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Customer Logistics Jobs (NOW HIRING)

Essity

Customer Logistics Manager

Philadelphia, PA · On-site

Customer Logistics Manager Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a ...

Land O'Lakes

Customer Logistics Liason

Arden Hills, MN · On-site

$70.80K - $106.20K/yr

Customer Logistics Liason We are seeking a Customer Logistics team member to support our Dairy Foods business. This position is located in Arden Hills. Key responsibilities will include: Order ...

New

Ryder

Customer Logistics Manager

Tonawanda, NY

$63K - $70K/yr

We are immediately hiring a Customer Logistics Manager in Tonawanda, NY for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder

Customer Logistics Manager

Spring Hill, TN

$70K - $72K/yr

We are immediately hiring a Customer Logistics Manager in Spring Hill, TN for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining ...

Tomra

Customer Logistics Coordinator

Schenectady, NY · Hybrid

The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups ...

Ryder System, Inc.

Customer Logistics Manager

Desoto, TX · On-site

$72K/yr

We are immediately hiring a Customer Logistics Manager in Desoto, TX, for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder System, Inc.

Customer Logistics Manager

Flint, MI · On-site

$63K/yr

We are immediately hiring a Customer Logistics Manager in Flint, MI for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder

Customer Logistics Manager

Desoto, TX · On-site

$72K/yr

We are immediately hiring a Customer Logistics Manager in Desoto, TX, for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Tomra

Customer Logistics Coordinator

Schenectady, NY · Hybrid

$24 - $25/hr

The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups ...

Ryder

Customer Logistics Manager

Flint, MI · On-site

$63K/yr

We are immediately hiring a Customer Logistics Manager in Flint, MI for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder

Customer Logistics Manager

Dayton, NJ

$80K/yr

We are immediately hiring a Customer Logistics Manager to join our Ryder Dayton, NJ team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

Ryder System, Inc.

Customer Logistics Manager

Tonawanda, NY · On-site

$63K - $70K/yr

We are immediately hiring a Customer Logistics Manager in Tonawanda, NY for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our ...

Ryder

Customer Logistics Supervisor

Madison, AL

$57K - $64K/yr

We are immediately hiring a Customer Logistics Supervisor for the Night Shift in Madison, AL for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and ...

Ryder

Customer Logistics Manager

Hagerstown, MD · On-site

$70K/yr

We are immediately hiring a Customer Logistics Manager in Hagerstown, MD for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining ...

Ryder

Customer Logistics Manager

Le Sueur, MN

The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...

onsemi

Customer Logistics Manager

Scottsdale, AZ · On-site

We are seeking a results-driven Customer Logistics Manager to lead daily delivery execution in a fast-paced, time-critical environment. This role requires a proven leader who can drive accountability ...

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All JobsCustomer Logistics Jobs

Customer Logistics information

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$34K

$79.1K

$121K

How much do customer logistics jobs pay per year?

As of May 30, 2026, the average yearly pay for customer logistics in the United States is $79,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Logistics professional, and why are they important?

To thrive as a Customer Logistics professional, you need strong organizational abilities, analytical skills, and a background in supply chain management or logistics, often supported by a relevant degree or certification. Familiarity with logistics management systems (LMS), enterprise resource planning (ERP) software, and inventory tracking tools is typically required. Excellent problem-solving, communication, and customer service skills help individuals stand out in this role. These capabilities ensure efficient operations, customer satisfaction, and effective coordination throughout the supply chain.

What are some common challenges faced in a Customer Logistics role and how can I prepare for them?

Professionals in Customer Logistics often encounter challenges such as coordinating across multiple departments, managing tight delivery schedules, and handling unexpected disruptions in the supply chain. To prepare, it's helpful to develop strong organizational and communication skills, be comfortable with logistics software, and stay adaptable in fast-paced environments. Proactively collaborating with teammates and anticipating potential issues can also make daily operations smoother and more efficient.

What are customer logistics?

Customer logistics refers to the planning, implementation, and management of the processes involved in delivering products or services from a company to its customers. This includes activities like order processing, inventory management, transportation, warehousing, and delivery tracking. The main goal of customer logistics is to ensure that customers receive their orders accurately, on time, and in good condition, promoting customer satisfaction and loyalty. Professionals in this field often work closely with supply chain, sales, and customer service teams to streamline operations and resolve any delivery issues.

What is the difference between Customer Logistics vs Customer Service Coordinator?

