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Customer Service Logistics Jobs (NOW HIRING)

Automation Personnel Services

CSR

Pasadena, TX

$16 - $20/hr

Customer Service / Logistics Clerk Automation Personnel Services is seeking a detail-oriented and hard-working Customer Service / Logistics Clerk for a client based in Pasadena, Texas. Pay Rate $16 ...

Pro Group Logistics

Logistics Coordinator

Sparks, NV · On-site

$20 - $22/hr

Pro Group Logistics is growing fast and we need to hire a Logistics Coordinator (think Customer Service but on a higher level). This is a full time position. Responsibilities: * Primary contact ...

The Hackett Group

Service Logistics Assistant

Miami, FL · On-site

$17 - $22.25/hr

The SLA provides customer support and customer service in company and ensures to accomplish with ... Ensures turn-over logistics collecting information in order to compile a proper hand over - take ...

The Hackett Group

Service Logistics Assistant

Miami, FL

$17 - $22.25/hr

The SLA provides customer support and customer service in company and ensures to accomplish with ... Ensures turn-over logistics collecting information in order to compile a proper hand over - take ...

Employee Magnets

CSR - Logistics Coordinator

Coppell, TX · On-site

$18.25 - $24.25/hr

CSR - Logistics Coordinator Coppell, Texas, United States Customer Service & Logistics Coordinator Seeking an experienced Logistics Customer Service professional with skills in material procurement ...

Essity

Customer Logistics Manager

Philadelphia, PA · On-site

The role ensures Essity delivers superior customer service at the right cost while enabling long term operational efficiency, capability development, and future ready logistics planning. A central ...

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Customer Service Logistics information

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How much do customer service logistics jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer service logistics in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the role of logistics in customer service?

In customer service logistics, the role involves managing the movement, storage, and delivery of products to ensure timely and accurate order fulfillment. It requires coordination of supply chain activities, inventory management, and communication with customers to enhance satisfaction and loyalty.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is the job description of customer service in logistics?

Customer service in logistics involves assisting clients with shipment inquiries, tracking orders, resolving delivery issues, and providing information about shipping policies. It requires strong communication skills, familiarity with logistics software, and the ability to coordinate with warehouse and transportation teams to ensure timely deliveries.

What is the highest paying logistics job?

In logistics, roles such as Supply Chain Director or Logistics Manager tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and knowledge of supply chain management software and industry regulations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.

Is customer service a part of logistics?

Customer service is an important component of logistics, as it involves managing client relationships, addressing delivery issues, and ensuring customer satisfaction. Customer service roles in logistics often require communication skills, problem-solving, and familiarity with logistics management systems. These functions help ensure smooth supply chain operations and timely deliveries.
More about Customer Service Logistics jobs
What cities are hiring for Customer Service Logistics jobs? Cities with the most Customer Service Logistics job openings:
What states have the most Customer Service Logistics jobs? States with the most job openings for Customer Service Logistics jobs include:
What job categories do people searching Customer Service Logistics jobs look for? The top searched job categories for Customer Service Logistics jobs are:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Temporary. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Assistant / Customer Service Logistics intern

blackcrows

Los Angeles, CA • On-site

$18.50 - $25.50/hr

Full-time

Posted 12 days ago

Job description

blackcrows is an independent ski brand born in Chamonix and embraced by mountain communities around the world. We design skis, outerwear and accessories with a relentless focus on performance, identity and style-objects shaped by a desire to merge beauty and efficiency.
Rooted in ski culture and driven by a spirit of freedom and adventure, blackcrows celebrates the mountains as a creative space. With offices in Chamonix, Paris and Los Angeles, a global distribution and own physical retail stores in key locations, the brand continues to expand its vision of contemporary skiing.
Job Overview
blackcrows is looking for a Customer Service Assistant / Customer Service Logistics Intern to join its Customer Service team based in Los Angeles.
You will be responsible for ensuring the smooth execution of the order-to-cash process as well as customer satisfaction for blackcrows across North America (NA).
This role reports directly to the Finance Director NA and functionally to the Customer Service Manager. You will also work closely with ecommerce, supply chain, and sales teams.
You will be at the heart of our supply chain, and your role will therefore be to ensure customer satisfaction and the proper execution of the Order-to-Cash cycle.
Role and Responsibilities
Position Objectives
  • Serve as the logistics point of contact for ecommerce and FedEx shipments, including delivery monitoring, dispute resolution, and any necessary adjustments in the ERP system (SAP)
  • Generate the documents for Canadian Shipments (commercial invoices)
  • Support the team in managing retail logistics flows and e-commerce
  • Ensure customer satisfaction
  • Act as a key link between customers, warehouses, carriers, and internal teams

Responsibilities
  • Retail order tracking & E-commerce: manage weekly store shipments, monitor deliveries, control lead times, and resolve issues
  • Logistics customer support: respond to inquiries related to deliveries, returns, exchanges, and transport disputes
  • Coordination with warehouses and carriers: monitor flows, optimize processes, and report incidents
  • Update internal tools: ERP (orders, returns and credit notes, master data, etc.)

This list is not exhaustive and may be added to and/or revised during your assignment, depending on our discussions and your interests.
Profile
Education and Experience
Currently pursuing a Bachelor's degree in Supply Chain, Logistics, or a related field (Junior or Senior standing preferred)., you have a strong interest in operations and customer service.
You are detail-oriented, organized, autonomous, and adaptable. You have a curious and creative mindset.
Required Skills
  • Strong communication skills and ability to collaborate across teams
  • Initial experience with ERP systems is a plus, Excel skills is a plus
  • Curiosity and observational skills to identify potential issues, with the ability to raise alerts and suggest solutions
  • Interest in continuous improvement and willingness to help optimize existing processes

Contract Type
  • Part Time (ideally mornings but open to discussion)
  • 6 month - internship
  • Starting in July
  • Based in Los Angeles

What we offer
  • The rare opportunity to be part of a small, passionate team shaping how a globally respected ski brand expresses itself - on snow, in culture, and through the people who embody our spirit.
  • Strong core values that make up our DNA as a company: fairness and caring, team spirit, positive attitude, open-mindedness, ski/outdoor culture

blackcrows is committed to providing a working environment that promotes diversity, inclusion and equal employment opportunity regardless of race, colour, gender, age, creed, religion, national or ethnic origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.
We also believe that fairness and diversity foster creativity and effectiveness, which in turn enhance Black Crows' performance in a sustainable way. We are committed to reflecting the society in which we live and the diversity of our customers.
We are committed to preventing all forms of discrimination and we need our employees to join us in this responsibility.
Locations Los Angeles

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