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2Nd Shift Customer Service Representative ~ Jobs

Dunkin

CSR Associate

Ferdinand, IN

$14.50 - $19.75/hr

Looking for a part-time second shift CSR Associate to work the hours of 1pm-9pm. Nature of Position: The delivery of fast, friendly, profitable customer service in a safe and clean site that ...

CGC WATER

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

Hiring for Second Shift. Hours 11am-8pm with one hour lunch break. Customer service interaction ... The Call center representatives primary responsibility will act as a liaison, providing product and ...

Quality Dairy

CSR- 2nd Shift

Lansing, MI

$16.25 - $22/hr

Perform shift and daily opening/closing activities as instructed/use of checklist * Perform duties ... RTO (Ready Training on-line) * CSR Security * Must have passing scores (80%) on all written tests

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How much do 2nd shift customer service representative ~ jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for 2nd shift customer service representative ~ in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 2nd Shift Customer Service Representative job?

A 2nd Shift Customer Service Representative assists customers during evening or late-night hours, typically outside regular business hours. Their responsibilities include answering inquiries, resolving complaints, processing orders, and providing support via phone, email, or chat. They must have strong communication skills, patience, and problem-solving abilities. This role is common in industries like retail, healthcare, and call centers that require extended customer service coverage. Working this shift may offer shift differentials or other incentives.

What are the typical responsibilities and challenges for a 2Nd Shift Customer Service Representative?

As a 2Nd Shift Customer Service Representative, your primary responsibilities include answering customer inquiries, resolving issues, processing orders, and documenting interactions, often during evenings or weekends when support demand remains high. You may face challenges such as handling a higher volume of urgent requests, working with limited supervisory support, or communicating with customers who need after-hours assistance. However, this shift often provides the opportunity to develop stronger independence and problem-solving skills. You'll usually be part of a collaborative team that relies on clear communication and adaptability to deliver consistent service across all hours. Many companies also offer advancement opportunities based on performance and reliability in these essential off-peak roles.

What are the key skills and qualifications needed to thrive in the 2Nd Shift Customer Service Representative ~ position, and why are they important?

To succeed as a 2Nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically expected. Patience, active listening, and the ability to remain calm under pressure help you stand out in this role. These qualities are crucial for providing excellent service and resolving customer issues efficiently during non-standard business hours.

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2Nd Shift Customer Service Representative jobs near you
Infographic showing various 2Nd Shift Customer Service Representative ~ job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

2nd Shift Customer Service Representative

Circle K Stores, Inc.

Lexington, SC • On-site

$13.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,350 frontline employees who took The Breakroom Quiz

32nd of 46 rated convenience stores

Job description

Store 2705131: 746 W Main St, Lexington, South Carolina 29072
Shift Availability
Flexible Availability
Time Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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