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Xpo Logistics Customer Service Jobs (NOW HIRING)

Meador

Logistics Customer Service

Houston, TX · On-site

$20/hr

... of customer service experience in an office setting Logistics experience is required Bilingual (English/Spanish) a plus Must be punctual Must be open to working in an open concept environment ...

XPO Logistics

Customer Service Representative

Carlisle, PA · On-site

$15.50 - $21.25/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Carlisle, PA · On-site

$15.50 - $21.25/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

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Xpo Logistics Customer Service information

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How much do xpo logistics customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for xpo logistics customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an XPO Logistics Customer Service?

A XPO Logistics Customer Service job involves assisting customers with inquiries, tracking shipments, resolving issues, and ensuring a smooth logistics experience. Representatives communicate with clients, drivers, and warehouse teams to address concerns and provide timely solutions. Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

What are the key skills and qualifications needed to thrive in the XPO Logistics Customer Service position?

To thrive as an Xpo Logistics Customer Service representative, you need strong communication skills, problem-solving abilities, and organizational expertise, typically supported by high school education or equivalent. Familiarity with customer relationship management (CRM) software, transportation management systems, and Microsoft Office Suite is often required. Active listening, patience, and a customer-oriented mindset help you excel in resolving inquiries and maintaining satisfaction. These skills are essential for managing complex logistics issues efficiently and ensuring seamless interactions between clients, drivers, and operations teams.

What are the typical work hours and environment for an XPO Logistics Customer Service position?

Xpo Logistics Customer Service representatives usually work in a fast-paced call center or office environment, with shifts that may cover standard business hours, evenings, or weekends depending on customer needs. Team members often collaborate closely with dispatchers, drivers, and other logistics staff to resolve shipment issues and provide timely updates to clients. The role can involve handling multiple inquiries at once and requires effective time management and multitasking. This environment offers valuable teamwork experience and the opportunity to develop your skills in the growing logistics industry.

Does Xpo Logistics Customer Service offer remote jobs?

Xpo Logistics Customer Service roles may offer remote work options, depending on the position and company policies. Many customer service jobs in logistics companies can be performed remotely with the use of communication tools and a reliable internet connection, but availability varies by role and location.
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Xpo Logistics Customer Service jobs near you
Infographic showing various Xpo Logistics Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Logistics Customer Service

Midwest Express

Elk Grove Village, IL • On-site

$19/hr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Midwest Express Inc. (Ohio) rating

6.3

Company rating: 6.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Midwest Express Co. has been a trusted name in expedited freight and line-haul trucking since 1983. Based in Illinois, our mission is to deliver reliable and efficient transportation solutions across the Midwest and beyond, upholding values of safety, integrity, and customer satisfaction. Join us at Midwest Express to be part of a company that values safety, efficiency, and growth.

We are currently looking for an experienced Trucking/Logistics Customer Service Representative.

Monday-Friday

Start 1630

$19.00

Paid Weekly

Qualifications and Skills:

Fast Learner

Ability to work independently

Strong PC skills

Able to meet demanding deadlines

Must communicate well through many forms such as phone, email, face-to-face, etc.

Accuracy

Dependability

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Customer service: 1 year (Required)
  • Trucking/Logistics: 1 year (Required)

What Midwest Express Inc. (Ohio) employees say

Pay

Benefits

Hours and flexibility

Workplace

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