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Customer Service Trainer Jobs in Tennessee (NOW HIRING)

Customer Service

Sevierville, TN · On-site

$13.50 - $18.50/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service Share Apply Full-time Part-time Starting at $11.00 per hour The Customer Service ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service Share Apply Full-time Part-time Starting at $12.00 per hour The customer service ... Paid training * Advancement opportunities * Competitive pay * GED/scholarship opportunities

Customer Service

Dyersburg, TN · On-site

$13.50 - $18.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Lawrenceburg, TN

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Nashville, TN · On-site

$45K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... training programs. State Farm agents are independent contractors who hire their own employees.

Customer Service

Dandridge, TN · On-site

$11.25 - $15.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Livingston, TN

$12.75 - $17.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Newport, TN · On-site

$12.50 - $17/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Lenoir City, TN · On-site

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

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Showing results 1-20

Customer Service Trainer information

See Tennessee salary details

$19.5K

$47.4K

$64K

How much do customer service trainer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service trainer in Tennessee is $47,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $47,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
What are popular job titles related to Customer Service Trainer jobs in Tennessee? For Customer Service Trainer jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for Customer Service Trainer jobs? Cities in Tennessee with the most Customer Service Trainer job openings:
Infographic showing various Customer Service Trainer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.

Front End Service Team Trainer

Walmart

Morristown, TN • On-site

$17 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,380 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Hourly Wage: $17 - $30 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts:

Location

Neighborhood Market #5467
1997 BUFFALO TRL, MORRISTOWN, TN, 37814, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.


What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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