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Contract International Csr Jobs (NOW HIRING)

US Conec

Customer Service Representative

Hickory, NC

$14.25 - $19.50/hr

... contracts, and project-level pricing in collaboration with Sales and Product Management • ... supporting global or international customers • Foreign language skills What We Offer

Sibelco

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Order & Contract Management * Process customer orders and amendments accurately and efficiently ... Export & International Trade * Coordinate shipping activities with customs agents and freight ...

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How much do contract international csr jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for contract international csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a contract international CSR typically collaborate with global teams and manage cross-cultural communication challenges?

As a Contract International CSR, you'll frequently work with colleagues and customers from diverse cultural backgrounds and time zones. Effective collaboration often involves using digital communication tools, adapting your communication style to different audiences, and being sensitive to cultural nuances. You'll need to be proactive in clarifying expectations, addressing misunderstandings promptly, and sometimes adjusting your work hours to accommodate international partners. Developing cultural awareness and flexibility is key to building strong relationships and ensuring smooth service delivery.

What are the key skills and qualifications needed to thrive as a contract international CSR?

To thrive as a Contract International CSR, you need strong communication skills, problem-solving abilities, and fluency in relevant languages, often supported by experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and international shipping or order processing platforms is typically required. Cultural sensitivity, patience, and adaptability help you effectively address diverse client needs and resolve conflicts. These skills ensure efficient, high-quality service delivery and foster positive customer relationships in a global business environment.

What is a contract international CSR?

Contract International CSRs (Customer Service Representatives) are professionals who provide customer support services for companies that operate internationally. They are typically hired on a contract basis, meaning they work for a set period rather than as permanent employees. Their responsibilities include handling customer inquiries, resolving issues, and supporting clients across different countries and time zones, often in multiple languages. These roles require strong communication skills, cultural sensitivity, and the ability to adapt to various customer service platforms and protocols.

What cities are hiring for Contract International Csr jobs?

Cities with the most Contract International Csr job openings:

What are the most commonly searched types of International Csr jobs?

The most popular types of International Csr jobs are:

Contract International Csr jobs near you
Infographic showing various Contract International Csr job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Crum & Forster

Glastonbury, CT • Remote

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Crum & Forster Company Overview

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Travel Insured International, a Crum & Forster company, is hiring a Customer Service Representative.

Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction.

Because protecting travelers' journeys isn't just our business-it's our promise. Our promise to protect every traveler, every experience, every time. Travel Insured International travel protection meets our travelers in the moments that matter. We are here. Go be there.

Travel Insured International is hiring our next class of Customer Service Representatives to join our growing organization! Join us!

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community.

Interested in this role, but don't have Customer Service experience? Our Customer Service Representatives are provided with training and tools to begin your career! Our structured training program includes licensing training, classroom training on everything Customer Care at TII, and a collaborative mentor stage that allows for practical application of your new knowledge.

We are proud that some of our best Customer Service Representatives have gone on to other parts of our organization, including, Claims, Product and our Quality Management teams, to name a few!

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7:15pm. Scheduled shifts are determined by business need and may be subject to change.

Job Description

What you will do:

  • Answer inbound calls
  • Provide accurate, clear and timely responses to a variety of traveler and travel advisor calls that will include, but not be limited to travel insurance coverage questions, website troubleshooting, purchase inquires and agent support requests
  • Create cases in Salesforce to address customer needs (such as documentation or policy changes)
  • Act as a liaison with agency partners that have dedicated TII support email addresses
  • Participate in weekly coaching sessions
  • Participate in a variety of meetings on camera in MS Teams: including, Manager/Employee one-on-one meetings, Team meetings, Training and Town Halls
  • Serve as backup for other Customer Care functions including Customer Care/Group call taking, supporting Customer Care Chats, Group desk administrative functions as well as Diamond Tour manifest processing
  • Perform other related duties as needed

What YOU will bring to C&F:

  • Customer-Centric: skilled at prioritizing their needs and experiences, understanding what they want and delivering exceptional service.
  • Sales Focused: Ability to effectively communicate the value of TII's offerings and tailored solutions to travelers insurance needs.
  • Effective Listening: Including active listening and empathy
  • Effective Communication Skills: Both written communication skills, targeting information, comments and explanations in a manner appropriate to the needs of the audience and verbally by phone/
  • Ability to resolve service issues and complaints, leveraging problem-solving and service skills to achieve an appropriate outcome promptly and effectively with a great deal of independence.

 

Requirements:

  • A High School Diploma or GED is required
  • 3+ years of experience in a customer service or retail role is required; call center experience preferred
  • Proficiency with MS Office applications is required. Includes MS Word, Outlook and Teams.
  • A Personal Lines or Property & Casualty License is required for this role. Classroom training is provided.  
  • Experience in the Travel Insurance industry is preferred.
  • Dependable internet connection with a dedicated private workspace.
What C&F will bring to you

What C&F will bring to YOU:

  • Competitive compensation package
  • Generous 401K employer match 
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness including your physical, mental and financial wellbeing
  • A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $31,100 to a maximum of $58,500. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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Employment Type: FULL_TIME

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