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Contract International Csr Jobs (NOW HIRING)

Sibelco

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Order & Contract Management * Process customer orders and amendments accurately and efficiently ... Export & International Trade * Coordinate shipping activities with customs agents and freight ...

Kuehne+Nagel

Customer Service Representative

Dallas, TX · On-site

$23/hr

Customer Service Representative It's more than a job As part of the Contract Logistics team at ... Bring your skills to an industry that offers stability and international career growth. We offer a ...

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How much do contract international csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for contract international csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a contract international CSR?

Contract International CSRs (Customer Service Representatives) are professionals who provide customer support services for companies that operate internationally. They are typically hired on a contract basis, meaning they work for a set period rather than as permanent employees. Their responsibilities include handling customer inquiries, resolving issues, and supporting clients across different countries and time zones, often in multiple languages. These roles require strong communication skills, cultural sensitivity, and the ability to adapt to various customer service platforms and protocols.

What are the key skills and qualifications needed to thrive as a contract international CSR?

To thrive as a Contract International CSR, you need strong communication skills, problem-solving abilities, and fluency in relevant languages, often supported by experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and international shipping or order processing platforms is typically required. Cultural sensitivity, patience, and adaptability help you effectively address diverse client needs and resolve conflicts. These skills ensure efficient, high-quality service delivery and foster positive customer relationships in a global business environment.

How does a contract international CSR typically collaborate with global teams and manage cross-cultural communication challenges?

As a Contract International CSR, you'll frequently work with colleagues and customers from diverse cultural backgrounds and time zones. Effective collaboration often involves using digital communication tools, adapting your communication style to different audiences, and being sensitive to cultural nuances. You'll need to be proactive in clarifying expectations, addressing misunderstandings promptly, and sometimes adjusting your work hours to accommodate international partners. Developing cultural awareness and flexibility is key to building strong relationships and ensuring smooth service delivery.

What cities are hiring for Contract International Csr jobs?

Cities with the most Contract International Csr job openings:

What are the most commonly searched types of International Csr jobs?

The most popular types of International Csr jobs are:

What states have the most Contract International Csr jobs?

States with the most job openings for Contract International Csr jobs include:

Contract International Csr jobs near you
Infographic showing various Contract International Csr job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Sibelco

Salt Lake City, UT • On-site

$15.50 - $21/hr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Customer Service Representative
Location:
Salt Lake City
At Sibelco, we advance life through materials.
For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we're proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.
Are We the Perfect Match?
At Sibelco, we believe building a successful career is a two-way journey. We're looking for individuals who share our values and vision, just as much as you're seeking a company that aligns with your aspirations. Together, we can shape the future.
Job Description:
We are seeking a customer-focused and detail-oriented Customer Service Representative to join our team. This role is responsible for delivering exceptional customer service while supporting order management, logistics coordination, export activities, and complaint resolution.
The successful candidate will act as the primary point of contact for customers, ensuring their requirements are met while maintaining compliance with company policies and local regulations. This is an excellent opportunity for someone with customer service and logistics experience in an international environment.
Key Responsibilities
Customer Onboarding

  • Serve as the first point of contact for customers.
  • Coordinate commercial, technical, and operational inquiries.
  • Build and maintain strong customer relationships.
Order & Contract Management
  • Process customer orders and amendments accurately and efficiently.
  • Verify order information and ensure all documentation is correct and compliant.
  • Work closely with internal teams to meet customer requirements and delivery timelines.
Customer Inquiry & Complaint Handling
  • Handle customer inquiries professionally and promptly.
  • Log and manage external complaints within the CRM system.
Data Management
  • Update customer, shipment, and order information within company systems.
  • Maintain accurate records to support compliance and audit requirements.
Logistics & Shipping
  • Perform inbound and outbound forwarding activities.
  • Coordinate transportation and shipment arrangements.
  • Track shipments and proactively communicate delivery updates to customers.
Export & International Trade
  • Coordinate shipping activities with customs agents and freight providers.
  • Prepare and manage export/import documentation.
  • Ensure overseas shipments comply with regulatory requirements and customer expectations.
About You
  • Bachelor's degree in Logistics, Business Administration, Transportation, or a related field, or equivalent professional experience.
  • Previous experience in customer service, logistics, supply chain, or order management within an international environment.
  • Experience in ACCAP
  • Strong organizational skills with excellent attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent problem-solving and communication skills.
  • Proficient in Microsoft Office and CRM/ERP systems.
Language Requirements
  • English: Professional verbal and written communication skills.
What We Offer
  • Competitive salary and benefits package.
  • Professional development and career growth opportunities.
  • Collaborative and supportive team environment.
  • Exposure to international logistics and customer operations.
  • A dynamic role where you can make a direct impact on customer satisfaction and business success.
Employee Type:
Permanent
Why Join Us?
Sibelco is more than a workplace-it's a community that encourages growth, innovation, and collaboration. Here's what you can look forward to when you join our team:
  • Meet Our People: Careers
  • Learn About Our Recruitment Process: Learn More
  • Discover Our Sustainability Goals: Sibelco priorities

We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.
How to Apply
Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.
Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.

Apply