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Customer Manager Jobs (NOW HIRING)

Reed

Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption ...

Acosta

Customer Manager Associate

Jacksonville, FL · On-site

$37K - $43K/yr

The Associate Customer Manager is responsible for driving sales growth and managing customer relationships remotely within an assigned territory, primarily supporting retailers for a single client

Acosta

Customer Manager (Natural Channel)

Baltimore, MD · On-site

$52K - $65K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. Responsibilities Here's what you'll be doing:

Ra

Customer Analytic Manager

Wilmington, DE · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Wilmington, Delaware, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

Orange, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Orange, CA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Ra

Customer Analytic Manager

Denver, CO · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Denver, Colorado, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

Saint Petersburg, FL · On-site

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Saint Petersburg, FL Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

Saint Louis, MO · On-site

Customer Analytics Manager Job Location: Anywhere in USA, St Louis, MO, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Ra

Customer Analytic Manager

Arlington, VA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Arlington, VA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Applied Systems, Inc.

Manager, Customer Support

Dallas, TX · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

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Customer Manager information

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$33K

$66.1K

$107K

How much do customer manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

More about Customer Manager jobs

What cities are hiring for Customer Manager jobs?

Cities with the most Customer Manager job openings:

What are the most commonly searched types of Customer jobs?

The most popular types of Customer jobs are:

Who are the top companies hiring for Customer Manager jobs?

The top employers for Customer Manager jobs are:

What states have the most Customer Manager jobs?

States with the most job openings for Customer Manager jobs include:

What job categories do people searching Customer Manager jobs look for?

The top searched job categories for Customer Manager jobs are:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Customer Manager

Premium Retail Services

Syracuse, NY

Full-time

Re-posted 14 days ago

Premium Retail Services rating

4.9

Company rating: 4.9 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

72nd of 72 rated business consultants

Job description

The Customer Manager is responsible for managing the assigned principals' business within designated customer accounts. This role focuses on increasing sales, market share, and profitability for the brands represented while ensuring operational efficiency. The ideal candidate combines strong sales skills, analytical abilities, and effective relationship management to deliver long-term results for both clients and the organization.


What's in it for you?

  • Opportunity to manage and grow key customer accounts
  • Exposure to strategic sales planning and merchandising execution
  • Collaborative work environment with professional development opportunities
  • Competitive compensation with potential for performance-based incentives


What will you do?

  • Deliver principals' objectives, including sales volume, merchandising, assortment, pricing, and shelving goals at assigned customers.
  • Develop and execute a Customer Business Plan to drive brand priorities and long-term business growth.
  • Engage all decision-makers at customer accounts to sell business plans, programs, and initiatives that improve in-store results.
  • Achieve results efficiently while maximizing revenue, managing manufacturer expenditures, and leveraging trade marketing funds.
  • Ensure superior in-store presence by calling on store and headquarters personnel, monitoring displays, and addressing gaps.
  • Collaborate with Retail Sales Managers on major retail initiatives, including new product launches, contests, and selling drives.
  • Utilize customer, market, and principal knowledge along with marketing, technology, and administrative resources to achieve objectives.
  • Provide timely updates to Retail Sales Managers, supervisors, and shared resources on selling priorities and performance.
  • Share relevant customer and principal insights with team members to enhance organizational knowledge and capacity.
  • Leverage computer systems and technology to execute the Customer Business Plan effectively.
  • Provide feedback to leadership on process improvements and business growth opportunities.
  • Perform other duties as assigned.


Experience and Qualifications:

  • High school diploma/GED required. 
  • Minimum six months of relevant retail, CPG, marketing, space management, or reset experience; sales administration or finance experience preferred.
  • Expertise in Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook, as well as web-based applications.
  • Excellent presentation and communication skills.Ability to manage multiple projects simultaneously.
  • Valid driver's license required; must be eligible to drive on behalf of the company (DUI/DWI convictions in the past 36 months disqualify).


Work Environment and Physical Requirements :

  • Must be able to push, pull, walk, and travel as required.
  • Must be able to listen and communicate effectively in person and over the phone.
  • Must be able ot lift and carry up to 50 pounds. 
  • Good vision and color perception are required.


By submitting your application, you agree with and accept the Acosta Group Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates.  If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work.  Employer Resources (e-verify.gov) 

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