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Xpo Logistics Customer Service Jobs (NOW HIRING)

SFI

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Logistics Customer Service Representative

Dallas, TX · On-site

$19.50/hr

Logistics Customer Service Representative We are currently hiring Customer Service Representative in the Dallas, TX area. We have several opportunities available due to our growing needs! We are ...

New

Meador

Logistics Customer Service

Houston, TX

$20/hr

... of customer service experience in an office setting Logistics experience is required Bilingual (English/Spanish) a plus Must be punctual Must be open to working in an open concept environment ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Lawrenceville, GA · On-site

$13.75 - $18.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Cameron, MO · On-site

$15.25 - $20.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Cameron, MO · On-site

$15.25 - $20.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

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How much do xpo logistics customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for xpo logistics customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Xpo Logistics Customer Service job?

A XPO Logistics Customer Service job involves assisting customers with inquiries, tracking shipments, resolving issues, and ensuring a smooth logistics experience. Representatives communicate with clients, drivers, and warehouse teams to address concerns and provide timely solutions. Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Xpo Logistics Customer Service position, and why are they important?

To thrive as an Xpo Logistics Customer Service representative, you need strong communication skills, problem-solving abilities, and organizational expertise, typically supported by high school education or equivalent. Familiarity with customer relationship management (CRM) software, transportation management systems, and Microsoft Office Suite is often required. Active listening, patience, and a customer-oriented mindset help you excel in resolving inquiries and maintaining satisfaction. These skills are essential for managing complex logistics issues efficiently and ensuring seamless interactions between clients, drivers, and operations teams.

What are the typical work hours and environment for an Xpo Logistics Customer Service position?

Xpo Logistics Customer Service representatives usually work in a fast-paced call center or office environment, with shifts that may cover standard business hours, evenings, or weekends depending on customer needs. Team members often collaborate closely with dispatchers, drivers, and other logistics staff to resolve shipment issues and provide timely updates to clients. The role can involve handling multiple inquiries at once and requires effective time management and multitasking. This environment offers valuable teamwork experience and the opportunity to develop your skills in the growing logistics industry.

More about Xpo Logistics Customer Service jobs
What cities are hiring for Xpo Logistics Customer Service jobs? Cities with the most Xpo Logistics Customer Service job openings:
What are the most commonly searched types of Xpo Logistics Customer Service jobs? The most popular types of Xpo Logistics Customer Service jobs are:
What states have the most Xpo Logistics Customer Service jobs? States with the most job openings for Xpo Logistics Customer Service jobs include:
What job categories do people searching Xpo Logistics Customer Service jobs look for? The top searched job categories for Xpo Logistics Customer Service jobs are:
Xpo Logistics Customer Service jobs near you
Infographic showing various Xpo Logistics Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Logistics Customer Service Representative

Logistics Customer Service Representative

SFI

Dallas, TX • On-site

$19.50/hr

Full-time

Posted 2 days ago

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Job description

Logistics Customer Service Representative

We are currently hiring Customer Service Representative in the Dallas, TX area. We have several opportunities available due to our growing needs! We are specifically looking for entry-level candidates who are interested in a long-term career with opportunities for growth, development, and advancement. If you’re interested in such an opportunity, this position could be the right fit for you.

Logistics Customer Service Representative Pay Rate:

  • starting pay is $19.50

Logistics Customer Service Representative Shifts:

  • 1st shift
  • 8:00am-4:30pm

Logistics Customer Service Representative Job Description:

  • Scheduling trucks and processing orders
  • Keeping track and managing inventory
  • Calling and coordinating with drivers
  • Process and distribute requisitions, work orders, and requests for materials.
  • Communicating with clients and customers through email and phone calls.

Logistics Customer Service Representative Requirements:

  • High School Diploma or GED.
  • Ability to pass a drug and background check.
  • Previous experience with working with different WMS systems
  • Pervious experience in manufacturing or warehouse work is preferred but not required.
  • Phone etiquette
  • Knowledgeable of Microsoft applications
  • Reliable transportation is a must as the location is not accessible by public transportation.