

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Optimum Customer Service Representative information

See Tennessee salary details

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How much do optimum customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for optimum customer service representative in Tennessee is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $25.77 per hour, depending on experience, location, and employer.

What is an Optimum Customer Service Representative?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

How to get hired as an Optimum Customer Service Representative?

To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's careers website or job boards, and preparing for interviews that assess problem-solving and interpersonal skills, can improve chances of employment.

What are popular job titles related to Optimum Customer Service Representative jobs in Tennessee?

For Optimum Customer Service Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Optimum Customer Service Representative jobs in Tennessee look for?

The top searched job categories for Optimum Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Optimum Customer Service Representative jobs?

Cities in Tennessee with the most Optimum Customer Service Representative job openings:

Optimum Customer Service Representative jobs near you

Customer Service Rep

Nashville Toyota North

Madison, TN • On-site

$17/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Customer Service Rep

Are you an administrative professional looking for exciting work? If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep!

We pay our Customer Service Reps a competitive starting wage of $17/hour. Our team also enjoys great benefits, including medical, dental, paid time off (PTO), life insurance, employee discounts, an IRA bonus match program, a Christmas fund program, a Christmas party, and opportunities for advancement through internal promotions. Our team also enjoys discounted oil changes, free unlimited car washes, and free lunches during Saturday shifts. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

What we need from you:

  • At least 18 years old
  • Valid driver's license and a clean driving record
  • Authorization to work in the U.S.
  • Excellent customer service skills

Front desk experience is preferred, but multiple factors will be taken into consideration. If you can meet these requirements and perform this administrative job as described above, we would be happy to have you as part of our office team!

Are you a good fit?

Ask yourself: Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Are you highly organized and attentive to detail? Do you work well in a collaborative environment? If so, please consider applying for this Customer Service Rep position today!

A normal day for a Customer Service Rep:

This full-time entry-level administrative position in our office works from 12 PM to 8 PM, Monday to Friday with weekends off. As a Customer Service Rep, you use your excellent customer service skills, you greet guests as they enter the showroom and ensure they feel comfortable. You answer the phone in a timely manner and direct the call to the appropriate personnel when customers call for information. Maintaining a calm and professional demeanor, you professionally speak to customers, even when they're upset with the service they've received.

Additionally, you cross-train to help with our back desk area and are happy to take on any task that comes your way. As needed, you issue temp tags through our online system as well as maintain deal folders and ensure they're ready for our sales team. The front desk area is always clean and tidy under your watch. You enjoy having a job that uses your strong administrative and office skills, and you take great pride in knowing your hard work keeps our dealership running at optimal levels!

About Nashville Toyota North:

Nashville Toyota North proudly serves drivers from across the Middle Tennessee area. We offer a large selection of new and pre-owned vehicles from the powerful Toyota Supra to the rugged Toyota Tacoma. But our top-notch customer service doesn't end in the showroom. We also treat our customers like VIPs in our service department and express center. Because only the very best will do, we strive to maintain a friendly and professional team of experts to help our customers shop for, service, and finance their dream cars.

We're always looking for bright, motivated, and energetic professionals to add to our world-class team. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! Join us today for access to competitive compensation, great benefits, and the chance to build the career you've always imagined.

Apply