ZipRecruiter

Log In

1

2Nd Shift Customer Service Representative ~ Jobs

Tang Mart

2nd & 3rd Shift Cashier / CSR

Attalla, AL

$11/hr

Tang Mart is hiring immediately for 2nd & 3rd shift Cashiers / CSR's to join our team! Full and Part time positions available Hours Per Week: 40 Hours for Full Time / Up to 32 Hours for Part Time 2nd ...

QPS

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

This is a direct hire opportunity on 1st shift. Customer Service Representative Responsibilities include but are not limited to: * Serve as a primary point of contact for customers, dealers, and ...

previous page

Showing results 41-60

All Jobs2nd shift JobsBusiness JobsCustomer Service JobsCustomer Service Representative 2 Jobs2Nd Shift Customer Service Representative ~ Jobs

2Nd Shift Customer Service Representative information

See salary details

$9

$18

$26

How much do 2nd shift customer service representative ~ jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for 2nd shift customer service representative ~ in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 2nd shift customer service representative ~?

A 2nd Shift Customer Service Representative assists customers during evening or late-night hours, typically outside regular business hours. Their responsibilities include answering inquiries, resolving complaints, processing orders, and providing support via phone, email, or chat. They must have strong communication skills, patience, and problem-solving abilities. This role is common in industries like retail, healthcare, and call centers that require extended customer service coverage. Working this shift may offer shift differentials or other incentives.

What are the typical responsibilities and challenges for a 2nd shift customer service representative ~?

As a 2Nd Shift Customer Service Representative, your primary responsibilities include answering customer inquiries, resolving issues, processing orders, and documenting interactions, often during evenings or weekends when support demand remains high. You may face challenges such as handling a higher volume of urgent requests, working with limited supervisory support, or communicating with customers who need after-hours assistance. However, this shift often provides the opportunity to develop stronger independence and problem-solving skills. You'll usually be part of a collaborative team that relies on clear communication and adaptability to deliver consistent service across all hours. Many companies also offer advancement opportunities based on performance and reliability in these essential off-peak roles.

What are the key skills and qualifications needed to thrive in the 2nd shift customer service representative ~ position, and why are they important?

To succeed as a 2Nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically expected. Patience, active listening, and the ability to remain calm under pressure help you stand out in this role. These qualities are crucial for providing excellent service and resolving customer issues efficiently during non-standard business hours.

More about 2Nd Shift Customer Service Representative jobs

What cities are hiring for 2Nd Shift Customer Service Representative ~ jobs?

Cities with the most 2Nd Shift Customer Service Representative ~ job openings:

What are the most commonly searched types of Customer Service Representative ~ jobs?

The most popular types of Customer Service Representative ~ jobs are:

What states have the most 2Nd Shift Customer Service Representative ~ jobs?

States with the most job openings for 2Nd Shift Customer Service Representative ~ jobs include:

What job categories do people searching 2Nd Shift Customer Service Representative ~ jobs look for?

The top searched job categories for 2Nd Shift Customer Service Representative ~ jobs are:

2Nd Shift Customer Service Representative jobs near you
Infographic showing various 2Nd Shift Customer Service Representative ~ job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Coordinator - 2nd Shift

TQL

Cincinnati, OH • On-site

$16.50/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

328th of 365 rated logistics

Job description

About the role:As a Second-Shift Customer Service Coordinator for TQL, you’ll be the critical link between our sales teams and transportation partners. In this fast-paced, entry-level role, you’ll ensure shipments stay on track by handling inbound and outbound calls and emails, tracking shipments, and resolving issues as they arise. Your work keeps freight moving and relationships strong. Customer service is the foundation of TQL’s success. In a business where speed, accuracy, and reliability matter most, our team sets the standard by delivering proactive communication, real-time problem-solving, and exceptional support. Every interaction is an opportunity to strengthen trust and reinforce TQL’s commitment to being the industry leader in service excellence.What’s in it for you:* Compensation starting at $16.50 per hour + $2.50 shift differential* Outstanding career growth potential* Comprehensive benefits package* Health, dental and vision coverage* 401(k) with company match* Perks including employee discounts, financial wellness planning, tuition reimbursement and more* Certified Great Place to Work with 900+ lifetime workplace award winsWho we’re looking for:* You have a passion for delivering excellent customer service* You enjoy solving problems* You maintain a calm, professional demeanor under pressure* You communicate clearly and work well within a team* You’re organized, with a high attention to detail* You have a strong work ethic with a history of reliability* You’re professionally driven, and career motivated* You are comfortable working in a fast-paced office environmentWhat you’ll be doing:* Manage a high volume of inbound and outbound phone calls and emails, ensuring shipments are on schedule* Help resolve shipping issues with a high sense of urgency and professionalism* Document and manage all tasks in our internal systems* Provide updates and communicate directly with the internal sales and support teamsWhere you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

What Total Quality Logistics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply