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Logistics Account Manager Jobs in Raleigh, NC (NOW HIRING)

Synchrogistics

Account Manager

Raleigh, NC

Oversee logistics and transportation needs for strategic enterprise accounts, including high-value clients and inherited portfolios * Manages escalated operational issues related to assigned customer ...

Reachdesk Ltd

Commercial Account Manager

Raleigh, NC · On-site +1

Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help ... in account management, account executive, renewals, or similar commercially oriented roles with ...

ISC2

Customer Success Account Manager

Raleigh, NC

... logistics are in place. * Manage preparation and distribution of training materials, ensuring ... Account Operations * Oversee the day-to-day management of accounts, including processing orders ...

Avalara

Customer Account Manager

Durham, NC · Hybrid

Account Management and Strategic Execution: You will develop and refine comprehensive account plans ... Industry knowledge in retail, software, logistics, finance, accounting, or tax. * Formal sales ...

Avalara

Customer Account Manager

Durham, NC · On-site

Account Management and Strategic Execution: You will develop and refine comprehensive account plans ... Industry knowledge in retail, software, logistics, finance, accounting, or tax. * Formal sales ...

Deloitte

Manager - Bulk Logistics

Raleigh, NC · Hybrid

Partner with account teams to shape proposals and solution offerings, integrating both traditional ... Manager - Bulk Logistics (Maritime and/or Rail) We are a team of strategic advisors, architects ...

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See Raleigh, NC salary details

$26.7K

$62.9K

$88.5K

How much do logistics account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for logistics account manager in Raleigh, NC is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $69,000.00 per year, depending on experience, location, and employer.

What Does a Logistics Account Manager Do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a Logistics Account Manager, and why are they important?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

How does a Logistics Account Manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What is a Logistics Account Manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

More about Logistics Account Manager jobs
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What cities near Raleigh, NC are hiring for Logistics Account Manager jobs? Cities near Raleigh, NC with the most Logistics Account Manager job openings:
Logistics Account Manager jobs near you
Sales Driven Account Manager - Logistics

Sales Driven Account Manager - Logistics

Best Logistics Group

Durham, NC • On-site

Full-time

Posted 13 days ago

Job description

New Year, New Career! Let's make 2026 YOUR YEAR by joining the BEST Team!
Best Logistics Group is seeking creative, enthusiastic, and sales-driven individuals that thrive in an environment where the results of hard work truly pay off. Our DURHAM, NC office is GROWING and ready to take your career to the next level!
This exciting Account Manager role is responsible for collaborating with carrier partners and shippers alike, overseeing the full life cycle of every shipment in your given book of business.
What does the position require?
  • Lead generation to build a portfolio of clients through industry-leading technology
  • Function as the liaison between clients, carriers, shippers, and receivers
  • Develop long-term relationships with customers by providing first-in-class customer service
  • Manage the movement of the client's goods, ensuring that they are picked up, transported safely, and delivered on time to the client's expectations
  • Using industry-leading technology to provide market-competitive pricing for customer shipments
  • Collaborate with team members on pricing strategies and solution decisions

What is BLG looking for?
  • Ambitious, outgoing, and success-driven mindset
  • Strong email, phone, and face-to-face communication skills
  • Ability to multitask in a fast-paced environment
  • Operational experience within the 3PL/Logistics field (preferred not required)

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