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Customer Manager Jobs in Tennessee (NOW HIRING)

Compana Pet Brands

Key Customer Manager

Nashville, TN · Remote

Job Openings >> Key Customer Manager Key Customer Manager Summary Title: Key Customer Manager ID: 1851 Location: Nashville, TN Department: Sales 999929 More about this job > Description Title: Key

Compana Pet Brands

Key Customer Manager

Nashville, TN · On-site

Title: Key Customer Manager Location: Nashville, TN Travel: approximately 20% travel Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their

StandardAero

Aviation Customer Manager

Maryville, TN · On-site

Build an Aviation Career You're Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done

StandardAero

Aviation Customer Manager

Maryville, TN · On-site

Build an Aviation Career You're Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done

Mars

Senior Customer Manager, Club

Franklin, TN · Hybrid

: The Senior Customer Manager, Club is responsible for managing strategic customer relationships and driving profitable sales growth within the Club Channel across key accounts including Costco,

Qualus

Client Manager

Nashville, TN · On-site +1

Position Overview Power your future with Qualus as a Client Manager in our Commercial and Industrial department supporting the Power industry. The Client Manager is responsible for developing new

Qualus

Client Manager

Nashville, TN

Position Overview Power your future with Qualus as a Client Manager in our Commercial and Industrial department supporting the Power industry. The Client Manager is responsible for developing new

Smartwyre

Customer Success Manager

Memphis, TN · On-site +1

About Smartwyre Founded in 2018, Smartwyre is a venture-financed SaaS business delivering enterprise software to large agricultural businesses, operating in a $400 billion global industry. With an

gleason

Customer Program Manager

Gleason, TN

SUMMARY: The Customer Program Manager is responsible for leading all stages of the customers program or project and is the primary contact for Specialized Gear Services (SGS) customers. The position

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Customer Manager information

See Tennessee salary details

$30K

$60K

$97.1K

How much do customer manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer manager in Tennessee is $59,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are the most commonly searched types of Customer jobs in Tennessee? The most popular types of Customer jobs in Tennessee are:
What are popular job titles related to Customer Manager jobs in Tennessee? For Customer Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Tennessee look for? The top searched job categories for Customer Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Manager jobs? Cities in Tennessee with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Tennessee as of July 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $59,995 per year, or $28.8 per hour.
Key Customer Manager

Key Customer Manager

Compana Pet Brands

Nashville, TN • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Job Openings >> Key Customer Manager
Key Customer Manager
Summary
Title: Key Customer Manager ID: 1851 Location: Nashville, TN Department: Sales 999929
More about this job >
Description
Title: Key Customer Manager
Location: Nashville, TN 
Travel: approximately 20% travel 
Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their families today and for generations to come.
We are actively seeking a Key Customer Manager to join our growing organization and help us Nurture What You Love!
This role's primary responsibility will be to shape and execute Compana Pet Brands' (CPB) Pet Sales strategy with one of the company's most strategic retail partners. This role is responsible for driving revenue growth, strengthening customer relationships, and delivering exceptional execution across the Tractor Supply (TSC) account. 
As our Key Customer Manager, you'll make an impact by:
  • Building and maintaining strong, consultative relationships with key stakeholders at TSC, serving as a trusted partner and brand ambassador for CPB.
  • Developing and executing strategic sales plans that identify growth opportunities and expand CPB's presence within TSC.
  • Driving achievement of annual revenue goals across assigned product categories and account portfolios.
  • Collaborating closely with internal teams - including Marketing, Customer Service, Supply Chain, and Business Development - to ensure alignment and support for account initiatives.
  • Developing and delivering gotomarket plans that align stakeholders and demonstrate strong business acumen
  • Monitoring and analyzing account performance using syndicated data and internal reporting tools.
  • Planning, deploying, and managing trade and promotional resources to deliver measurable results and strong ROI.
What you need to succeed:
  • Effectively communicate in English, in both verbal and written forms
  • Bachelor's degree in Sales, Management, Business, or related field; or equivalent combination of education and experience.
  • 3-5 years of progressive sales experience within Animal Health, Pet, CPG, or related industries.
  • Deep understanding of TSC's retail environment, shopper behavior, category trends, and competitive dynamics.
  • Experience partnering with marketing teams on digital marketing initiatives, including ecommerce optimization, digital shelf management, and retailerspecific advertising programs.
  • Proficiency with syndicated data platforms (Nielsen, IRI/Circana) and the ability to translate insights into action.
  • High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
What we have for you:
  • A growing team making a difference in the lives of pets and pet families.
  • Great work/life balance with PTO, paid holidays and more!
  • Medical, dental, vision and an employee assistance program to support your well-being.
  • 401k with company match.
  • Casual work environment with a focus on teamwork.
  • Paid parental leave.
  • Opportunity to enroll in voluntary pet insurance and access to free 24/7 veterinary tele help line.
To learn more about us:
https://companapetbrands.com/careers
Disclaimer:
This description is representative only and is not exhaustive of the tasks this position may be required to perform.
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