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Applied Systems
Applied Systems

60 Applied Systems Customer Manager Jobs Hiring Near You

Applied Systems, Inc.

Data Migration Engineer

Chicago, IL · On-site +1

$118K - $141K/yr

... Applied Systems SaaS products while ensuring business continuity, data quality, and customer ... Work directly with customers and internal stakeholders to understand requirements, manage ...

Applied Systems, Inc.

Data Migration Engineer

Chicago, IL · On-site +1

$118K - $141K/yr

... Applied Systems SaaS products while ensuring business continuity, data quality, and customer ... Work directly with customers and internal stakeholders to understand requirements, manage ...

Applied Systems, Inc.

Data Migration Engineer

Chicago, IL · On-site +1

$118K - $141K/yr

... Applied Systems SaaS products while ensuring business continuity, data quality, and customer ... Work directly with customers and internal stakeholders to understand requirements, manage ...

Applied Systems, Inc.

Data Migration Engineer

Chicago, IL · On-site

$118K - $141K/yr

... Applied Systems SaaS products while ensuring business continuity, data quality, and customer ... Work directly with customers and internal stakeholders to understand requirements, manage ...

Applied Systems, Inc.

Manager, Customer Support

Dallas, TX · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role ... EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity ...

Applied Systems, Inc.

Manager, Customer Support

Dallas, TX · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role ... EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity ...

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Applied Systems Jobs Information

Does Applied Systems pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.

How easy is it to get time off at Applied Systems?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.

How easy is it to take sick days at Applied Systems?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.

Do people at Applied Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.

Do people at Applied Systems get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.

Is it stressful to work at Applied Systems?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.

Do people at Applied Systems enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.

Do people at Applied Systems recommend working with their team?

Most people recommend working with their team.
83% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.

Do people get enough training when they start at Applied Systems?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and November 2025.

Do people get support to advance at Applied Systems?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.

Do people think Applied Systems’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and November 2025.

Do workers feel well informed about how Applied Systems is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
What other companies are hiring for Customer Manager jobs?
What are the most popular jobs at Applied Systems?
What are the most popular categories at Applied Systems?
Infographic showing various Customer Manager job openings at Applied Systems in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 56% Physical, 11% Hybrid, and 33% Remote job distribution.
Customer Support Technician - Escalation (General/IT)

Customer Support Technician - Escalation (General/IT)

Applied Systems, Inc.

Atlanta, GA • Remote

$45K - $60K/yr

Full-time

Posted 13 days ago

Applied Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

144th of 278 rated insurance

Job description

Canada Internal Job Ad

*For Applied Systems team members only (no external applicants)*

Position Overview 

We're searching for an Customer Support Technician - Escalation (General/IT) to join our outstanding Support team in this remote work opportunity based in the United States or Canada. In this position, you will assist customers with questions and technical issues related to our software, hardware, and products, working to understand their needs, provide clear solutions, and deliver friendly, knowledgeable service across phone, chat, and email.

What You'll Do

  • Deliver professional, efficient, and empathetic customer support while maintaining discretion in all communications
  • Troubleshoot and resolve customer issues across software and products, including complex cases, through to resolution
  • Document cases clearly, communicate effectively across teams, and maintain accurate internal notes and updates
  • Contribute to knowledge management by using, reviewing, and improving KB articles and resources
  • Support broader team efforts including product testing, issue escalation to development, ongoing learning, and occasional onsite support

We're Excited to Learn More About You

Your experience may include:

  • 1+ year of customer support or service experience (SaaS experience preferred)
  • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve issues accurately
  • Solid understanding of assigned product areas and relevant tools
  • Clear written and verbal communication skills, with ability to explain technical concepts to non-technical users
  • Strong organizational skills with the ability to manage priorities, multitask, and document work effectively
  • Collaborative team player who adapts to change and contributes knowledge; Applied Epic experience is a plus

Location

  • Candidate will need to reside in the United States or Canada, working arrangement will be remote 

Compensation

The total anticipated annual compensation range for this existing position is $45,000 - $60,000 CAD per year which includes starting base salary and, where applicable, variable or incentive pay.  To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities.

Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. 

AI Utilization 

We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. 

EEO Statement 

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Employment Type: FULL_TIME

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