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Customer Service Logistics Jobs in Georgia (NOW HIRING)

Smiths Detection

Service Logistics Coordinator

Atlanta, GA

$18.75 - $25/hr

Our technology provides threat detection and screening solutions for customers in our key markets ... As a Service Logistics Coordinator, you will be responsible for a variety of logistics and material ...

New

Smiths Group

Service Logistics Coordinator

Atlanta, GA · On-site

$18.75 - $25/hr

Our technology provides threat detection and screening solutions for customers in our key markets ... As a Service Logistics Coordinator, you will be responsible for a variety of logistics and material ...

Smiths Detection

Service Logistics Coordinator

Atlanta, GA

$18.75 - $25/hr

Our technology provides threat detection and screening solutions for customers in our key markets ... As a Service Logistics Coordinator, you will be responsible for a variety of logistics and material ...

New

Smiths Group

Service Logistics Coordinator

Atlanta, GA

$18.75 - $25/hr

Our technology provides threat detection and screening solutions for customers in our key markets ... As a Service Logistics Coordinator, you will be responsible for a variety of logistics and material ...

New

Smiths Group

Service Logistics Coordinator

Atlanta, GA · On-site

$18.75 - $25/hr

Our technology provides threat detection and screening solutions for customers in our key markets ... As a Service Logistics Coordinator, you will be responsible for a variety of logistics and material ...

New

Smiths Group

Service Logistics Coordinator

Atlanta, GA · On-site

$18.75 - $25/hr

Our technology provides threat detection and screening solutions for customers in our key markets ... As a Service Logistics Coordinator, you will be responsible for a variety of logistics and material ...

New

Bird Staffing

Be Seen First

Customer Service Representative - Automotive Warehouse

Covington, GA · On-site

$20/hr

The Customer Service Coordinator serves as the primary point of contact for OEM customers, ensuring ... This role works closely with Operations, Materials Planning, Warehouse, Shipping, Logistics, and ...

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All JobsCustomer Service Logistics JobsCustomer Service Logistics Jobs in Georgia

Customer Service Logistics information

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How much do customer service logistics jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service logistics in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

How does a customer service logistics professional typically collaborate with other departments to resolve shipment issues?

Customer Service Logistics professionals frequently work alongside teams such as warehouse operations, transportation, and sales to quickly resolve shipment delays, inventory discrepancies, or delivery concerns. Effective communication and coordination are key, as this role often acts as the main liaison between customers and internal departments. Regular meetings, shared tracking systems, and escalation protocols help ensure issues are addressed efficiently, maintaining customer satisfaction and smooth supply chain operations.

What is a customer service logistics?

A Customer Service Logistics job involves coordinating and managing the movement of goods and products to ensure they reach customers efficiently and on time. Professionals in this role act as a liaison between customers, suppliers, and logistics providers to resolve issues, answer queries, and process orders. They are responsible for tracking shipments, handling complaints, and ensuring customer satisfaction throughout the delivery process. This position requires strong communication, problem-solving, and organizational skills.

What is the difference between Customer Service Logistics vs Customer Service Representative?

AspectCustomer Service LogisticsCustomer Service Representative
Primary FocusManaging logistics-related customer inquiries, tracking shipments, coordinating delivery issuesHandling general customer inquiries, product information, and service support
Required SkillsLogistics knowledge, supply chain understanding, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentWarehouses, logistics offices, supply chain departmentsCall centers, retail stores, customer service departments
Common CertificationsLogistics certifications, supply chain coursesCustomer service training, communication courses

Customer Service Logistics focuses on managing customer interactions related to logistics and supply chain issues, while Customer Service Representatives handle general customer inquiries across various products and services. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What are the key skills and qualifications needed to thrive as a customer service logistics professional, and why are they important?

