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Logistics Account Manager Jobs in Raleigh, NC (NOW HIRING)

... chain and logistics solutions. ESSENTIAL DUTIES & RESPONSIBILITIES • Consult, educate and ... account management teams for optimal customer satisfaction • Solution selling; effectively ...

Account Executive

Raleigh, NC · On-site

$55K - $60K/yr

... chain and logistics solutions. ESSENTIAL DUTIES & RESPONSIBILITIES • Consult, educate and ... account management teams for optimal customer satisfaction • Solution selling; effectively ...

Customer Service Manager Who we are and why we are successful The Electrical Equipment Company ... logistics. * Enter Purchase Orders to our vendors via email, or online order entry. * Primary ...

Customer Service Manager Who we are and why we are successful The Electrical Equipment Company ... logistics. * Enter Purchase Orders to our vendors via email, or online order entry. * Primary ...

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Logistics Account Manager information

See Raleigh, NC salary details

$26.7K

$62.9K

$88.5K

How much do logistics account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for logistics account manager in Raleigh, NC is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $69,000.00 per year, depending on experience, location, and employer.

What Does a Logistics Account Manager Do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a Logistics Account Manager, and why are they important?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

How does a Logistics Account Manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What is a Logistics Account Manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

What are popular job titles related to Logistics Account Manager jobs in Raleigh, NC? For Logistics Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Logistics Account Manager jobs in Raleigh, NC look for? The top searched job categories for Logistics Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Logistics Account Manager jobs? Cities near Raleigh, NC with the most Logistics Account Manager job openings:
Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

Total Quality Logistics

Durham, NC • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago


Total Quality Logistics rating

6.7

Company rating: 6.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

235th of 335 rated logistics


Job description

General information
Country
USA
State
North Carolina
City
Durham
Descriptions & requirements
About the role:
The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 65+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at https://tql.avature.net/LifeInSales.
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
  • $55,000 minimum compensation your first year
    • Includes base salary, sign-on bonus and housing allowance
  • Uncapped commission opportunity
    • Our average sales representative hits six figures after three years of selling
    • Want to know what the top 20% earn? Ask your recruiter
  • Relocation assistance package to help you get settled in Cincinnati

Who we're looking for:
  • You compete daily in a fast-paced, high-energy environment
  • You're self-motivated, set ambitious goals and work relentlessly to achieve them
  • You're coachable, enjoy solving problems and thinking on your feet
  • Bachelor's degree required
  • Military veterans encouraged to apply

What you'll do:
  • Receive 6 months of direct training from experienced Logistics Account Executives
    • Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
    • Participate in hands-on and virtual training sessions
    • Develop negotiation skills through prospecting and cold calling
  • Build your book
    • Use your training to meet sales metrics and become eligible for commission
    • Establish relationships to close new customers
    • Negotiate prices with customers and carriers
    • Resolve freight issues to ensure timely pickup and delivery

What you need:
  • Elite work ethic, 100% in-office
  • Strong negotiation skills with ability to handle conflict
  • Entrepreneurial mindset and exceptional customer service

Why TQL:
  • Certified Great Place to Work with 900+ lifetime workplace award wins
  • Outstanding career growth potential with a structured leadership track
  • Comprehensive benefits package
    • Health, dental and vision coverage
    • 401(k) with company match
    • Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

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