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How much do temp customer service representative ~ jobs pay per hour?

As of May 31, 2026, the average hourly pay for temp customer service representative ~ in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temp Customer Service Representative, and why are they important?

To thrive as a Temp Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and a positive attitude help you handle diverse customer interactions and resolve issues efficiently. These skills ensure customer satisfaction, efficient service, and smooth operations in a fast-paced, temporary work environment.

What are some common challenges faced by Temp Customer Service Representatives, and how can they be addressed?

Temp Customer Service Representatives often encounter challenges such as quickly adapting to new company systems, understanding a variety of products or services, and building rapport with customers in a short period. To overcome these, it’s helpful to proactively ask questions during training, take detailed notes, and leverage available resources or team members when unfamiliar situations arise. Maintaining a positive attitude and demonstrating flexibility can also help temp representatives integrate smoothly into the team while delivering excellent customer service.

What is a Temp Customer Service Representative?

A Temp Customer Service Representative is a customer service professional hired for a temporary period, often to help cover busy seasons, special projects, or employee absences. Their main responsibility is to assist customers by answering questions, resolving issues, and providing information about products or services. Temporary roles can last from a few weeks to several months, depending on the employer's needs. This position typically requires strong communication skills, basic computer proficiency, and the ability to quickly learn company procedures. Temp customer service representatives may work in person, over the phone, or via online chat and email.

What is the difference between Temp Customer Service Representative ~ vs Customer Service Associate?

AspectTemp Customer Service Representative ~Customer Service Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic communication skills
Work EnvironmentTemporary assignments in call centers, retail, or office settingsPermanent or long-term positions in retail, call centers, or service industries
Employer UsageUsed by staffing agencies for short-term coverageEmployed directly by companies or as permanent staff
Search/Comparison IntentOften compared for temporary vs permanent roles in customer serviceCompared for career stability and growth opportunities

The Temp Customer Service Representative ~ typically works on short-term assignments with minimal credentials, focusing on providing customer support in various settings. Customer Service Associates usually hold permanent roles with similar skills but offer more stability and potential for advancement. The main difference lies in employment type and duration, with temp roles being temporary and associate roles often permanent.

More about Temp Customer Service Representative jobs
What cities are hiring for Temp Customer Service Representative ~ jobs? Cities with the most Temp Customer Service Representative ~ job openings:
What are the most commonly searched types of Customer Service Representative ~ jobs? The most popular types of Customer Service Representative ~ jobs are:
What states have the most Temp Customer Service Representative ~ jobs? States with the most job openings for Temp Customer Service Representative ~ jobs include:
What job categories do people searching Temp Customer Service Representative ~ jobs look for? The top searched job categories for Temp Customer Service Representative ~ jobs are:
Temp Customer Service Representative jobs near you
Infographic showing various Temp Customer Service Representative ~ job openings in the United States as of May 2026, with employment types broken down into 11% Full Time, 46% Part Time, and 43% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Temp Customer Service Representative

Temp Customer Service Representative

OSI Systems

Hawthorne, CA

$24 - $25/hr

Other

Medical, Life, Retirement, PTO

Posted 6 days ago

Job description

Overview
OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. With more than 30 years of combined experience in the field of optoelectronics our OSI Optoelectronics (OSIO) division is a diversified manufacturer of standard and custom photodiodes and optical sensors for used in aerospace, defense, commercial and medical applications.
We are one of the largest global manufacturers of optoelectronic devices, delivering engineering design support and manufacturing capabilities that include products for use in the defense, aerospace, medical, and industrial markets, among others. We utilize our world-class manufacturing facilities in the U.S., India and Malaysia to continue to put forth excellent engineering solutions aligned with efficient manufacturing to meet high-volume production requirements.
OSI Optoelectronics is seeking a Customer Service Representative. This individual will interact with customers, Sales Managers, and other departments within the organization via phone and email, to handle a variety of pre-sales and/or post-sales functions. They will process orders, returns, and assists customers with any other needs related to existing or future orders. They will also work closely with the department supervisor on assigned tasks that affect the day-to-day department activities.
Responsibilities
  • Provide timely customer service to customers via phone and email in the designated territory for all assigned divisions; troubleshooting/ researching issues, and working with other departments (e.g., Manufacturing, Quality, Shipping/Receiving) and the Sales Manager as needed.
  • Responsible for running the monthly backlog report and working with other locations to obtain updates on backlog assigned by the supervisor. Communicate changes regarding shipment dates to other customer service personnel and assigned customers.
  • Process orders by entering customer POs into the ERP system, and providing customers with any information related to customer PO as needed, such as tracking, invoices, order confirmations, quotes, etc., for the assigned divisions.
  • Responsible for the complete RMA cycle for all assigned divisions.
  • Process credit card payments through the company credit card system in accordance with internal procedures; ensure required authorizations are obtained and payment records are accurately documented and routed for the group.
  • Process standard catalog quotes through our ERP system; confirm product configuration, availability/lead time, and commercial terms per guidelines, and route non-standard requests to Sales or Pricing as appropriate.
  • Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
  • Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
  • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
  • Duties may be modified or assigned at any time to meet the needs of the business.
Qualifications
  • High School Diploma or equivalent required.
  • 2+ years' experience in customer service required.
  • Excellent written and verbal communication skills are essential.
  • Must be a team player with a positive attitude and demeanor.
  • Must have ability to prioritize competing requests and meet deadlines in a fast-paced environment.
  • Must be highly organized with excellent attention to detail.
  • Excellent working knowledge of Outlook, Excel, Word, and PowerPoint is needed.
  • Must be professional with a customer-first mindset with sound judgement for when to escalate issues.
  • Must have ability to read, write, and communicate effectively in the business language (English).

Please review our benefits here: Life at OSI
Pay may range from $24.00 to $25.00 hourly
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veterans
Know Your Rights
Poster Link:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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