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Freelance Customer Service Representative ~ Jobs

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Freelance Customer Service Representative information

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$9

$18

$26

How much do freelance customer service representative ~ jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for freelance customer service representative ~ in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical work arrangements and schedule flexibility for Freelance Customer Service Representatives?

Freelance Customer Service Representatives often have the flexibility to set their own schedules, which can be particularly appealing to those seeking work-life balance or supplemental income. Assignments may vary in duration and hours, depending on the client's needs, but many freelance roles offer either part-time or full-time remote work. You will generally communicate with clients and customers via online platforms, email, or phone, and are expected to manage your own workload efficiently. Flexibility, self-discipline, and clear communication with clients about availability are key to success in this independent work structure.

What is a Freelance Customer Service Representative job?

A Freelance Customer Service Representative provides customer support services on a contract or per-project basis rather than as a full-time employee. They handle tasks such as responding to inquiries, resolving issues, and assisting customers via phone, email, or chat. Freelancers have the flexibility to work with multiple clients and set their own schedules. This role requires strong communication skills, problem-solving abilities, and familiarity with customer service tools or platforms.

What are the key skills and qualifications needed to thrive in the Freelance Customer Service Representative ~ position, and why are they important?

To thrive as a Freelance Customer Service Representative, you need excellent communication skills, problem-solving abilities, and prior experience in customer support, often backed by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and basic troubleshooting tools is frequently required. Strong organizational skills, self-motivation, and the ability to empathize with customers are standout soft skills in this role. These qualities enable freelancers to deliver reliable, high-quality service independently while maintaining client satisfaction in a remote environment.

More about Freelance Customer Service Representative jobs
What cities are hiring for Freelance Customer Service Representative ~ jobs? Cities with the most Freelance Customer Service Representative ~ job openings:
What are the most commonly searched types of Customer Service Representative ~ jobs? The most popular types of Customer Service Representative ~ jobs are:
What states have the most Freelance Customer Service Representative ~ jobs? States with the most job openings for Freelance Customer Service Representative ~ jobs include:
Infographic showing various Freelance Customer Service Representative ~ job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, 33% Temporary, and 34% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Posted 7 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing