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Customer Service Trainer Jobs in Tennessee (NOW HIRING)

Long John Silver's

Customer Service

Kingsport, TN · On-site

$12/hr

Customer Service Share Apply Full-time Part-time Starting at $12.00 per hour The customer service ... Paid training * Advancement opportunities * Competitive pay * GED/scholarship opportunities

Long John Silver's

Customer Service

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Long John Silver's

Customer Service

Sevierville, TN · On-site

$13.50 - $18.50/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Long John Silver's

Customer Service

Dyersburg, TN · On-site

$13.50 - $18.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Long John Silver's

Customer Service

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Jack Marshall Foods, Inc.

Customer Service

Lawrenceburg, TN

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Long John Silver's

Customer Service

Morristown, TN · On-site

$11/hr

Customer Service Share Apply Full-time Part-time Starting at $11.00 per hour The Customer Service ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

StaffMyAgency LLC

Customer Service

Nashville, TN · On-site

$45K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... training programs. State Farm agents are independent contractors who hire their own employees.

Long John Silver's

Customer Service

Newport, TN · On-site

$12.50 - $17/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

KFC - Livingston K, LLC

Customer Service

Loudon, TN

$14 - $19.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Long John Silver's

Customer Service

Dandridge, TN · On-site

$11.25 - $15.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

KFC - Livingston K, LLC

Customer Service

Livingston, TN

$12.75 - $17.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

KFC - Livingston K, LLC

Customer Service

Lenoir City, TN

$13.75 - $18.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

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All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Tennessee

Customer Service Trainer information

See Tennessee salary details

$19.5K

$47.4K

$64K

How much do customer service trainer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer service trainer in Tennessee is $47,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $47,200.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

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Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.

Customer Maintenance Trainer, Conveyor Systems

Franklin, TN • On-site, Remote

Designed Conveyor Systems
Transportation and Warehousing • 201 - 500 employees
Learn more about Designed Conveyor Systemsexternal

Full-time

PTO

Re-posted 19 days ago

Job description

About the Role
If you enjoy breaking down complex technical systems into clear, practical training that people can actually use, this role is for you.
As a Customer Service Hands-On Trainer, you will lead high-quality, hands-on training experience for Maintenance Teams wanting to learn how to repair and maintain automated conveyor systems. You will help Maintenance and Operations teams build confidence in their systems while strengthening long-term customer relationships.
You will bring structure, clarity, and forward thinking to every training you design. You will spot gaps, simplify technical content, and create materials that make sense in the real world.
In this role, you will
  • Show maintenance teams how to repair and maintain conveyor systems.
  • Train Operations teams on their overall system components and functions.
  • Build manuals and presentations to support System Training.
  • Translate safety rules, operating instructions, maintenance manuals, and procedures into clear and effective training plans.
  • Organize supporting documentation.
  • Communicate clearly with Maintenance and Operations teams to ensure contract requirements are met.
  • Track all completed trainings and gather feedback to continuously improve quality.
  • Identify when customers need additional support and schedule remedial training, including coordinating billing.
  • Travel up to 50 percent to customer and vendor sites to deliver and receive training.

You will thrive here if you
  • Have at least two years of experience maintaining PLC automated conveyor systems.
  • Understand high and low voltage electrical systems.
  • Can build structured and content with clear goals and outcomes.
  • Are confident presenting technical information and helping teams truly understand it.
  • Are flexible and willing to support customers on weekends when needed.
  • Bring strong customer service instincts and know how to listen, collaborate, and build trust.
  • Stay organized and calm while balancing shifting priorities and evolving schedules.

About Us:
Conveyor may be in our name, but it's only part of what we do. DCS was founded in 1982 and has grown to serve major clients in multiple industries by providing material handling, full-scale warehouse operations and conveyor design solutions that are custom crafted for their need. We don't sell ready-made systems - we build relationships that empower us to craft custom solutions together. It's the teamwork approach, sharing ideas and building upon them, that produces the best results.
And DCS is committed to creating an extraordinary employment experience for our team. We work like crazy to hire and develop great people, build relationships, and ensure that the programs and services we offer our team are among the best in the business- from a killer snack wall and casual work environment to flexible PTO and opportunities to give back within the community.
More Reasons to Join Our Team:
    • We pride ourselves in our family-like culture and casual, but focused, work environment
    • We offer competitive salaries
    • We offer our employees flexibility and autonomy
    • We do community outreach projects throughout the year
    • We know how to throw company events
    • We work hard, but we also know how to have fun - darts, anyone?

Individuals seeking employment at Designed Conveyor Systems are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition, when applying, testing, or interviewing for a position. Please let us know if you need accommodation.

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