Join our team as a Customer Manager on our Natural Specialty Team and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group - a ...
Join our team as a Customer Manager on our Natural Specialty Team and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group - a ...
Aviation Customer Manager. Location: Maryville TN - Build an Aviation Career Youre Proud Of. At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex ...
Aviation Customer Manager. Location: Maryville TN - Build an Aviation Career Youre Proud Of. At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex ...
Customer Manager Associate
Columbia, MD · On-site
$16/hr
Customer Manager Associate General Information Company: ACO-US Location: COLUMBIA, Maryland, 21045 Ref #: 83399 Pay Rate: $ 16.00 Experience/skills and/or location may influence position wage rate ...
Customer Manager Associate
Columbia, MD · On-site
$16/hr
Customer Manager Associate General Information Company: ACO-US Location: COLUMBIA, Maryland, 21045 Ref #: 83399 Pay Rate: $ 16.00 Experience/skills and/or location may influence position wage rate ...
Customer Manager Associate
Aurora, CO · On-site
$19.29/hr
Customer Manager Associate General Information Company: ACO-US Location: AURORA, Colorado, 80014 Ref #: 83384 Pay Rate: $ 19.29 Experience/skills and/or location may influence position wage rate ...
Customer Manager Associate
Aurora, CO · On-site
$19.29/hr
Customer Manager Associate General Information Company: ACO-US Location: AURORA, Colorado, 80014 Ref #: 83384 Pay Rate: $ 19.29 Experience/skills and/or location may influence position wage rate ...
HQS Customer Manager
Oklahoma City, OK · On-site
$46.60K - $78.50K/yr
Customer Manager (HQS) The Customer Manager is a salesperson responsible for being the sales expert for a designated customer, providing strategic customer insights. The Customer Manager works to ...
HQS Customer Manager
Oklahoma City, OK · On-site
$46.60K - $78.50K/yr
Customer Manager (HQS) The Customer Manager is a salesperson responsible for being the sales expert for a designated customer, providing strategic customer insights. The Customer Manager works to ...
Customer Manager Associate
$14.50 - $19.75/hr
The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on ...
Customer Manager Associate
$14.50 - $19.75/hr
The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on ...
Customer Manager - Natural Channel
Seattle, WA · On-site
$62.64K - $65K/yr
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager (Natural Channel) to lead and manage our principals' business within ...
Customer Manager - Natural Channel
Seattle, WA · On-site
$62.64K - $65K/yr
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager (Natural Channel) to lead and manage our principals' business within ...
Senior Lifecycle & Customer Manager
Columbus, OH · On-site +1
As the Senior Lifecycle & Customer Manager at FMX, you will play a pivotal role in owning and optimizing the full customer journey, from initial lead acquisition all the way through to customer ...
Senior Lifecycle & Customer Manager
Columbus, OH · On-site +1
As the Senior Lifecycle & Customer Manager at FMX, you will play a pivotal role in owning and optimizing the full customer journey, from initial lead acquisition all the way through to customer ...
Customer Manager - Natural - Remote (Seattle)
Seattle, WA · On-site +1
$62.64K - $65K/yr
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager (Natural Channel) to lead and manage our principals' business within ...
Customer Manager - Natural - Remote (Seattle)
Seattle, WA · On-site +1
$62.64K - $65K/yr
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager (Natural Channel) to lead and manage our principals' business within ...
Sr. Supply Chain Customer Manager
Murrysville, PA · On-site
$136K - $216K/yr
Job Title Sr. Supply Chain Customer Manager Your role: * Continuously analyze customer feedback and evolving expectations to shape supply chain strategies and delivery outcomes. Ensure customer ...
Sr. Supply Chain Customer Manager
Murrysville, PA · On-site
$136K - $216K/yr
Job Title Sr. Supply Chain Customer Manager Your role: * Continuously analyze customer feedback and evolving expectations to shape supply chain strategies and delivery outcomes. Ensure customer ...
Customer Analytics Manager Job Location: Anywhere in USA, Houston, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Houston, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, St Louis, MO, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, St Louis, MO, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Sacramento, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Customer Analytics Manager Job Location: Anywhere in USA, Sacramento, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Customer Analytics Manager Job Location: Anywhere in USA, New Providence, NJ, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications ...
Customer Analytics Manager Job Location: Anywhere in USA, New Providence, NJ, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications ...
Customer Analytics Manager Job Location: Anywhere in USA, Detroit, MI, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Detroit, MI, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Pittsburgh, PA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Pittsburgh, PA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Customer Planning Manager
Wayne, NJ · On-site +1
$76.30K - $99.20K/yr
The Manager Customer Planning is co-responsible for developing the Trade Plan for the overall Profitability/Healthy Performance of all assigned Customers. This position is also responsible for ...
Customer Planning Manager
Wayne, NJ · On-site +1
$76.30K - $99.20K/yr
The Manager Customer Planning is co-responsible for developing the Trade Plan for the overall Profitability/Healthy Performance of all assigned Customers. This position is also responsible for ...
Manager, Customer Intelligence
Doral, FL · On-site
The Customer Intelligence Manager is responsible for designing, implementing, and managing programs that systematically collect, analyze, and act on customer feedback that enables the business to ...
Manager, Customer Intelligence
Doral, FL · On-site
The Customer Intelligence Manager is responsible for designing, implementing, and managing programs that systematically collect, analyze, and act on customer feedback that enables the business to ...
Manager, Customer Support
Manhattan, NY · On-site +1
We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front ...
Manager, Customer Support
Manhattan, NY · On-site +1
We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...
Customer Manager information
See salary details
$33K - $39.7K
8% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$39.7K - $46.5K
23% of jobs
$46.5K - $53.2K
6% of jobs
$53.2K - $59.9K
8% of jobs
The median wage is $61.3K / yr.
$59.9K - $66.6K
18% of jobs
$66.6K - $73.4K
8% of jobs
$75K is the 75th percentile. Wages above this are outliers.
$73.4K - $80.1K
9% of jobs
$80.1K - $86.8K
6% of jobs
$86.8K - $93.5K
3% of jobs
$93.5K - $100.3K
4% of jobs
$100.3K - $107K
4% of jobs
$33K
$66.1K
$107K
How much do customer manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?
What are some common challenges faced by Customer Managers and how can they be addressed?
What does a Customer Manager do?
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
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- Full Time Senior Customer Success Manager

Acosta rating
6.3
Based on 129 frontline employees who took The Breakroom Quiz
31st of 40 rated marketing agency
Job description
Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager on our Natural Specialty Team and take charge of managing our principals' business within designated customer accounts.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
Education and Experience:
- Bachelor's degree or equivalent in the relevant industry.
At least six months of experience in sales (CPG).
- Broker, Retailer, Distributor experience preferred.
Skills:
- Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications.
- Excellent presentation skills.
- Ability to use AI in sales presentations and meetings.
- Ability to manage multiple projects.
- Organizational and Communication skills a must.
- Passion for Health and Wellness brands.
#DiscoverYourPath
Here's what you'll be doing:
- Achieve Sales Goals: Deliver principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
- Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success.
- Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
- Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer.
- In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
- Trade Marketing: Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
- Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
- Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
- Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
- Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
- Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
- Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
- Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
- Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
- Special Projects: Complete special projects as requested, contributing to the overall success of the team.
About Acosta
Sourced by ZipRecruiter
We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.
Industry
Marketing and retail
Company size
10,000+ Employees
Headquarters location
Jacksonville, FL, US