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Customer Manager Jobs in Tennessee (NOW HIRING)

StandardAero

Aviation Customer Manager

Maryville, TN · On-site

Performs duties outlined in the managed Customer Service s, including acting as a liaison between customers and operations regarding contractual requirements, status of work, pricing, scheduling and ...

StandardAero

Aviation Customer Manager

Maryville, TN

Performs duties outlined in the managed Customer Service s, including acting as a liaison between customers and operations regarding contractual requirements, status of work, pricing, scheduling and ...

University of Rochester

$64K - $96K/yr

Manages day-to-day operations of team. Oversees all unit project work and aligns resources as needed. Works with customer to evaluate needs, transform into an IT solution and implement. Responsible ...

Jatca

Client Manager

Nashville, TN · On-site

Additionally, supporting existing customer relationships and cultivating new ones are equally ... Managing client relationships * Maintain customer relationships through regular contact, follow up ...

Qualus

Client Manager

Nashville, TN · On-site +1

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Qualus

Client Manager

Nashville, TN · On-site +1

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Qualus

Client Manager

Nashville, TN · On-site

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Smartwyre

Customer Success Manager

Memphis, TN · On-site +1

About the role As a Customer Success Manager, you'll be a member of our Customer Success team working directly with Smartwyre customers to address customer questions and resolve open issues. You'll ...

gleason

Customer Program Manager

Gleason, TN · On-site

The Customer Program Manager is responsible for leading all stages of the customers program or project and is the primary contact for Specialized Gear Services (SGS) customers. The position requires ...

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Customer Manager information

See Tennessee salary details

$30K

$60K

$97.1K

How much do customer manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer manager in Tennessee is $59,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Tennessee?

The most popular types of Customer jobs in Tennessee are:

What are popular job titles related to Customer Manager jobs in Tennessee?

For Customer Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Tennessee look for?

The top searched job categories for Customer Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Manager jobs?

Cities in Tennessee with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,995 per year, or $28.8 per hour.

Aviation Customer Manager

StandardAero

Maryville, TN • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago

StandardAero rating

8.6

Company rating: 8.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

13th of 66 rated aviation services

Job description


Build an Aviation Career You're Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.
As an Aviation Customer Manager, you'll help us set the bar high across our entire organization so we can keep exceeding customer expectations. You'll play a vital role in ensuring the reliability of aviation repair and maintenance through training and preparation.
What You will do:
  • Develops and maintains business relationship with customers. Oversees and participates in customer related visits and functions.
  • Provides coordination of all local and remote resources necessary to satisfy the needs of the customer; serves as the contractual owner being completely familiar with all contractual and regulatory requirements of the customer.
  • Coordinates with operations to optimize due date compliance and maximize profitability.
  • Monitors the financial status of each specified customer.
  • Ensures Customer Service Team is meeting the targets for performance on turn time, invoicing and other performance measures as developed.
  • Participates in the development and analysis of Customer Service measures of performance (MOPs).
  • Manages Trade Working Capital (TWC) by the continual reduction of shipped-not-invoiced and aged work-in-progress measures of performance.
  • Ensures all contractual or agreed to reports are provided to customers in a timely manner.
  • Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.
  • Participates as a member of the management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes.
  • Performs duties outlined in the managed Customer Service job descriptions, including acting as a liaison between customers and operations regarding contractual requirements, status of work, pricing, scheduling and shipping; assisting with the settlement of customer complaints; and reviewing and coordinating all contract/transaction work for the business unit/market segment to ensure adherence to the contract/agreement.
  • Observes and reports any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies.
  • Carries out special projects as assigned.

Minimum Qualifications:
  • 5+ years of Aerospace or Aviation experience - in aircraft maintenance, repair and overhaul or managing fleet or maintenance programs in airlines or leasing business.
  • 5+ years experience working in a role with heavy focus on commercial, contracts, program management
  • 5+ years experience in a customer facing role, or similar complexity of internal and external stakeholder management.

Preferred Characteristics
  • Experience working within an Engine or Aircraft OEM, or a large 121 operator strongly preferred.
  • Bachelor Degree in business administration, finance, or a related field.
  • Strong financial acumen; prior experience with budgets & financial statements.
  • Strong planning, organizational, analytical, decision making and problem solving skills while demonstrating situational awareness.
  • Team leadership skills; ability to lead teams in a matrix environment (without direct reporting responsibility).
  • Competent working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices.
  • A thorough knowledge of company instructions.
  • Strong verbal and written communication skills as well as presentation skills.
  • Experience building strong working relations with customers.
  • Self motivated with the ability to motivate others.
  • Working knowledge of PC's in the current company operating system environment including Microsoft Office.
  • Ability to travel to customer locations to establish and/or maintain a good working relationship.

Benefits that make life better:
  • Comprehensive Healthcare
  • 401(k) with 100% company match; up to 5% vested
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
  • Short- & Long-Term Disability
  • Life & AD&D Insurance
  • Learning & Training opportunities

Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
Must meet US Persons requirements per ITAR.
StandardAero is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, transgender status, genetic information, status as a protected veteran, and basis of disability status or any other federal, state or local protected class.
About Us
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

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