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Customer Service Logistics Specialist Jobs (NOW HIRING)

PrideStaff

Customer Service - Logistics

Tempe, AZ · On-site

$17.50 - $18/hr

We are looking for a Logistics Coordinator to join our client's team in Tempe. This isn't just a ... Over the years, PrideStaff has been a consistent industry leader, developing technology and service ...

ITMS, Inc.

Logistics Specialist

Virginia Beach, VA

$30.51/hr

Our team provides a full range of Integrated Logistics Support (ILS) services to ships operating ... Logistics Specialist duties include, but are not limited to: * Research, order, and track material ...

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Customer Service Logistics Specialist information

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How much do customer service logistics specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service logistics specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a customer service logistics specialist?

Customer Service Logistics Specialists are professionals who manage the flow of goods and services between a company and its customers. They coordinate shipments, track orders, resolve delivery issues, and ensure customer satisfaction throughout the logistics process. Their role often involves communicating with clients, carriers, and internal teams to ensure that products are delivered on time and in good condition. By handling logistics-related customer inquiries efficiently, they play a key role in maintaining strong business relationships and streamlining supply chain operations.

What are the key skills and qualifications needed to thrive as a customer service logistics specialist?

To thrive as a Customer Service Logistics Specialist, you need a solid understanding of supply chain processes, inventory management, and customer service, often supported by a degree in business, logistics, or a related field. Familiarity with logistics management software (such as SAP, Oracle, or TMS) and proficiency in Microsoft Office tools are typically required. Strong problem-solving, communication, and organizational skills help you effectively manage customer inquiries and coordinate shipments. These abilities ensure efficient delivery operations, high customer satisfaction, and smooth resolution of logistics challenges.

How does a customer service logistics specialist typically collaborate with other departments to resolve shipping or delivery issues?

A Customer Service Logistics Specialist frequently works cross-functionally with departments such as warehouse operations, transportation, sales, and procurement to address and resolve shipping or delivery challenges. This collaboration often involves coordinating shipment schedules, troubleshooting delays, and ensuring all parties are informed of order statuses. Effective communication and problem-solving are essential, as the specialist acts as a bridge between the customer and internal teams to ensure timely and accurate deliveries. Building strong interdepartmental relationships not only streamlines issue resolution but also helps prevent future logistical problems.

What is the difference between Customer Service Logistics Specialist vs Customer Service Coordinator?

AspectCustomer Service Logistics SpecialistCustomer Service Coordinator
CredentialsHigh school diploma; logistics or supply chain certificationsHigh school diploma; customer service training
Work EnvironmentWarehouses, distribution centers, logistics firmsOffice settings, call centers, client-facing roles
Employer & IndustryLogistics, transportation, supply chain companiesRetail, manufacturing, service industries
Search & Comparison IntentFocus on logistics, supply chain, shippingFocus on customer service, client communication

The main difference is that a Customer Service Logistics Specialist primarily handles logistics-related customer inquiries, shipments, and supply chain issues, often working in logistics or transportation environments. In contrast, a Customer Service Coordinator focuses on managing customer relationships, resolving service issues, and supporting sales in various industries. Both roles require strong communication skills, but their core responsibilities and work settings differ.

What does a customer service logistics specialist do?

A customer service logistics specialist manages communication between customers and the logistics team to ensure timely delivery of goods. They handle order processing, track shipments, resolve delivery issues, and use logistics software to coordinate transportation and inventory. Strong communication skills and knowledge of supply chain processes are essential for this role.
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States with the most job openings for Customer Service Logistics Specialist jobs include:

What job categories do people searching Customer Service Logistics Specialist jobs look for?

The top searched job categories for Customer Service Logistics Specialist jobs are:

Customer Service Logistics Specialist jobs near you
Infographic showing various Customer Service Logistics Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Service & Logistics Specialist I

Luck Stone

Chantilly, VA • On-site

$24.38 - $36.58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Customer Service & Logistics Specialist
Hours: 6:00 AM – 4:00 PM Mon-Fri, up to two 1/2 day Saturdays per month

Luck Stone Bull Run Plant is seeking a Customer Service Specialist.

Are you a problem-solver who thrives in a fast-paced environment? We’re looking for a Customer Service & Logistics Specialist who can deliver top-notch service, keep operations running smoothly, and ensure every customer leaves satisfied. In this role, you’ll be the go-to link between our customers, drivers, sales team, and operations while making sure orders are fulfilled accurately and efficiently.

What You’ll Do

  • Coordinate & Fulfill Orders: Handle order entry, dispatch, scale operations, and ticket processing. Assign contract and private haul trucks, provide accurate maps and directions, and navigate both city and rural routes while following weight restrictions.
  • Deliver Outstanding Service: Respond quickly to customer needs, providing practical solutions and maintaining service excellence.
  • Keep Things on Track: Meet department performance standards and benchmark service levels.
  • Manage Transactions: Handle cash, process credit card payments and deposits, and make account adjustments as needed.

What You Bring

  • Experience: 3+ years in a customer-focused role where service excellence was essential preferably in an office environment.
  • Education: High school diploma or equivalent.
  • Skills & Strengths:
    • Flexible, self-starting, punctual and comfortable juggling multiple priorities.
    • Tech-savvy with the ability to learn new software
    • Collaborative communicator who builds strong relationships with customers, drivers, and internal teams.
    • Critical thinker who uses resources efficiently.
    • Creative problem-solver who adapts quickly to last-minute changes.
    • Steady and composed under pressure in deadline-driven situations.

Competitive hourly pay (biweekly). Benefits start day 1 of employment and include: 

  • Medical, dental, vision, life insurance, long term disability
  • Paid time off: personal, vacation, holidays, 5 well-being days annually
  • Matching 401K and retirement pension

The estimated pay range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Luck Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. EEO

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