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Customer Service Trainer Jobs in Tennessee (NOW HIRING)

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Jackson, TN ยท On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Jackson, TN ยท On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Dyersburg, TN ยท On-site

$11 - $13/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Kingsport, TN ยท On-site

$12/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Dunlap, TN ยท On-site

$10 - $10.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Tazewell, TN ยท On-site

$10/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Customer Service

Sevierville, TN ยท On-site

$15 - $16/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Showing results 21-40

Customer Service Trainer information

See Tennessee salary details

$19.5K

$47.4K

$64K

How much do customer service trainer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service trainer in Tennessee is $47,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $47,200.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What are popular job titles related to Customer Service Trainer jobs in Tennessee?

For Customer Service Trainer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in Tennessee look for?

The top searched job categories for Customer Service Trainer jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Service Trainer jobs?

Cities in Tennessee with the most Customer Service Trainer job openings:

Infographic showing various Customer Service Trainer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.

$15.50 - $21/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Customer Service Representative

Terry Jones State Farm Agency, located in Nashville, TN is currently looking for a talented, caring, professional to join our team. This is a position focused for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:

  • Answer phones and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

As a Team Member, you will receive...

  • Base Salary plus Commission/Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Health, Dental, Life
  • Retirement Plan
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.