AspectCustomer LogisticsCustomer Service Coordinator
Primary FocusManaging supply chain, transportation, and delivery processesHandling customer inquiries, order processing, and support
Required SkillsLogistics management, supply chain software, coordinationCommunication, problem-solving, CRM tools
Work EnvironmentWarehouses, distribution centers, logistics officesCustomer service centers, offices, call centers
Common Industry UsageLogistics, supply chain, manufacturingRetail, service industries, distribution

While both roles involve interacting with customers, Customer Logistics focuses on managing the movement and delivery of products, ensuring efficient supply chain operations. Customer Service Coordinators primarily handle customer inquiries and support, emphasizing communication and problem resolution. Understanding these differences helps clarify career paths and employer expectations in logistics and customer support sectors.

More about Customer Logistics jobs
What cities are hiring for Customer Logistics jobs? Cities with the most Customer Logistics job openings:
What are the most commonly searched types of Customer Logistics jobs? The most popular types of Customer Logistics jobs are:
What states have the most Customer Logistics jobs? States with the most job openings for Customer Logistics jobs include:
What job categories do people searching Customer Logistics jobs look for? The top searched job categories for Customer Logistics jobs are:
Customer Logistics jobs near you
Infographic showing various Customer Logistics job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 70% Physical, 10% Hybrid, and 20% Remote job distribution, with an average salary of $79,085 per year, or $38 per hour.
Customer Logistics Manager

Customer Logistics Manager

Essity

Philadelphia, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Essity rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Customer Logistics Manager
Who We Are
Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer
Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.
Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.
About the Role
Essity is looking for an experienced Customer Logistics Manager who plays a critical role in shaping and executing the logistics components of the Go To Market (GTM) strategy, acting as the primary connector between Sales, Customer Service, Warehousing, Global/Local Fulfillment teams, 3PLs, and brokers. The role ensures Essity delivers superior customer service at the right cost while enabling long term operational efficiency, capability development, and future ready logistics planning.
A central accountability of the role is balancing the two primary KPIs:
• Service Level Performance
• Distribution Cost Efficiency
The ideal candidate should/could live in Philadelphia, PA.
We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
Key Responsibilities
  • Serve as the main logistics point of contact for strategic customers, ensuring operational requirements are understood and executed effectively.
  • Foster strong cross-functional collaboration with Sales, Customer Service, Warehousing, Fulfillment, and Supply Chain teams to deliver a seamless customer experience.
  • Lead the performance governance of 3PLs, brokers, and internal warehouses through structured reviews, scorecards, and SLA compliance.
  • Monitor penalties/chargebacks from customers, analyze root causes, and lead corrective and preventive actions to minimize financial impact.
  • Identify and drive continuous improvement opportunities across warehousing, transportation, fulfillment, and customer-facing logistics activities.
  • Provide logistics performance insights and cost analyses that support operational decisions and contribute to the regional P&L and budgeting process.
  • Contribute to logistics network design as part of the GTM strategy, ensuring alignment with customer expectations, cost-to-serve targets, and long-term scalability.
  • Maintain a forward-looking view of logistics resources, capabilities, and capacity needs, anticipating constraints and planning investments or enhancements proactively.
  • Lead e-commerce logistics initiatives and develop capabilities that achieve benchmark performance in speed, accuracy, and delivery reliability.
  • Evaluate and introduce innovative logistics solutions and technologies that support business growth, digital expansion, and operational excellence.
  • Drive joint improvement initiatives with customers to enhance value, optimize operations, and strengthen long-term partnerships.

Required Experience & Competencies
  • 5-7 years of experience in Customer Logistics or Supply Chain roles within a fast-moving consumer goods (FMCG/CPG) company.
  • Strong experience in fulfillment operations, customer service logistics, and 3PL management, with demonstrated success improving service and cost performance.
  • Advanced analytical and reporting skills, able to translate operational data into actionable insights and business recommendations.
  • High level of expertise in e-commerce logistics, including direct experience managing Amazon operational requirements, chargebacks, OTIF, and direct-to-consumer fulfillment.
  • Proven ability to lead continuous improvement initiatives, including root cause analysis, corrective/preventive actions, and process standardization.
  • Strong collaboration and influencing skills, with the ability to work effectively across sales, customer service, supply chain, and external partners.
  • Proactive problem solver with strong decision-making capabilities, able to anticipate risks and address issues before they impact service or cost.
  • Excellent written and verbal communication skills, capable of engaging stakeholders at multiple levels.
  • Travel up to 20% of the time US and Canada

What We Can Offer You
At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Expected Compensation
Competitive annual salary + annual incentive bonus + benefits
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
Along with competitive pay you will be eligible for the following benefits:
  • United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance

  • Wellness program provided through Rally

  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)

  • 401(k) with employer match and annual employer base contribution

  • Company paid Basic Life, AD&D, short-term and long-term disability insurance

  • PTO offering with Paid Holidays

  • Scholarship program for children of Essity employees.

Additional Information
The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Application End Date:
Job Requisition ID:
Essity260878

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