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Customer Service Logistics Specialist Jobs (NOW HIRING)

Supermicro

Service Logistics Specialist

San Jose, CA · On-site

$75K - $85K/yr

We are seeking a detail-oriented and analytical Service Logistics Specialist to manage inventory ... Coordinate travel schedules and logistics with managers, field engineers, site leads, and customers ...

Supermicro

Service Logistics Specialist

San Jose, CA · On-site

$75K - $85K/yr

We are seeking a detail-oriented and analytical Service Logistics Specialist to manage inventory ... Coordinate travel schedules and logistics with managers, field engineers, site leads, and customers ...

Dahl Consulting

Logistics Specialist

Chicago, IL · On-site

$18 - $21.50/hr

Title : Logistics Specialist Location : Chicago, IL Job Type : Contract (3 months) Compensation ... This position works closely with customer service, logistics, and planning teams to ensure accurate ...

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Customer Service Logistics Specialist information

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How much do customer service logistics specialist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service logistics specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a customer service logistics specialist?

Customer Service Logistics Specialists are professionals who manage the flow of goods and services between a company and its customers. They coordinate shipments, track orders, resolve delivery issues, and ensure customer satisfaction throughout the logistics process. Their role often involves communicating with clients, carriers, and internal teams to ensure that products are delivered on time and in good condition. By handling logistics-related customer inquiries efficiently, they play a key role in maintaining strong business relationships and streamlining supply chain operations.

What are the key skills and qualifications needed to thrive as a customer service logistics specialist?

To thrive as a Customer Service Logistics Specialist, you need a solid understanding of supply chain processes, inventory management, and customer service, often supported by a degree in business, logistics, or a related field. Familiarity with logistics management software (such as SAP, Oracle, or TMS) and proficiency in Microsoft Office tools are typically required. Strong problem-solving, communication, and organizational skills help you effectively manage customer inquiries and coordinate shipments. These abilities ensure efficient delivery operations, high customer satisfaction, and smooth resolution of logistics challenges.

How does a customer service logistics specialist typically collaborate with other departments to resolve shipping or delivery issues?

A Customer Service Logistics Specialist frequently works cross-functionally with departments such as warehouse operations, transportation, sales, and procurement to address and resolve shipping or delivery challenges. This collaboration often involves coordinating shipment schedules, troubleshooting delays, and ensuring all parties are informed of order statuses. Effective communication and problem-solving are essential, as the specialist acts as a bridge between the customer and internal teams to ensure timely and accurate deliveries. Building strong interdepartmental relationships not only streamlines issue resolution but also helps prevent future logistical problems.

What is the difference between Customer Service Logistics Specialist vs Customer Service Coordinator?

AspectCustomer Service Logistics SpecialistCustomer Service Coordinator
CredentialsHigh school diploma; logistics or supply chain certificationsHigh school diploma; customer service training
Work EnvironmentWarehouses, distribution centers, logistics firmsOffice settings, call centers, client-facing roles
Employer & IndustryLogistics, transportation, supply chain companiesRetail, manufacturing, service industries
Search & Comparison IntentFocus on logistics, supply chain, shippingFocus on customer service, client communication

The main difference is that a Customer Service Logistics Specialist primarily handles logistics-related customer inquiries, shipments, and supply chain issues, often working in logistics or transportation environments. In contrast, a Customer Service Coordinator focuses on managing customer relationships, resolving service issues, and supporting sales in various industries. Both roles require strong communication skills, but their core responsibilities and work settings differ.

What does a customer service logistics specialist do?

A customer service logistics specialist manages communication between customers and the logistics team to ensure timely delivery of goods. They handle order processing, track shipments, resolve delivery issues, and use logistics software to coordinate transportation and inventory. Strong communication skills and knowledge of supply chain processes are essential for this role.
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States with the most job openings for Customer Service Logistics Specialist jobs include:

What job categories do people searching Customer Service Logistics Specialist jobs look for?

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Customer Service Logistics Specialist jobs near you
Infographic showing various Customer Service Logistics Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Service - Logistics Specialist

The Reserves Network Inc

Medina, OH • On-site

$18 - $21/hr

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Logistics Specialist / Dispatcher | $18–$21/hr. | 1st & 2nd Shift | Medina, OH
What Matters Most
  • Competitive pay of $18.00–$21.00 per hour, based on experience
  • Schedule: 1st Shift and 2nd Shift opportunities available
  • Location: Medina, Ohio
  • Opportunity to build experience in logistics, transportation coordination, dispatch, and customer service
  • Weekly pay with direct deposit or pay card
  • When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401(k), direct deposit and the referral bonus program
Job Description
A well-established employer is seeking dependable and organized Logistics Specialists / Dispatchers to support daily transportation and customer service operations. In this role, you will coordinate shipments, communicate with drivers and customers, track deliveries, and help keep transportation schedules on track. You will also maintain accurate shipping records and assist with resolving delivery or scheduling issues. This position is ideal for someone with strong communication, computer, and organizational skills who enjoys working in a fast-paced environment.
Responsibilities:
  • Coordinate daily pickups, deliveries, transportation schedules, and driver dispatch activities
  • Monitor shipments, track driver activity, and communicate delivery updates, delays, or schedule changes
  • Provide professional customer service by phone and email while resolving shipping and delivery-related concerns
  • Enter and maintain accurate shipment, order, customer, and delivery information in company systems
  • Prepare shipping documents, bills of lading, delivery records, and other transportation paperwork while coordinating with warehouse and operations teams
Qualifications and Requirements:
  • Previous experience in logistics, dispatching, transportation, customer service, or shipping/receiving preferred
  • Strong customer service, verbal communication, and professional email skills
  • Strong computer and data-entry skills; Microsoft Office experience preferred
  • Ability to multitask, prioritize responsibilities, and stay organized in a fast-paced environment
  • Strong attention to detail, problem-solving skills, and ability to respond professionally to changing schedules or delivery issues
  • Dependable and team-oriented with the ability to work independently when needed
Benefits and Perks:
  • Competitive pay of $18.00–$21.00 per hour, based on experience
  • Medical, dental, and vision insurance eligibility
  • 401(k)
  • Weekly pay with direct deposit or pay card
  • Referral bonus program
  • Training and opportunities to grow your logistics and transportation experience
Your New Organization:
Join an established transportation and logistics operation focused on dependable service, accurate communication, and on-time deliveries. You will work alongside drivers, warehouse personnel, and operations professionals in a fast-paced, team-oriented environment where organization and customer service are valued.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay range for this position is $18.00–$21.00 per hour, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.
 
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About Reserves Network

Sourced by ZipRecruiter

The Reserves Network is more than a temporary staffing company. We are a leading provider of flexible staffing services, including temporary, temp-to-hire and direct hire placements to create Total Staffing Solutions. We take care of our people - our customers, the communities we serve and, of course, each other. This is what makes us different. This is what makes us great.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Fairview Park, OH, US

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