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Customer Service Representative (CSR)

Stratford, CT · On-site

$21 - $23/hr

Customer Service Representative Location: Stratford Connecticut Job Type: Full-Time- (in the office ... Expand International of America, Inc. About Us: At Expand International, we thrive in a fast-paced ...

Endo International

Customer Svc Rep III

Webster Groves, MO · On-site

$15 - $20.50/hr

International customer service experience highly desirable. ESSENTIAL FUNCTIONS : * Handle all ... groups representing sales, trade compliance, marketing, planning, and distribution. WORKING ...

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How much do international csr jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for international csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an International CSR job?

An International Customer Service Representative (CSR) is responsible for assisting customers from different countries with inquiries, concerns, and support related to a company's products or services. They handle communication via phone, email, or chat, often requiring multilingual skills and cultural awareness. Their role includes resolving complaints, processing orders, and ensuring customer satisfaction. Strong problem-solving skills and adaptability are essential for success in this role.

What typical challenges do International CSRs face, and how can they overcome them?

International CSRs often navigate challenges such as language barriers, time zone differences, and understanding the cultural backgrounds of customers. Successfully overcoming these challenges requires adaptability, clear written and verbal communication, and a willingness to continually learn about new cultures. Many teams provide comprehensive training on company products, cross-cultural communication, and offer access to translation tools or multilingual support. Building strong relationships with both local and international colleagues can also help in solving more complex issues quickly. This dynamic environment helps CSRs develop valuable global business skills and fosters an inclusive, supportive workplace.

What are the key skills and qualifications needed to thrive in the International Csr position, and why are they important?

To thrive as an International CSR (Customer Service Representative), you need strong communication skills in multiple languages, a solid understanding of global customer service practices, and a high school diploma or equivalent, with some employers preferring a bachelor's degree. Familiarity with CRM software, international shipping and billing systems, and customer support ticketing tools is often required. Cultural sensitivity, patience, active listening, and the ability to problem-solve efficiently under pressure make candidates stand out in this role. These skills ensure effective support of diverse customer bases, seamless cross-border service, and successful resolution of often complex, multicultural customer concerns.

More about International Csr jobs
What are the most commonly searched types of International Csr jobs? The most popular types of International Csr jobs are:
What states have the most International Csr jobs? States with the most job openings for International Csr jobs include:
What job categories do people searching International Csr jobs look for? The top searched job categories for International Csr jobs are:
International Csr jobs near you
Infographic showing various International Csr job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
International Customer Service Representative

International Customer Service Representative

The QTI Group

Windsor, WI • On-site

$22/hr

Other

Posted 10 days ago

Job description

The QTI Group is partnering with a manufacturer in the Madison, WI area seeking an International Customer Service Representative (Temporary) to assist their International Customer Service team. This onsite, temporary position is covering a leave of absence and is expected to last at least 6 weeks. The schedule is Monday-Friday, 1st shift (7:30 AM-4:15 PM with a 45-minute lunch), with some flexibility. Pay is $22+/hr. based on experience.
This role will focus on supporting day-to-day customer service and logistical functions, assisting with orders, shipments, and general team coordination rather than owning the full scope of the position.
Responsibilities:Assist with order entry, updates, and tracking for international customers.
Support shipment coordination and help prepare basic documentation.
Maintain accurate records and ensure timely follow-up on orders.
Respond to customer inquiries via email and phone.
Coordinate with internal teams to support daily operations.
Provide administrative and project support as needed.
Perform additional duties as required.
Qualifications:Strong attention to detail and organizational skills.
Excellent time management and ability to handle multiple priorities.
Intermediate to advanced Microsoft Excel skills.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Experience with international shipping, logistics, or supply chain is preferred.
Familiarity with Incoterms is preferred.
Previous customer service or order processing experience is preferred.
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