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Customer Service Logistics Jobs (NOW HIRING)

PrideStaff

Customer Service - Logistics

Tempe, AZ · On-site

$17.50 - $18/hr

We are looking for a Logistics Coordinator to join our client's team in Tempe. This isn't just a ... Over the years, PrideStaff has been a consistent industry leader, developing technology and service ...

Matthey

Customer Service Logistics Coordinator

Devon, PA · Hybrid

$19 - $25.50/hr

Customer Service Logistics Coordinator Location: Devon, PA or West Chester, PA At Johnson Matthey, your work will matter. As a Customer Service Logistics Coordinator,you'lljoin a world leader in ...

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Customer Service Logistics information

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$26

How much do customer service logistics jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer service logistics in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the role of logistics in customer service?

In customer service logistics, the role involves managing the movement, storage, and delivery of products to ensure timely and accurate order fulfillment. It requires coordination of supply chain activities, inventory management, and communication with customers to enhance satisfaction and loyalty.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is the job description of customer service in logistics?

Customer service in logistics involves assisting clients with shipment inquiries, tracking orders, resolving delivery issues, and providing information about shipping policies. It requires strong communication skills, familiarity with logistics software, and the ability to coordinate with warehouse and transportation teams to ensure timely deliveries.

What is the highest paying logistics job?

In logistics, roles such as Supply Chain Director or Logistics Manager tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and knowledge of supply chain management software and industry regulations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.

Is customer service a part of logistics?

Customer service is an important component of logistics, as it involves managing client relationships, addressing delivery issues, and ensuring customer satisfaction. Customer service roles in logistics often require communication skills, problem-solving, and familiarity with logistics management systems. These functions help ensure smooth supply chain operations and timely deliveries.
More about Customer Service Logistics jobs
What cities are hiring for Customer Service Logistics jobs? Cities with the most Customer Service Logistics job openings:
What states have the most Customer Service Logistics jobs? States with the most job openings for Customer Service Logistics jobs include:
What job categories do people searching Customer Service Logistics jobs look for? The top searched job categories for Customer Service Logistics jobs are:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Temporary. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Logistics

Customer Service - Logistics

PrideStaff

Tempe, AZ • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision

Posted 23 days ago

Job description

Are you a high-energy professional who thrives when things are moving fast? We are looking for a Logistics Coordinator to join our client's team in Tempe. This isn’t just a desk job—you are the heartbeat of our client's facility, managing the flow of freight that keeps production lines running.

If you take pride in precision and love the challenge of a fast-paced environment, we want to talk to you.

The Details

  • Location: Tempe, AZ
  • Compensation: $17.50/hour
  • Schedule: Monday – Friday | 7:00 AM – 4:00 PM OR 8:00 AM – 5:00 PM

The Role: What You’ll Do

As our Logistics Coordinator, you are the "Air Traffic Controller" for our docks. You’ll ensure that raw materials reach their destination on time—because if you miss a beat, production stops.

  • Traffic & Dock Management: Strategically assign trucks to docks and control the rhythm of the yard.
  • Precision Documentation: Prepare and audit Bills of Lading (BOLs) and shipping documents with 100% accuracy.
  • High-Stakes Communication: Act as the primary liaison between drivers, warehouse teams, and management.
  • System Navigation: Use multiple logistics platforms simultaneously for high-speed data entry and real-time updates.
  • Quality Control: Catch inventory or shipping errors before they impact the supply chain.

Who You Are

  • The Ultimate Multitasker: You can handle a ringing phone, a driver at the window, and a data entry task all at once without breaking a sweat.
  • Tech-Savvy: You are proficient in Microsoft Office and can master new Logistics Management Systems (LMS) quickly.
  • Clear Communicator: You have a professional, assertive style that works for everyone from truck drivers to executives.
  • Driven by Urgency: You understand that "time is money" and take ownership of every shipment.
  • Eager to Grow: You bring the work ethic and tech skills; we’ll train you on the nuances of our logistics operations.

Requirements

  • High School Diploma or equivalent.
  • Previous logistics experience (preferred).
  • Ability to thrive in a fast-paced, high-pressure environment.
  • Reliable transportation to our Tempe facility.

Ready to keep things moving? Apply today to jumpstart your career in logistics!

Company Description

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!
Our Mission: Consistently provide client experiences focused on what they value most.
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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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