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Xpo Logistics Customer Service Jobs (NOW HIRING)

RemX

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Logistics Customer Service

Charleston, SC · On-site

$22 - $25/hr

We are seeking a detail-oriented and highly organized Logistics Customer Service Specialist to join our team. This role is responsible for managing customer communications, coordinating logistics ...

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XPO Logistics

Customer Service Representative

Marshfield, MO

$15.50 - $21.25/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Ascendo

Logistics Customer Service

Jacksonville, FL

$14.75 - $20.25/hr

Marketing Customer Service Representative Customer Service Manager Build sustaining, long-term ... Facilitate freight quote requests as requested by customers; submit FQRs for Logistics to complete ...

XPO Logistics

Customer Service Representative

Marshfield, MO · On-site

$15.50 - $21.25/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

MA · On-site

$25.19 - $28.98/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Tomah, WI · On-site

$22.10/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

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How much do xpo logistics customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for xpo logistics customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Xpo Logistics Customer Service job?

A XPO Logistics Customer Service job involves assisting customers with inquiries, tracking shipments, resolving issues, and ensuring a smooth logistics experience. Representatives communicate with clients, drivers, and warehouse teams to address concerns and provide timely solutions. Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Xpo Logistics Customer Service position, and why are they important?

To thrive as an Xpo Logistics Customer Service representative, you need strong communication skills, problem-solving abilities, and organizational expertise, typically supported by high school education or equivalent. Familiarity with customer relationship management (CRM) software, transportation management systems, and Microsoft Office Suite is often required. Active listening, patience, and a customer-oriented mindset help you excel in resolving inquiries and maintaining satisfaction. These skills are essential for managing complex logistics issues efficiently and ensuring seamless interactions between clients, drivers, and operations teams.

What are the typical work hours and environment for an Xpo Logistics Customer Service position?

Xpo Logistics Customer Service representatives usually work in a fast-paced call center or office environment, with shifts that may cover standard business hours, evenings, or weekends depending on customer needs. Team members often collaborate closely with dispatchers, drivers, and other logistics staff to resolve shipment issues and provide timely updates to clients. The role can involve handling multiple inquiries at once and requires effective time management and multitasking. This environment offers valuable teamwork experience and the opportunity to develop your skills in the growing logistics industry.
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Xpo Logistics Customer Service jobs near you
Logistics Customer Service

Logistics Customer Service

RemX

Charleston, SC • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision

Posted yesterday

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Job description

We are seeking a detail-oriented and highly organized Logistics Customer Service Specialist to join our team. This role is responsible for managing customer communications, coordinating logistics processes, and utilizing advanced Excel skills to track, analyze, and report on key operational data.

The ideal candidate has strong communication skills, thrives in a fast-paced environment, and is comfortable working with complex datasets to support logistics operations.


Key Responsibilities

  • Serve as the primary point of contact for customers regarding shipments, orders, and logistics inquiries
  • Coordinate and track shipments to ensure timely delivery and resolve any service issues
  • Maintain and update order and shipment records in internal systems
  • Utilize advanced Excel functions (pivot tables, VLOOKUP/XLOOKUP, formulas, data analysis) to manage and analyze logistics data
  • Generate and distribute daily, weekly, and monthly reports on shipment status and performance
  • Collaborate with internal teams, carriers, and vendors to ensure seamless operations
  • Identify process improvements to enhance efficiency and customer satisfaction
  • Investigate and resolve discrepancies related to shipments, inventory, or billing


Qualifications

  • 2+ years of experience in logistics, supply chain, or customer service
  • Advanced proficiency in Microsoft Excel is required
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to multitask and manage priorities in a fast-paced environment
  • High attention to detail and accuracy
  • Experience with logistics or ERP systems is a plus

Company Description

A trusted commercial concrete contractor known for delivering high-quality projects through experienced leadership, strong project controls, and efficient execution. With a focus on safety, craftsmanship, and precision, we’re growing and seeking motivated professionals committed to excellence.
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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