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Xpo Logistics Customer Service Jobs (NOW HIRING)

RemX

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Logistics Customer Service

Summerville, SC · On-site

$23 - $28/hr

We are seeking a detail-oriented and highly organized Logistics Customer Service Specialist to join our team. This role is responsible for managing customer communications, coordinating logistics ...

Meador

Logistics Customer Service

Houston, TX

$20/hr

... of customer service experience in an office setting Logistics experience is required Bilingual (English/Spanish) a plus Must be punctual Must be open to working in an open concept environment ...

XPO Logistics

Customer Service Representative

Cameron, MO · On-site

$15.25 - $20.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Cameron, MO

$15.25 - $20.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Lordstown, OH · On-site

$13.75 - $18.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Tomah, WI · On-site

$22.10/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

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Xpo Logistics Customer Service information

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How much do xpo logistics customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for xpo logistics customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Xpo Logistics Customer Service job?

A XPO Logistics Customer Service job involves assisting customers with inquiries, tracking shipments, resolving issues, and ensuring a smooth logistics experience. Representatives communicate with clients, drivers, and warehouse teams to address concerns and provide timely solutions. Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Xpo Logistics Customer Service position, and why are they important?

To thrive as an Xpo Logistics Customer Service representative, you need strong communication skills, problem-solving abilities, and organizational expertise, typically supported by high school education or equivalent. Familiarity with customer relationship management (CRM) software, transportation management systems, and Microsoft Office Suite is often required. Active listening, patience, and a customer-oriented mindset help you excel in resolving inquiries and maintaining satisfaction. These skills are essential for managing complex logistics issues efficiently and ensuring seamless interactions between clients, drivers, and operations teams.

What are the typical work hours and environment for an Xpo Logistics Customer Service position?

Xpo Logistics Customer Service representatives usually work in a fast-paced call center or office environment, with shifts that may cover standard business hours, evenings, or weekends depending on customer needs. Team members often collaborate closely with dispatchers, drivers, and other logistics staff to resolve shipment issues and provide timely updates to clients. The role can involve handling multiple inquiries at once and requires effective time management and multitasking. This environment offers valuable teamwork experience and the opportunity to develop your skills in the growing logistics industry.

More about Xpo Logistics Customer Service jobs
What cities are hiring for Xpo Logistics Customer Service jobs? Cities with the most Xpo Logistics Customer Service job openings:
What are the most commonly searched types of Xpo Logistics Customer Service jobs? The most popular types of Xpo Logistics Customer Service jobs are:
What states have the most Xpo Logistics Customer Service jobs? States with the most job openings for Xpo Logistics Customer Service jobs include:
What job categories do people searching Xpo Logistics Customer Service jobs look for? The top searched job categories for Xpo Logistics Customer Service jobs are:
Xpo Logistics Customer Service jobs near you
Infographic showing various Xpo Logistics Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Logistics Customer Service

Logistics Customer Service

RemX

Summerville, SC • On-site

$23 - $28/hr

Full-time

Medical, Dental, Vision

Posted 27 days ago

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Job description

We are seeking a detail-oriented and highly organized Logistics Customer Service Specialist to join our team. This role is responsible for managing customer communications, coordinating logistics processes, and utilizing advanced Excel skills to track, analyze, and report on key operational data. Pay is between $23-$28/ hour depending on experience.

The ideal candidate has strong communication skills, thrives in a fast-paced environment, and is comfortable working with complex datasets to support logistics operations.

Key Responsibilities

  • Serve as the primary point of contact for customers regarding shipments, orders, and logistics inquiries
  • Coordinate and track shipments to ensure timely delivery and resolve any service issues
  • Maintain and update order and shipment records in internal systems
  • Utilize advanced Excel functions (pivot tables, VLOOKUP/XLOOKUP, formulas, data analysis) to manage and analyze logistics data
  • Generate and distribute daily, weekly, and monthly reports on shipment status and performance
  • Collaborate with internal teams, carriers, and vendors to ensure seamless operations
  • Identify process improvements to enhance efficiency and customer satisfaction
  • Investigate and resolve discrepancies related to shipments, inventory, or billing

Qualifications

  • 2+ years of experience in logistics, supply chain, or customer service
  • Advanced proficiency in Microsoft Excel is required
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to multitask and manage priorities in a fast-paced environment
  • High attention to detail and accuracy
  • Experience with logistics or ERP systems is a plus
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About RemX

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Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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