Customer Logistics Manager Jobs in Raleigh, NC (NOW HIRING)

At Onterris, we build careers grounded in purpose,responsibilityand real-world impact.

"For Planet and Progress" is our north star that guides everything we do. We believe environmental responsibility and human progress are interconnected,interwovenand international. Our scientists, engineers, field teams,consultantsand professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive.

When you join us,you'renot just forging acareer,you'rejoining a movement. A movement for better thinking, smartersolutionsand lasting impact.

Together, we will advance our way of life and protect the integrity of our environment every step of the way.

ADay in theLife

As a Regional Logistics Manager,you will independently design, manage, and continuously improve a regional sample transportation network that supports environmental laboratory operations. You will have direct authority over all couriers in your region, responsibility for local and interstate routing, and full accountability for regulatory compliance, fleet performance, and measurable cost and service outcomes.

This is a fast-paced management position with direct supervisory responsibility and hiring authority. The right candidate thrives under pressure, works with urgency, demands precision from themselves and their team, and is comfortable making decisions independently.

The compensation range for this role is $65,000 to $80,000, in addition to an annual bonus,commensuratewith experience, skills, and geographic location.

To thrive in this role,you'llbe comfortable taking ownership of the following responsibilities:

• Centralize routing and dispatch operations across multiple laboratories and service centers
• Optimize transportation routes, mileage efficiency, resource utilization and cost performance
• Manage corridor-based, interstate and priority sample transport operations
• Supervise regional courier teams, including hiring, onboarding, scheduling and performance management
• Lead training initiatives focused on safety, regulatory compliance and service quality
• Ensure compliance with Department of Transportation (DOT) regulations, chain-of-custody requirements and sample handling standards
• Coordinate preventive maintenance, fleet compliance and vehicle utilization tracking
• Monitor global positioning system (GPS) and telematics data to improve route efficiency and driving safety
• Coordinate cross-laboratory sample and supply transfers while managing operational contingencies
• Track and analyze key logistics performance indicators including on-time delivery, holding time compliance, overtime and route efficiency
• Forecast workload and resource needs using operational data and performance trends
• Drive continuous improvement initiatives that reduce operating costs and improve service quality
• Communicate operational expectations, performance results and service updates to internal stakeholders and customers

YourExpertise andSkills

These requirements reflect the knowledge,skillsand abilities that help you do your best work here.

• Minimum 5 years of experience in logistics, transportation, or operations management
• Direct supervisory experience managing drivers or field-based personnel, with a track record of maintaining high team standards
• Strong knowledge of DOT regulations and transportation compliance requirements
• Hands-on experience with routing platforms, dispatch management systems, and telematics
• Strong analytical and problem-solving ability; rely on data to guide decisions
• Demonstrated ability to manage multiple locations simultaneously in a fast-moving environment
• Clear, direct communication style; comfortable being straightforward and making tough calls when the situation requires it
• Proven track record of implementing corrective action plans and driving measurable KPI improvement

Preferred

• Experience in environmental laboratory services or regulated sample handling
• Familiarity with holding time requirements and preservation protocols
• Experience designing or managing interstate transportation networks

WorkEnvironment andPhysicalRequirements

The physical and environmental requirements below reflectwhat'stypically needed to perform the essential functions of this role safely and effectively. We may provide reasonable accommodation to qualified individuals with disabilities, consistent with applicable law, to support performance of the essential functions.

• Ability to travel regularly within assigned region.
• Ability to occasionally lift and transport packages or coolers up to 50 pounds.
• Ability to work flexible hours as business demands require.

We are an Equal Opportunity Employer. We are committed to providing access and reasonableaccommodation in its employment for individuals with disabilities. Clickhereto learn more.LI-SG1 #INDONT

Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients' resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. For more information, visit www.onterris.com.

We are an equal opportunity employer and encourage applications from people of all backgrounds. We acknowledge that these experiences and perspectives help to enrich our teams and contribute to our ongoing success. We are committed to providing access and reasonable accommodation in our employment for all applicants. For US residents, click here to learn more.