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Customer Logistics Manager Jobs in Boston, MA (NOW HIRING)

Oversees the master production schedules to support customer service and identify improvements and ... Manage logistics optimization projects. * Training of employees in logistics processes, and other ...

Oversees the master production schedules to support customer service and identify improvements and ... Interface with the Sales department regarding demand forecasts, consignment stock management and ...

The Site Logistics Manager - Waltham is responsible for leading site logistics operations that ... Deliver reliable customer fulfillment through disciplined daily execution across receiving ...

The Site Logistics Manager - Waltham is responsible for leading site logistics operations that ... Deliver reliable customer fulfillment through disciplined daily execution across receiving ...

As theSite Logistics Leader, you will provide leadership across multiple businesses, overseeing the ... customer tours. The Warehouse Manager directs all day-to-day warehouse operations, material ...

Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications * Establish work schedules and ...

Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications * Establish work schedules and ...

Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications * Establish work schedules and ...

Logistics Supervisor

Marlborough, MA · On-site

$85K - $95K/yr

Logistics Supervisor Country/Region: United States Job Location: Marlborough Required Travel (%): 0 ... management, warehouse organization, and efficient material flow to help production and customer ...

Logistics Supervisor

Marlborough, MA · On-site

$85K - $95K/yr

... management, warehouse organization, and efficient material flow to help production and customer ... Use SAP and logistics data to improve shipment visibility, inventory accuracy, warehouse ...

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Customer Logistics Manager information

See Boston, MA salary details

$36.9K

$85.9K

$131.4K

How much do customer logistics manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer logistics manager in Boston, MA is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $127,600.00 per year, depending on experience, location, and employer.

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

Is a customer logistics manager a stressful job?

A customer logistics manager oversees supply chain operations and customer service, which can involve managing tight deadlines, coordinating with multiple departments, and handling unexpected issues. The role can be stressful during peak periods or when resolving delivery delays, but effective planning and communication skills help manage workload and reduce stress. Overall, stress levels vary based on company size, industry, and individual workload management.

What is the average salary of a customer logistics manager in the US?

The average salary for a customer logistics manager in the US is approximately $70,000 to $85,000 per year, depending on experience, location, and industry. Professionals in this role often require skills in supply chain management, inventory control, and logistics software. Salaries can vary based on company size and certifications such as APICS or CSCP.

What are popular job titles related to Customer Logistics Manager jobs in Boston, MA?

For Customer Logistics Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Customer Logistics Manager jobs in Boston, MA look for?

The top searched job categories for Customer Logistics Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Customer Logistics Manager jobs?

Cities near Boston, MA with the most Customer Logistics Manager job openings:

Infographic showing various Customer Logistics Manager job openings in Boston, MA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $85,913 per year, or $41.3 per hour.

Logistics Manager

Plansee Group

Franklin, MA • On-site

Full-time

Posted 17 days ago


Job description

What makes us strong? Our employees in 50 countries worldwide - all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.
At our Plansee site in Franklin, USA, we specialize in transforming semi-finished molybdenum and tungsten products into complex components-leveraging decades of precision manufacturing and engineering excellence.
Join a highly motivated team in Franklin, USA, where local expertise meets the global knowledge and values of the Plansee Group.
Position type: Exempt
Responsibilities
  • Develop and communicate ship dates to the sales organization based on available capacity and assurance of on-going communication with sales.
  • Oversees the master production schedules to support customer service and identify improvements and solutions to planning processes. Makes or recommends revisions to planned production schedules as necessary when schedules cannot be met, including planning/preparing backup schedules and directing production supervisors on utilization of personnel.
  • Interface with the Sales department regarding demand forecasts, consignment stock management and controls inventory levels.
  • Establishes effective communication with all departments in Operations, QA and Sales to ensure the on-time delivery of products through monitoring of orders from start to finish.
  • Establishes warehouse operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, customer service, and keeping warehouse inventory current.
  • Ensures proper delivery of materials and services for production according to customer and production commitments.
  • Works with U.S. Customs & freight forwarders to help solve or provide information for import and export issues.
  • Screens, hires and coordinates training & development of warehouse personnel and issues work assignments.

Strategic and Project Tasks
  • Work with the Plansee Logistic Group department to further develop and implement logistics strategies, systems and rules.
  • Manage logistics optimization projects.
  • Training of employees in logistics processes, and other related topics.

Qualifications/Skills
  • Associate degree in Business, Logistics, or Supply Chain. Relative experience will be considered in lieu of a degree.
  • Minimum 5 -7 years of experience in warehouse, scheduling, planning, and purchasing in a manufacturing environment.
  • Proficiency in using MS Office (Word, Excel, Outlook) and MRP system. Experience using SAP R/3 Logistics module (emphasis on Production and Production Planning) is preferred.
  • Demonstrated leadership ability, including coaching, mentoring, and developing employees; fostering positive and productive working relationships; effectively managing team performance; and utilizing strong problem-solving and decision-making skills.
  • Excellent communication, interpersonal, and organizational skills, with the ability to build trust, collaborate across teams, manage relationships effectively, and create a positive and inclusive work environment.
  • Ability to work under strict time constraints and meet deadlines.
  • Experience in Lean manufacturing.
  • CPIM & APICS certification is desired.

The base compensation for this position is between 100-120k annually, commensurate with skill and experience level. This role will also be bonus eligible as part of the Core Leadership Team.
Equal Employment Opportunity
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Recruitment Team | usa.careers@plansee.com
Plansee USA LLC