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Customer Assistant Jobs in Tennessee (NOW HIRING)

Tjx

Loss Prevention Customer Service Associate

Franklin, TN · On-site

$13.50 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engages customers, providing support and creating a positive shopping environment * Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

New

TJX Companies

Loss Prevention Customer Assistant

Franklin, TN · On-site

$13.50 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engages customers, providing support and creating a positive shopping environment * Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

Buc-ee's Ltd

Assistant General Manager

Gallaway, TN

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Buc-ee's

Assistant General Manager

Gallaway, TN · On-site

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Buc-ee's

Assistant General Manager

Murfreesboro, TN · On-site

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Buc-ee's

Assistant General Manager

Murfreesboro, TN · On-site

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

Buc-ee's Ltd

Assistant General Manager

Gallaway, TN · On-site

$125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold ...

KARM Stores

PT Sales Associate | Aloca Location

Alcoa, TN · On-site

$12 - $13/hr

  • PTO

... each customer. * Assist store staff, in stocking store shelves and clothing racks, in order to provide customers with maximum shopping opportunities. * Assist the Retail Management team in the ...

Cross Technologies Inc.

CPK Technologist

Smyrna, TN · On-site

Collects torque data as requested by the customer. * Assist in tooling performance investigations and helps provide countermeasures. * Maintains files and records of tool evaluations. * Provides ...

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Customer Assistant information

See Tennessee salary details

$13

$18

$22

How much do customer assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer assistant in Tennessee is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $20.10 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Tennessee?

The most popular types of Customer jobs in Tennessee are:

What are popular job titles related to Customer Assistant jobs in Tennessee?

For Customer Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Tennessee look for?

The top searched job categories for Customer Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Assistant jobs?

Cities in Tennessee with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,877 per year, or $18.7 per hour.

Loss Prevention Customer Service Associate

Tjx

Franklin, TN • On-site

$13.50 - $17.10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

  • Provides timely, courteous and knowledgeable service to customers
  • Engages customers, providing support and creating a positive shopping environment
  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
  • Observes accurate checkout procedures for customers and Associates
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
  • Coordinates and completes shrink-related activities in partnership with Store Management
  • Supports and participates in store shrink reduction goals and programs
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment
  • Follows through on commitments; accomplishes goals with minimum supervision
  • Adheres to all labor laws, policies, and procedures
  • Performs other duties as assigned

Who We're Looking For: You.

  • Excellent communication skills and good judgment
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

209 South Royal Oaks Blvd Ste 224

Location:

USA HomeGoods Store 1173 Franklin TNThis position has a starting pay range of $13.50 to $17.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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