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Director Customer Logistics Jobs (NOW HIRING)

Essity

Customer Logistics Manager

Philadelphia, PA · On-site

High level of expertise in e-commerce logistics , including direct experience managing Amazon ... customer service, supply chain, and external partners. * Proactive problem solver with strong ...

Ryder

Customer Logistics Manager

Tonawanda, NY · On-site

$63K - $70K/yr

We are immediately hiring a Customer Logistics Manager in Tonawanda, NY for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Customer Logistics Manager

Spring Hill, TN · On-site

$70K - $72K/yr

We are immediately hiring a Customer Logistics Manager in Spring Hill, TN for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Customer Logistics Manager

Greenville, NC

$65K - $70K/yr

We are immediately hiring a Customer Logistics Manager in Greenville, NC for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Manager Customer Logistics

Kenner, LA

$60K - $68K/yr

We are immediately hiring a Customer Logistics Manager Logistics in Kenner, LA for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Customer Logistics Manager

Desoto, TX

$72K/yr

We are immediately hiring a Customer Logistics Manager in Desoto, TX, for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Customer Logistics Manager

Greencastle, PA · On-site

$70K - $75K/yr

We are immediately hiring a Customer Logistics Manager in Greencastle, PA for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Customer Logistics Manager

Dayton, NJ · On-site

$80K/yr

We are immediately hiring a Customer Logistics Manager to join our Ryder Dayton, NJ team. Apply ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder System, Inc.

Manager Customer Logistics

Kenner, LA · On-site

$60K - $68K/yr

We are immediately hiring a Customer Logistics Manager Logistics in Kenner, LA for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Customer Logistics Manager

Greencastle, PA · On-site

$70K - $75K/yr

We are immediately hiring a Customer Logistics Manager in Greencastle, PA for our Supply Chain ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

Ryder

Customer Logistics Manager

Le Sueur, MN · On-site

The Customer Logistics Manager will oversee the day-to-day operations within an assigned function ... Mainly responsible for the leadership of direct reports as well as the attainment of daily ...

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How much do director customer logistics jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director customer logistics in the United States is $122,395.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What does a Director of Customer Logistics do?

A Director of Customer Logistics oversees the planning, coordination, and management of logistics operations to ensure that products and services are delivered efficiently and meet customer expectations. This role typically involves managing supply chain processes, optimizing transportation and distribution strategies, and collaborating with clients to improve service levels. Directors in this position are also responsible for leading logistics teams, implementing process improvements, and ensuring compliance with industry regulations. Their goal is to streamline operations, reduce costs, and enhance the overall customer experience.

What are some typical challenges faced by a Director of Customer Logistics, and how can they be addressed?

Directors of Customer Logistics often encounter challenges such as balancing cost efficiency with high service levels, managing complex supply chains, and adapting to rapidly changing customer demands. Success in this role requires strong analytical skills to optimize logistics processes, effective communication to align cross-functional teams, and the ability to implement innovative solutions. Building strong relationships with both internal stakeholders and external partners is key to proactively resolving issues and ensuring smooth operations.

What are the key skills and qualifications needed to thrive as a Director of Customer Logistics, and why are they important?

To thrive as a Director of Customer Logistics, you need expertise in supply chain management, logistics strategy, and customer relationship management, usually supported by a bachelor's degree in business, logistics, or a related field. Familiarity with transportation management systems (TMS), warehouse management systems (WMS), and relevant certifications like APICS or CSCMP is typical. Strong leadership, problem-solving, and communication skills are essential for managing teams and collaborating with clients. These competencies ensure efficient operations, high customer satisfaction, and the ability to drive continuous improvement in logistics performance.
What cities are hiring for Director Customer Logistics jobs? Cities with the most Director Customer Logistics job openings:
What are the most commonly searched types of Customer Logistics jobs? The most popular types of Customer Logistics jobs are:
What states have the most Director Customer Logistics jobs? States with the most job openings for Director Customer Logistics jobs include:
Director Customer Logistics jobs near you
Director Customer Logistics - Warehousing

Director Customer Logistics - Warehousing

Ryder System, Inc.

Hagerstown, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

187th of 339 rated logistics

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Job Description:
Summary
In this role, the Director Customer Logistics is primarily responsible for operations management, safety, financial and customer relations for one customers and one warehouse location. This individual is responsible for ensuring LEAN and Continuous Improvement deployment for assigned accounts and expanding business with current customers to support business changes and introduce new services. This position participates in business development activities with new customers and will typically manage operating revenue for multiple logistics/warehouse operations, as well as the complexity level of the business. Depending on the customer requirements, additional areas of responsibility may include transportation, packaging and/or reverse logistics. This position is responsible for leading, guiding, training and directing location managers at assigned accounts.
Essential Functions
  • Build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation. Represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR)
  • Forecast, plan, manage and ensure assigned accounts meet defined financial targets. Develop and implement mitigation plans as necessary.
  • Manage operations to meet or exceed internal and external Key Performance Indicators(KPIs). Implement mitigation plans if necessary. Lead account(s) during peak seasons, special projects, and implementations.
  • Identify expansion opportunities with current customer(s). May participate in business development and start up activities for new customers.
  • Monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets
  • Oversee the deployment of Ryder's Lean Guiding Principles and foster a culture of continuous improvement
  • Hire, train, guide and supervise Group Logistics Managers (GLM) I and II to meet the requirements of the positions within the accounts

Additional Responsibilities
  • Performs other duties as assigned.

Skills and Abilities
  • Excellent problem solving skills
  • Excellent oral and written communication skills with demonstrated leadership capabilities
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Ability to inspire and develop others
  • Ability to create and develop an inclusive and engaged work environment
  • Ability to effectively oversee management of Profit and Loss statements using data sets
  • Demonstrated knowledge and understanding of integrated warehouse operations/solutions, distribution, transportation and carrier management at a strategic level advanced preferred

Qualifications
  • Bachelor's degree in business, logistics, supply chain or related field or an additional two (2) years related experience required.
  • Eight (8) years or more Logistics/supply chain experience in multiple locations i.e. plants, warehouses, locations, transportations hubs, etc. required
  • Five (5) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
  • Six (6) years or more managing, leading and developing direct reports required
  • Six (6) years or more managing large multi-level teams required
  • Five (5) years or more P&L responsibility including forecasting and managing financial targets required
  • Five (5) years or more prior experience implementing a LEAN work environment preferred
  • Four (4) years or more managing customer KPIs required
  • Four (4) years or more managing customer relationship and interaction required

DOT Regulated - No
Target Bonus - 30%
#LI-PC1
Job Category
Logistics
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
145,000
Maximum Pay Range:
155,000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.

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