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Customer Service Logistics Jobs (NOW HIRING)

Tenneco

Customer Service & Logistics Specialist

Burlington, IA · On-site

$16.25 - $21.75/hr

The Customer Service & Logistics Specialist provides administrative support for the Customer Service and Inventory Control functions. This position assists with customer order processing, invoicing ...

Matthey

Customer Service Logistics Coordinator

Devon, PA · Hybrid

$19 - $25.50/hr

Customer Service Logistics Coordinator Location: Devon, PA or West Chester, PA At Johnson Matthey, your work will matter. As a Customer Service Logistics Coordinator,you'lljoin a world leader in ...

TalentNet

Customer Service Logistics Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Logistics Representative Duration: 4 month contract to hire Location: Milwaukee, Wisconsin Job Summary: II. Essential Duties and Responsibilities include the following. To perform ...

Lincotek Group

Customer Service & Logistics Support

Hickory, NC · On-site

$15.25 - $20.25/hr

Position Summary The Customer Service Associate and Logistics Support is responsible for managing customer orders from receipt through invoicing, ensuring accurate sales order processing, timely ...

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Customer Service Logistics information

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How much do customer service logistics jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer service logistics in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the job description of customer service and logistics?

A customer service and logistics role involves managing customer interactions, addressing inquiries, and resolving issues related to shipments, orders, and deliveries. It also includes coordinating the movement of goods, tracking shipments, and ensuring timely delivery using logistics software and communication skills. The job often requires problem-solving, organization, and familiarity with supply chain processes.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is logistics customer service?

Logistics customer service involves assisting clients with their shipping, delivery, and supply chain needs. It includes tracking shipments, resolving delivery issues, and providing information about logistics processes, often using tools like transportation management systems (TMS). Strong communication and problem-solving skills are essential for success in this role.

What are the highest paid customer service jobs?

In customer service logistics, managerial roles such as Customer Service Manager or Logistics Supervisor tend to have higher salaries, often exceeding $60,000 annually. Senior positions, including Supply Chain Manager or Customer Service Director, can earn over $80,000 to $100,000 depending on experience, industry, and company size. Advanced skills in data analysis, software tools, and certifications can also contribute to higher compensation.

What is the highest paying logistics job?

In logistics, supply chain director or logistics director roles tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and often involve overseeing large teams and complex operations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
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Customer Service Logistics jobs near you

Customer Service & Logistics Manager

Lesaffre Group

West Chester, PA • On-site

Full-time

Re-posted 5 days ago

Job description

SUMMARY:
For over 170 years, Lesaffre has been a pioneering force in the world of fermentation, harnessing the power of microorganisms to transform industries from baking to healthcare. As a key global player, we've built a presence in 96 countries, employing 11,000 passionate innovators who share our unwavering commitment to excellence.
Driven by our core values of passion, respect, trust, entrepreneurship, and humility, we're constantly pushing the boundaries of what's possible. Our 3-billion euro enterprise collaborates with visionary customers, partners, and researchers to develop essential nutrients and bioactives that strengthen human health, optimize animal well-being, and improve plant nutrition.
Business unit overview - ENVERA
Envera develops and manufactures innovative microbial solutions to help clients achieve their business goals across a wide range of applications. From wastewater treatment for municipalities and industry to cleaning solutions for household and commercial use, Envera's products leverage the power of microbes to address challenges in soil bioremediation, water quality management, and solid waste treatment. Through the discovery, isolation, and industrial application of bacteria, Envera offers high-performing and sustainable products that benefit the lives of humans, animals, and plants. The company's mission is to leverage the power of microbes to create a more sustainable future.
Position overview
The Customer Operations and Logistics Manager is responsible for overseeing all aspects of customer order fulfillment, inventory management, and supply chain operations. This role ensures efficient and effective delivery of products and services to customers, while optimizing logistics and inventory processes. The Manager will lead a team of customer service and logistics professionals to deliver superior customer experience.
PRINCIPAL DUTIES:
  • Demonstrates an unwavering commitment to Lesaffre's safety-first culture by strictly following all safety protocols and participating in required safety programs
  • Manage the end-to-end customer order fulfillment process, from order receipt to final delivery
  • Oversee inventory planning, forecasting, and management to ensure adequate stock levels and minimize stockouts
  • Coordinate with cross-functional teams (sales, production, procurement) to align supply and demand
  • Develop and implement logistics strategies to optimize transportation, warehousing, and distribution
  • Analyze customer data and metrics to identify opportunities for process improvements
  • Manage a team of customer service representatives, logistics coordinators, and warehouse personnel
  • Serve as the primary point of contact for customers on order status, delivery, and logistics-related issues
  • Ensure compliance with all relevant laws, regulations, and company policies
  • Identify and implement technology solutions to enhance operational efficiency
  • Collaborate with the leadership team to develop and execute the overall supply chain strategy
  • Other duties as assigned

REQUIREMENTS:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
  • 5 + years of experience in customer operations, logistics or supply chain management
  • Proficient in using logistics and inventory management software, ERP Systems, and data analysis tools
  • Ability to travel 5% of the time within North America

CORE COMPETENCIES:
  • Drives individual development: supports ones and people development; deals with complexity, uncertainty and ambiguity
  • Drives team efficiency and energy: manages team efficiency and manages change
  • Manages by example: maintain a professional attitude in all circumstances

PHYSICAL/SENSORY DEMANDS:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee will occasionally bend, twist and use stairs. The employee is frequently required to sit, to use hands to finger, handle, or feel; to look at and/or complete work tasks on a computer and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to office conditions; well-lit and normal air conditions; The noise level is that of normal talking volumes.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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