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Contract International Csr Jobs (NOW HIRING)

Bedrosians

Customer Service Representative

Jacksonville, FL · On-site

$14.75 - $20.25/hr

... international customer base. Our growth has made Bedrosians one of the largest independent ... This job posting does not constitute an offer of employment and is not an employment contract. To ...

CGS Publishing Technologies International, LLC

Be Seen First

Customer Service Representative (CSR)

Plymouth, MN · On-site

$17 - $23/hr

CGS ORIS is an international technology company serving customers throughout the Americas, with ... Service Representative (level I) to join our group. This position is based on site at our Plymouth ...

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How much do contract international csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for contract international csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a contract international CSR?

Contract International CSRs (Customer Service Representatives) are professionals who provide customer support services for companies that operate internationally. They are typically hired on a contract basis, meaning they work for a set period rather than as permanent employees. Their responsibilities include handling customer inquiries, resolving issues, and supporting clients across different countries and time zones, often in multiple languages. These roles require strong communication skills, cultural sensitivity, and the ability to adapt to various customer service platforms and protocols.

What are the key skills and qualifications needed to thrive as a contract international CSR?

To thrive as a Contract International CSR, you need strong communication skills, problem-solving abilities, and fluency in relevant languages, often supported by experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and international shipping or order processing platforms is typically required. Cultural sensitivity, patience, and adaptability help you effectively address diverse client needs and resolve conflicts. These skills ensure efficient, high-quality service delivery and foster positive customer relationships in a global business environment.

How does a contract international CSR typically collaborate with global teams and manage cross-cultural communication challenges?

As a Contract International CSR, you'll frequently work with colleagues and customers from diverse cultural backgrounds and time zones. Effective collaboration often involves using digital communication tools, adapting your communication style to different audiences, and being sensitive to cultural nuances. You'll need to be proactive in clarifying expectations, addressing misunderstandings promptly, and sometimes adjusting your work hours to accommodate international partners. Developing cultural awareness and flexibility is key to building strong relationships and ensuring smooth service delivery.

What cities are hiring for Contract International Csr jobs?

Cities with the most Contract International Csr job openings:

What are the most commonly searched types of International Csr jobs?

The most popular types of International Csr jobs are:

What states have the most Contract International Csr jobs?

States with the most job openings for Contract International Csr jobs include:

Contract International Csr jobs near you
Infographic showing various Contract International Csr job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

International Customer Service Representative

International Medical Group

Indianapolis, IN • Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.  We are now accepting applications to fill our next training class.


 

JOB SUMMARY

At IMG, we refer to the Customer Service Representative as an Assistance Coordinator. They are responsible for ensuring an excellent level of customer service and productivity with all inbound and outbound communication. Types of inquiries include answering benefit questions, making updates to policies, helping customers set up a new claim and giving claim status on existing claims.


 

JOB DETAILS

  • Location:  Position will start in-office during training.  Will have the opportunity to transition to remote upon successful completion of training and meeting department eligibility requirements -- the targeted estimate is at 6 weeks but could take additional time 
  • Must be willing and able to commute to the Indianapolis office on a daily basis until the eligibility requirements to work remote are met
  • In order to work from home, individuals must have a designated workspace in a room with a door and high-speed internet.
  • Base Pay: $17.00 per hour plus participation in the monthly performance bonus plan if qualifications are met*
  • After training is completed, several different 8-hour shifts will be available, ranging from 8:00 am to 9:00 pm  
  • Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
 


 

PERKS

  • Monthly performance bonus up to 30% of monthly base pay based on 40 hours per week (*must meet department standards and qualifications)
  • Comprehensive Benefits package including Medical / RX / Dental/Vision Insurance
  • 401k Plan with company match
  • Paid Time Off
  • Free Employee Parking
  • Casual Dress Environment
  • Tuition Reimbursement Plan


 

DUTIES AND RESPONSIBILITIES

  • Answer and address a high volume of inbound communication (phone, email, online chat, etc.) in a professional and courteous manner while maintaining performance metrics, quality standards, and HIPAA compliance
  • Provide professional and courteous outbound communication as instructed
  • Document contact outcomes in customer relationship management tool
  • Availability to work some holidays and weekend days. Job may require flexible scheduling to grow in the company
  • Mentoring and helping new employees when asked
  • Assist in special projects or tasks as needed


 

QUALIFICATIONS

  • 1 year of experience in a customer service role analyzing and solving internal and external customer issues
  • Basic level of proficiency in Microsoft Office Suite software
  • Professional interpersonal, written, and oral communication skills 
  • Demonstrated ability to multi-task - navigate systems on dual monitors and type while on a call
  • Global geographical and cultural awareness
  • Self-motivated with proven ability to maintain positive attitude
  • Strong stress management and ability to work in a fast-paced environment.
  • Analytical and problem-solving skills 


 

PREFERRED SKILLS

  • Bilingual – Proficient verbal and written communication skills in a foreign language (including but not limited to Spanish, Portuguese, Mandarin, and/or French) a plus but not required


 

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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