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Customer Logistics Manager Jobs in Raleigh, NC (NOW HIRING)

Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications * Establish work schedules and ...

Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications * Establish work schedules and ...

... other, customers, patients and suppliers. As a Logistics Specialist at ICON, you will manage the end-to-end logistics process to ensure the efficient flow of materials and supplies for clinical ...

... other, customers, patients and suppliers. As a Logistics Specialist at ICON, you will manage the end-to-end logistics process to ensure the efficient flow of materials and supplies for clinical ...

... other, customers, patients and suppliers. As a Logistics Specialist at ICON, you will manage the end-to-end logistics process to ensure the efficient flow of materials and supplies for clinical ...

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Customer Logistics Manager information

See Raleigh, NC salary details

$33.1K

$76.9K

$117.6K

How much do customer logistics manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer logistics manager in Raleigh, NC is $76,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $114,200.00 per year, depending on experience, location, and employer.

What are some typical challenges a Customer Logistics Manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

What is a Customer Logistics Manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a Customer Logistics Manager, and why are they important?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.
What are popular job titles related to Customer Logistics Manager jobs in Raleigh, NC? For Customer Logistics Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Customer Logistics Manager jobs? Cities near Raleigh, NC with the most Customer Logistics Manager job openings:

Integrated Logistics Operations Specialist

Kuehne+Nagel

Raleigh, NC • On-site

Full-time

Medical, Dental

Posted 16 days ago


Job description

Integrated Logistics Operations Specialist
It's more than a job
As a member of the Integrated Logistics team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Raleigh, NC Site is looking for a new Operations Specialist to join our Integrated Logistics team.
How you create impact
As an Operations Specialist you will coordinate and plan the customer orders /Shipments accordingly to agreed upon scope, in addition, to all the customer inquiriesregarding visibility and status of the shipments, answering questions and addressingany potential issues that may arise. Utilizing your strong forwarding & customerservice knowledge, you will provide front line support for our customer to ensurecustomer satisfaction with our services and features in alignment of the processesbased on the Work Instructions and Standard Operating Procedures.
  • Collaborate with other departments, both at the customers site and across the IL organization.
  • Coordinate Transport Services for customer orders, using transport management systems.
  • Handle manual order entries.
  • Show ownership within the area of responsibility and execute tasks with expected level of productivity & performance
  • Contribute to continues improvement initiatives.
  • Adhere to existing Kuehne+Nagel Guidelines, Standard Operating Procedures and Working Instructions following the business process mapping.
  • Daily execution of the in-scope services, committing to first class level of respective services (order fulfilment, Transport Management, Request and Deviation Management, Visibility and Monitoring, Claims Processing)
  • Receive & respond in time to requests from relevant stakeholders (such as customer requests)
  • Adheres to and complies with all health & safety, quality, security, environmental, legal and regulatory requirements, company policies and procedures.
  • Participate in quality audits related to general and client-specific quality programs.

What we would like you to bring
  • 1-3 years of working experience in Logistics and / or customer service sector
  • High School Diploma or Equivalent
  • Knowledge & understanding of Logisitics
  • Strong customer service orientation.
  • Interest to work with transport management systems or warehouse management systems
  • Ability to work on own initiative and part of a team.
  • Strong analytical skills, attention to details with a systematic and methodical approach to your work
  • Ability of multi-tasking and dealing with different internal / external stakeholders at all levels.
  • Good Communication and organizational skills

For applicants in the United States: Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com
What's in it for you
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite
#LI-MB1
Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.