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Customer Logistics Manager Jobs (NOW HIRING)

Essity

Customer Logistics Manager

Philadelphia, PA · On-site

Customer Logistics Manager Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a ...

Ryder

Customer Logistics Manager

Dayton, NJ · On-site

$80K/yr

We are immediately hiring a Customer Logistics Manager to join our Ryder Dayton, NJ team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

Ryder System, Inc.

Customer Logistics Manager

Desoto, TX · On-site

$72K/yr

We are immediately hiring a Customer Logistics Manager in Desoto, TX, for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder

Customer Logistics Manager

Tonawanda, NY · On-site

$63K - $70K/yr

We are immediately hiring a Customer Logistics Manager in Tonawanda, NY for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder

Customer Logistics Manager

Spring Hill, TN · On-site

$70K - $72K/yr

We are immediately hiring a Customer Logistics Manager in Spring Hill, TN for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining ...

Ryder

Customer Logistics Manager

Greencastle, PA · On-site

$70K - $75K/yr

We are immediately hiring a Customer Logistics Manager in Greencastle, PA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining ...

Ryder

Customer Logistics Manager

Greenville, NC · On-site

$65K - $70K/yr

We are immediately hiring a Customer Logistics Manager in Greenville, NC for our Supply Chain Solutions division. Apply today to connect with a recruiter and learn more about the benefits of joining ...

New

Ryder

Customer Logistics Manager

Desoto, TX · On-site

$72K/yr

We are immediately hiring a Customer Logistics Manager in Desoto, TX, for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder System, Inc.

Customer Logistics Manager

Tonawanda, NY · On-site

$63K - $70K/yr

We are immediately hiring a Customer Logistics Manager in Tonawanda, NY for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder

Customer Logistics Manager

Arlington, TX · On-site

The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...

Ryder

Customer Logistics Manager

Le Sueur, MN · On-site

The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...

onsemi

Customer Logistics Manager

Scottsdale, AZ · On-site

We are seeking a results-driven Customer Logistics Manager to lead daily delivery execution in a fast-paced, time-critical environment. This role requires a proven leader who can drive accountability ...

Onsemi

Customer Logistics Manager

Scottsdale, AZ · On-site

We are seeking a results-driven Customer Logistics Manager to lead daily delivery execution in a fast-paced, time-critical environment. This role requires a proven leader who can drive accountability ...

onsemi

Customer Logistics Manager

Scottsdale, AZ · On-site

We are seeking a resultsdriven Customer Logistics Manager to lead daily delivery execution in a fastpaced, timecritical environment. This role requires a proven leader who can drive accountability ...

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Customer Logistics Manager information

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$34K

$79.1K

$121K

How much do customer logistics manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for customer logistics manager in the United States is $79,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What are some typical challenges a Customer Logistics Manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

What is a Customer Logistics Manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a Customer Logistics Manager, and why are they important?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.
More about Customer Logistics Manager jobs
What cities are hiring for Customer Logistics Manager jobs? Cities with the most Customer Logistics Manager job openings:
What are the most commonly searched types of Customer Logistics jobs? The most popular types of Customer Logistics jobs are:
Who are the top companies hiring for Customer Logistics Manager jobs? The top employers for Customer Logistics Manager jobs are:
What states have the most Customer Logistics Manager jobs? States with the most job openings for Customer Logistics Manager jobs include:
What job categories do people searching Customer Logistics Manager jobs look for? The top searched job categories for Customer Logistics Manager jobs are:
Customer Logistics Manager jobs near you
Infographic showing various Customer Logistics Manager job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,085 per year, or $38 per hour.
Customer Logistics Manager

Customer Logistics Manager

Essity

Philadelphia, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Essity rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Customer Logistics Manager
Who We Are
Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer
Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.
Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.
About the Role
Essity is looking for an experienced Customer Logistics Manager who plays a critical role in shaping and executing the logistics components of the Go To Market (GTM) strategy, acting as the primary connector between Sales, Customer Service, Warehousing, Global/Local Fulfillment teams, 3PLs, and brokers. The role ensures Essity delivers superior customer service at the right cost while enabling long term operational efficiency, capability development, and future ready logistics planning.
A central accountability of the role is balancing the two primary KPIs:
• Service Level Performance
• Distribution Cost Efficiency
The ideal candidate should/could live in Philadelphia, PA.
We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
Key Responsibilities
  • Serve as the main logistics point of contact for strategic customers, ensuring operational requirements are understood and executed effectively.
  • Foster strong cross-functional collaboration with Sales, Customer Service, Warehousing, Fulfillment, and Supply Chain teams to deliver a seamless customer experience.
  • Lead the performance governance of 3PLs, brokers, and internal warehouses through structured reviews, scorecards, and SLA compliance.
  • Monitor penalties/chargebacks from customers, analyze root causes, and lead corrective and preventive actions to minimize financial impact.
  • Identify and drive continuous improvement opportunities across warehousing, transportation, fulfillment, and customer-facing logistics activities.
  • Provide logistics performance insights and cost analyses that support operational decisions and contribute to the regional P&L and budgeting process.
  • Contribute to logistics network design as part of the GTM strategy, ensuring alignment with customer expectations, cost-to-serve targets, and long-term scalability.
  • Maintain a forward-looking view of logistics resources, capabilities, and capacity needs, anticipating constraints and planning investments or enhancements proactively.
  • Lead e-commerce logistics initiatives and develop capabilities that achieve benchmark performance in speed, accuracy, and delivery reliability.
  • Evaluate and introduce innovative logistics solutions and technologies that support business growth, digital expansion, and operational excellence.
  • Drive joint improvement initiatives with customers to enhance value, optimize operations, and strengthen long-term partnerships.

Required Experience & Competencies
  • 5-7 years of experience in Customer Logistics or Supply Chain roles within a fast-moving consumer goods (FMCG/CPG) company.
  • Strong experience in fulfillment operations, customer service logistics, and 3PL management, with demonstrated success improving service and cost performance.
  • Advanced analytical and reporting skills, able to translate operational data into actionable insights and business recommendations.
  • High level of expertise in e-commerce logistics, including direct experience managing Amazon operational requirements, chargebacks, OTIF, and direct-to-consumer fulfillment.
  • Proven ability to lead continuous improvement initiatives, including root cause analysis, corrective/preventive actions, and process standardization.
  • Strong collaboration and influencing skills, with the ability to work effectively across sales, customer service, supply chain, and external partners.
  • Proactive problem solver with strong decision-making capabilities, able to anticipate risks and address issues before they impact service or cost.
  • Excellent written and verbal communication skills, capable of engaging stakeholders at multiple levels.
  • Travel up to 20% of the time US and Canada

What We Can Offer You
At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Expected Compensation
Competitive annual salary + annual incentive bonus + benefits
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
Along with competitive pay you will be eligible for the following benefits:
  • United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance

  • Wellness program provided through Rally

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401(k) with employer match and annual employer base contribution

  • Company paid Basic Life, AD&D, short-term and long-term disability insurance

  • PTO offering with Paid Holidays

  • Scholarship program for children of Essity employees.

Additional Information
The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Application End Date:
Job Requisition ID:
Essity260878

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