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Freelance Customer Service Representative ~ Jobs

1840 & Company

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative We are seeking a Customer Service Representative with excellent ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

1840 & Company

Customer Service Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Customer Service Representative We are seeking a Customer Service Representative with excellent ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

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As of Aug 7, 2026, the average hourly pay for freelance customer service representative ~ in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Infographic showing various Freelance Customer Service Representative ~ job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

Cheektowaga, NY • On-site

$20/hr

Other

Re-posted 3 days ago

Job description

Customer Service Representative

Customer Service Representative $20/hour

In-office position-Cheektowaga, NY

Evening and weekend availability required

Next start date: Monday, September 14th, 2026

Training schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

Responsibilities

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

What Our Customer Service Representatives Enjoy Most

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

Qualifications

What You'll Bring To Spectrum Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

Apply