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Xpo Logistics Customer Service Jobs (NOW HIRING)

Ottimo Resources

Logistics CSR

Miami, FL · On-site

Logistics Customer Service Agent Leading freight forwarding company is looking for a dynamic Logistics Customer Service Agent for their Miami branch! The Customer Service Agent facilitates the ...

XPO Logistics

Customer Service Representative

Carlisle, PA

$15.50 - $21.25/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Carlisle, PA · On-site

$15.50 - $21.25/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Meador

Logistics Customer Service

Houston, TX

$20/hr

... of customer service experience in an office setting Logistics experience is required Bilingual (English/Spanish) a plus Must be punctual Must be open to working in an open concept environment ...

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How much do xpo logistics customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for xpo logistics customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an XPO Logistics Customer Service?

A XPO Logistics Customer Service job involves assisting customers with inquiries, tracking shipments, resolving issues, and ensuring a smooth logistics experience. Representatives communicate with clients, drivers, and warehouse teams to address concerns and provide timely solutions. Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

What are the key skills and qualifications needed to thrive in the XPO Logistics Customer Service position?

To thrive as an Xpo Logistics Customer Service representative, you need strong communication skills, problem-solving abilities, and organizational expertise, typically supported by high school education or equivalent. Familiarity with customer relationship management (CRM) software, transportation management systems, and Microsoft Office Suite is often required. Active listening, patience, and a customer-oriented mindset help you excel in resolving inquiries and maintaining satisfaction. These skills are essential for managing complex logistics issues efficiently and ensuring seamless interactions between clients, drivers, and operations teams.

What are the typical work hours and environment for an XPO Logistics Customer Service position?

Xpo Logistics Customer Service representatives usually work in a fast-paced call center or office environment, with shifts that may cover standard business hours, evenings, or weekends depending on customer needs. Team members often collaborate closely with dispatchers, drivers, and other logistics staff to resolve shipment issues and provide timely updates to clients. The role can involve handling multiple inquiries at once and requires effective time management and multitasking. This environment offers valuable teamwork experience and the opportunity to develop your skills in the growing logistics industry.

Does Xpo Logistics Customer Service offer remote jobs?

Xpo Logistics Customer Service roles may offer remote work options, depending on the position and company policies. Many customer service jobs in logistics companies can be performed remotely with the use of communication tools and a reliable internet connection, but availability varies by role and location.
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Xpo Logistics Customer Service jobs near you
Infographic showing various Xpo Logistics Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Logistics Customer Service Representative

Integr8staff

Compton, CA

$22 - $23/hr

Full-time

Posted 10 days ago

Job description

Job Title – Logistics Customer Service Representative
Company Location – Compton, CA
Fully On-site, No Remote
Temp-to-hire
Pay Range; $22-23/hr. DOE
Job Summary of the Logistics Customer Service Representative position
Integr8staff seeks a bilingual English/Spanish Logistics Customer Service Representative to support customers by providing helpful information, answering questions, and responding to all concerns they may have.
Responsibilities of the Logistics Customer Service Representative position
Receive and process outbound orders by EDI system, phone fax, or email in our in-house WMS system 3PL Central.
Prepare routing information, schedule appointments with carriers and shipping documents that would include labelling information.
Create bills of lading (BOL)and review shipping instructions, forward or provide all paperwork to the warehouse shipping clerk
Speak with customers by phone/ email regarding returns, shipments, deliveries, and inventory status.
Notify the customer of shipping dates, anticipated delays, or any additional information that may be required by the customer.
Prepare any follow-up requests for shipments or deliveries to ensure delivery can be made by the specified dates required.
Make changes to or cancel orders/back orders ONLY if customer approves or requests to do so.
Process inbound returns as requested and forward shipping and receiving information via e-mail.
Send daily, weekly, or monthly reports to customer as requested.
Update the customers with any issues in a timely manner so we can come up with a solution
Provide the warehouse with all requirements specified for the accounts you are handling
Requirements of the Logistics Customer Service Representative position
High school diploma or equivalent are required
At least 2 years of logistics, trucking, 3PL customer service
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Detail-oriented with strong follow-up and time management skills
Ability to build positive working relationships with drivers, carriers, customers, and internal teams
Basic computer proficiency and ability to learn company systems quickly
Bilingual English/ Spanish is required.
Updated resume is required for consideration.  Only Local candidates will be considered - Position does not offer relocation or visa sponsorship.
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