To thrive as a Customer Service Logistics professional, you need a solid understanding of supply chain processes, order management, and inventory control, often supported by a relevant degree or logistics certification. Proficiency with logistics management software, ERP systems, and tracking technologies is typically expected. Strong communication, problem-solving, and organizational skills help you effectively manage client relationships and resolve issues quickly. These skills are crucial for ensuring smooth operations, timely deliveries, and high customer satisfaction in a fast-paced logistics environment.
What are popular job titles related to Customer Service Logistics jobs in Georgia? For Customer Service Logistics jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Logistics jobs in Georgia look for? The top searched job categories for Customer Service Logistics jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Logistics jobs? Cities in Georgia with the most Customer Service Logistics job openings:
Customer Service Logistics jobs near you
Infographic showing various Customer Service Logistics job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

International Logistics Coordinator & Customer Service

Mountville

Lagrange, GA • On-site

Full-time

Re-posted 13 days ago

Job description

BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer of matting, Mountville, provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced matting products assures our customers that Mountville mats are unparalleled in quality and performance.
Position Summary
The International Customer Service & Logistics Coordinator is responsible for managing international order processing, logistics coordination, export/import documentation, and customer support activities for both external customers and intercompany operations. This role serves as a key liaison between customers, carriers, freight forwarders, shipping departments, and internal teams to ensure timely and compliant international shipments while supporting operational efficiency and customer satisfaction.
Customer Service & Order Management
  • Respond to international product inquiries and documentation requests.
  • Prepare customer quotations, including ocean and air freight rate shopping.
  • Enter and manage international orders in company systems.
  • Review and confirm intercompany orders for Canada, United Kingdom, and Belgium.
  • Provide order updates, shipment tracking, and late order reporting.
  • Coordinate returns, replacements, credits, and billing adjustments for external and intercompany customers.
  • Process invoicing related to international shipments and transactions.
International Logistics & Shipping
  • Coordinate shipment consolidations with shipping departments across all plants.
  • Schedule and manage LTL, FTL, and FCL shipments.
  • Process international parcel shipments through carrier portals including FedEx, UPS, DHL, and USPS.
  • Coordinate miscellaneous international shipments for departments such as IT, Marketing, and R&D.
  • Issue ready-to-ship notifications for LTL/FCL customers.
  • Handle carrier claims, shipment reconsignments, and transportation-related issues.
  • Manage imports for M+A Matting and Mountville Rubber operations.
  • Coordinate direct shipments from Mountville Rubber to Belgium and United Kingdom.
  • Support special shipping requirements for specialized customer programs.
Compliance & Documentation
  • Prepare and maintain export/import documentation.
  • Maintain digital records for all export and import files.
  • Prepare annual blanket USMCA certificates and Certificates of Origin for customers and intercompany entities.
  • Maintain tariff code files and ensure trade compliance accuracy.
  • Manage bond renewals and compliance requirements for MAC and MMR operations.
Carrier & Freight Management
  • Negotiate rates with preferred FCL carriers.
  • Participate in quarterly and annual meetings with freight forwarders and logistics partners.
  • Monitor and report on global events affecting shipping lanes, ports, and international freight movement.
Operational Support
  • Maintain inventory of export documentation supplies at the P1 facility.
  • Support cross-functional coordination between AX and D365 systems for PRE (Belgium) and PMK (United Kingdom) intercompany processing.
  • Assist with continuous improvement initiatives related to international logistics and customer service processes.
Volume & Activity Expectations
  • Canada: 1-2 trucks per week (seasonal)
  • Belgium: 2-4 containers per week
  • United Kingdom: Approximately 1 container per week
  • External customers: Approximately 1-2 containers per month
Qualifications
  • Experience in international customer service, logistics, shipping, or supply chain operations preferred.
  • Knowledge of export/import procedures, trade compliance, and international shipping documentation.
  • Familiarity with LTL, FTL, FCL, ocean freight, and air freight coordination.
  • Experience working with ERP systems such as AX and D365 preferred.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office and carrier shipping platforms.
  • In office at our LaGrange, GA corporate location.
Preferred Skills
  • Understanding of USMCA and international trade compliance requirements.
  • Experience coordinating with freight forwarders and international carriers.
  • Knowledge of tariff classifications and customs documentation.
  • Strong attention to detail and customer service orientation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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