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Customer Logistics Jobs (NOW HIRING)

The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups ...

We are immediately hiring a Customer Logistics Manager in Greencastle, PA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining ...

We are seeking a resultsdriven Customer Logistics Manager to lead daily delivery execution in a fastpaced, timecritical environment. This role requires a proven leader who can drive accountability ...

The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups ...

The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups ...

Job Summary The main purpose of a Logistics Manager is to plan and direct operations while ... exceed our Customer's expectation.If you possess a strong work ethic and a burning desire to ...

The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups ...

The Customer Logistics Manager, under the direction of the Peppermint Robotics CEO, administers and communicates all activities related to the deployment of robots at customer locations once a ...

We are immediately hiring a Customer Logistics Supervisor in El Paso, TX for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining ...

The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...

The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...

Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications * Establish work schedules and ...

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Customer Logistics information

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$34K

$79.1K

$121K

How much do customer logistics jobs pay per year?

As of May 30, 2026, the average yearly pay for customer logistics in the United States is $79,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $117,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Logistics professional, and why are they important?

To thrive as a Customer Logistics professional, you need strong organizational abilities, analytical skills, and a background in supply chain management or logistics, often supported by a relevant degree or certification. Familiarity with logistics management systems (LMS), enterprise resource planning (ERP) software, and inventory tracking tools is typically required. Excellent problem-solving, communication, and customer service skills help individuals stand out in this role. These capabilities ensure efficient operations, customer satisfaction, and effective coordination throughout the supply chain.

What are some common challenges faced in a Customer Logistics role and how can I prepare for them?

Professionals in Customer Logistics often encounter challenges such as coordinating across multiple departments, managing tight delivery schedules, and handling unexpected disruptions in the supply chain. To prepare, it's helpful to develop strong organizational and communication skills, be comfortable with logistics software, and stay adaptable in fast-paced environments. Proactively collaborating with teammates and anticipating potential issues can also make daily operations smoother and more efficient.

What are customer logistics?

Customer logistics refers to the planning, implementation, and management of the processes involved in delivering products or services from a company to its customers. This includes activities like order processing, inventory management, transportation, warehousing, and delivery tracking. The main goal of customer logistics is to ensure that customers receive their orders accurately, on time, and in good condition, promoting customer satisfaction and loyalty. Professionals in this field often work closely with supply chain, sales, and customer service teams to streamline operations and resolve any delivery issues.

What is the difference between Customer Logistics vs Customer Service Coordinator?

AspectCustomer LogisticsCustomer Service Coordinator
Primary FocusManaging supply chain, transportation, and delivery processesHandling customer inquiries, order processing, and support
Required SkillsLogistics management, supply chain software, coordinationCommunication, problem-solving, CRM tools
Work EnvironmentWarehouses, distribution centers, logistics officesCustomer service centers, offices, call centers
Common Industry UsageLogistics, supply chain, manufacturingRetail, service industries, distribution

While both roles involve interacting with customers, Customer Logistics focuses on managing the movement and delivery of products, ensuring efficient supply chain operations. Customer Service Coordinators primarily handle customer inquiries and support, emphasizing communication and problem resolution. Understanding these differences helps clarify career paths and employer expectations in logistics and customer support sectors.

More about Customer Logistics jobs
What cities are hiring for Customer Logistics jobs? Cities with the most Customer Logistics job openings:
What are the most commonly searched types of Customer Logistics jobs? The most popular types of Customer Logistics jobs are:
What states have the most Customer Logistics jobs? States with the most job openings for Customer Logistics jobs include:
Infographic showing various Customer Logistics job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 70% Physical, 10% Hybrid, and 20% Remote job distribution, with an average salary of $79,085 per year, or $38 per hour.

Customer Logistics Coordinator

Tomra

Schenectady, NY • On-site

$24 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 23 days ago


Tomra rating

6.6

Company rating: 6.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

334th of 415 rated machine equipment manufacturers


Job description

Company Description
TOMRA is an international recycling company that is looking for a Customer Logistics Coordinator in Rotterdam, NY. The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups and service inquiries while also supporting the creation of route plans.
PAY: $24.00-$25.00 based on experience
Job Description
  • Respond to incoming calls and emails in a professional and timely manner.
  • Process service requests and communicate ETAs to customers through coordination with drivers and dispatchers.
  • Accurately document customer interactions, pickup details, and follow-up requirements.
  • Resolve basic service issues independently and escalate complex issues as needed.
  • Assist in building base route plans using historical service data and routing tools.
  • Maintain customer database and ensure all service data is current and accurate.
  • Collaborate with dispatchers to adjust and refine daily route plans.
  • Contribute to seasonal and volume-based routing efforts based on available driver resources.
  • Work closely with dispatch, drivers, and regional operations to ensure seamless communication and issue resolution.
  • Help track service performance metrics and contribute to reporting and analytics efforts.
  • Support troubleshooting of missed pickups, delays, and other disruptions in real time.
  • Handle all TOMRA commodity shipments, including setting appointments, tracking shipments, and closing out completed shipments in IFS.
  • Follow TOMRA SAFE standards and uphold all health and safety guidelines.
  • Participate in emergency response efforts, including after-hours communication when necessary.
  • Perform additional duties as assigned.

Qualifications
  • High school diploma or equivalent required; further education in logistics, business, or communications a plus.
  • Minimum 1 year of experience in customer service or a logistics-related role preferred.
  • Proficiency in Microsoft Office Suite (especially Excel and Outlook); familiarity with routing or scheduling software is beneficial.
  • Efficient with database software (roadshow, geotab, and compology)
  • Effective verbal and written communication.
  • Ability and willingness to work with other departments and the general public, furnishing and obtaining information.
  • Keen attention to detail and meticulous follow up skills.
  • Must be able to manage multiple tasks and projects at the same time.

Additional Information
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • 3+ weeks of PTO accrued in first year

Come be a part of the RESOURCE REVOLUTION!
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