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Customer Service Logistics Jobs (NOW HIRING)

Automation Personnel Services

CSR

Pasadena, TX

$16 - $20/hr

Customer Service / Logistics Clerk Automation Personnel Services is seeking a detail-oriented and hard-working Customer Service / Logistics Clerk for a client based in Pasadena, Texas. Pay Rate $16 ...

Pro Group Logistics

Logistics Coordinator

Sparks, NV · On-site

$20 - $22/hr

Pro Group Logistics is growing fast and we need to hire a Logistics Coordinator (think Customer Service but on a higher level). This is a full time position. Responsibilities: * Primary contact ...

The Hackett Group

Service Logistics Assistant

Miami, FL · On-site

$17 - $22.25/hr

The SLA provides customer support and customer service in company and ensures to accomplish with ... Ensures turn-over logistics collecting information in order to compile a proper hand over - take ...

The Hackett Group

Service Logistics Assistant

Miami, FL · On-site

$17 - $22.25/hr

The SLA provides customer support and customer service in company and ensures to accomplish with ... Ensures turn-over logistics collecting information in order to compile a proper hand over - take ...

Carlile

Customer Logistics Coordinator

Anchorage, AK

$20.50 - $30.80/hr

Customer Logistics Coordinator Carlile Transportation | Anchorage, AK Deliver Exceptional Service. Support Operations. Keep Freight Moving. At Carlile, we do more than move freight--we connect ...

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Logistics Customer Service

Summerville, SC · On-site

$23 - $24/hr

We are seeking a detail-oriented and highly organized Logistics Customer Service Specialist to join our team. This role is responsible for managing customer communications, coordinating logistics ...

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Customer Service Logistics information

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How much do customer service logistics jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for customer service logistics in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the job description of customer service and logistics?

A customer service and logistics role involves managing customer interactions, addressing inquiries, and resolving issues related to shipments, orders, and deliveries. It also includes coordinating the movement of goods, tracking shipments, and ensuring timely delivery using logistics software and communication skills. The job often requires problem-solving, organization, and familiarity with supply chain processes.

How does a Customer Service Logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is logistics customer service?

Logistics customer service involves assisting clients with their shipping, delivery, and supply chain needs. It includes tracking shipments, resolving delivery issues, and providing information about logistics processes, often using tools like transportation management systems (TMS). Strong communication and problem-solving skills are essential for success in this role.

What are the highest paid customer service jobs?

In customer service logistics, managerial roles such as Customer Service Manager or Logistics Supervisor tend to have higher salaries, often exceeding $60,000 annually. Senior positions, including Supply Chain Manager or Customer Service Director, can earn over $80,000 to $100,000 depending on experience, industry, and company size. Advanced skills in data analysis, software tools, and certifications can also contribute to higher compensation.

What is the highest paying logistics job?

In logistics, supply chain director or logistics director roles tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic planning skills, and often involve overseeing large teams and complex operations.

What is a Customer Service Logistics job?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
More about Customer Service Logistics jobs
What cities are hiring for Customer Service Logistics jobs? Cities with the most Customer Service Logistics job openings:
What states have the most Customer Service Logistics jobs? States with the most job openings for Customer Service Logistics jobs include:
What job categories do people searching Customer Service Logistics jobs look for? The top searched job categories for Customer Service Logistics jobs are:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service & Logistics Specialist I

Customer Service & Logistics Specialist I

Luck Stone Corporation

Ridgeway, SC • On-site

$21.77/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Luck Stone's, SC Fairfield site is seeking a Customer Service and Logistics Specialist I! Customer Service and Logistic Specialists ensure customer satisfaction by accurately fulfilling order requests, efficiently utilizing resources and communicating with team members, sales and operations. They effectively minimize costs, resolve issues, manage time, material and hauling resources. They add value to the customer experience by responding to demands using all available resources and providing options for customer success. Customer Service and Logistic Specialists model behaviors that are in alignment with Luck Stone's Mission, Vision and Values.
ESSENTIAL FUNCTIONS
40% of job:
  • Direct, control and participate in order fulfillment (order taking, dispatch, scale operations, and ticket handling) from the call bank or local scale office. Identify, maintain and accurately assign contract and private haul trucks to order and customer.

  • Execute accurate mapping and directions, adapt to city or rural geography, and apply common weight restrictions.

30% of job:
  • Deliver solutions and meet customer demands with exceptional customer service. Develop and maintain relationships with customers.

  • Maintain and display product knowledge by suggesting options and alternatives to meet customer needs. Communicate inventory and trucking resources to team, sales and operations.

15% of job:
  • Meet department performance standards and benchmark service levels.

15% of job:
  • Responsible for cash box management, credit card transactions and processing customer deposits while proactively reducing errors.

  • Perform account adjustments and ticket corrections as necessary. Identify ways to avoid those mistakes in future orders.

MINIMUM REQUIREMENTS
Education: High School Diploma or GED
Certifications: Weighmaster Certification preferred
Work Experience: 1-3+ Years of Customer Service Experience
Behavioral Competencies:
  • Aligned Company Values

Technical Competencies: (General)
  • Ability to read maps and provide directions to haulers

  • Ability to reconcile cash amounts and/or inventory levels

  • Computer Skills (Excel, Word, Outlook)

Dispatcher:
  • Manage Fleet Capacity

  • Truck Match-Making

  • OTIS

  • Communicate with sales, operations, COMD, haulers, and drivers

Order manager:
  • OTIS

  • Sales

  • Internal Communication (Sales, COMD., Ops., and AR)

  • Order Taking

Point of Sale:
  • Customer Set-up

  • On-Site Sale

  • Truck Management

  • Ticketing Process

  • Internal Communication (Sales, COMD, and CORP)

  • Administrative Tasks

ENVIRONMENT OR PHYSICAL WORKING CONDITIONS:
Ability to work with occasional exposure to dirty and dusty conditions and extremes of weather
Benefits start day 1 of employment and include:
  • Medical, dental, vision, life insurance, long term disability
  • Paid time off: personal, vacation, holidays, 5 well being days yearly
  • Matching 401K and retirement pension

Pay starts at $21.77.
Important announcements:
Luck Companies is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
  • Luck Stone is proud to be a drug-free workplace and pre-employment testing is mandatory for anyone who receives an offer for employment. EEO
  • Luck Stone also conducts a background check and is compliant with E-Verify.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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