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2Nd Shift Customer Service Representative ~ Jobs in Raleigh, NC

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for, Saturday shift only. Do you want to be a part of a highly functioning office team that is dedicated to ...

Circle K

Customer Service Representative

Wake Forest, NC

$13.75 - $18.75/hr

Store 2723118: 919 Durham Rd, Wake Forest, North Carolina 27587 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Store 2706119: 3600 Lake Boone Trail, Raleigh, North Carolina 27607 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Store 2723781: 106 E Nc 54 Hwy, Durham, North Carolina 27713 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Circle K

Customer Service Representative

Cary, NC

$14.75 - $20.25/hr

Store 2720914: 1001 SE Cary Pkwy, Cary, North Carolina 27518 Shift Availability Evenings and Overnights Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Circle K Stores, Inc.

Customer Service Representative

Apex, NC · On-site

$14.75 - $20/hr

Store 2720846: 1800 Laura Duncan Rd, Apex, North Carolina 27523 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Store 2704270: 5009 Fayetteville Rd, Raleigh, North Carolina 27603 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

Circle K

Customer Service Representative

Garner, NC · On-site

$14.25 - $19.50/hr

Store 2723479: 1900 US 70 Hwy 70 Lh, Garner, North Carolina 27529 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

Circle K

Customer Service Representative

Carrboro, NC

$13.50 - $18.50/hr

Store 2720386: 501 Jones Ferry Rd, Carrboro, North Carolina 27510 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service ...

Circle K

Customer Service Representative

Cary, NC · On-site

$14.75 - $20.25/hr

Store 2723635: 4402 Ten Ten Rd, Cary, North Carolina 27511 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Circle K

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Store 2706329: 2400 Spring Forest, Raleigh, North Carolina 27609 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Circle K

Customer Service Representative

Morrisville, NC · On-site

$15 - $20.25/hr

Store 2723886: 3610 Davis Dr, Morrisville, North Carolina 27560 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

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All Jobs2Nd Shift Customer Service Representative ~ Jobs2Nd Shift Customer Service Representative ~ Jobs in Raleigh, NC

2Nd Shift Customer Service Representative information

See Raleigh, NC salary details

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How much do 2nd shift customer service representative ~ jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for 2nd shift customer service representative ~ in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a 2nd Shift Customer Service Representative job?

A 2nd Shift Customer Service Representative assists customers during evening or late-night hours, typically outside regular business hours. Their responsibilities include answering inquiries, resolving complaints, processing orders, and providing support via phone, email, or chat. They must have strong communication skills, patience, and problem-solving abilities. This role is common in industries like retail, healthcare, and call centers that require extended customer service coverage. Working this shift may offer shift differentials or other incentives.

What are the typical responsibilities and challenges for a 2Nd Shift Customer Service Representative?

As a 2Nd Shift Customer Service Representative, your primary responsibilities include answering customer inquiries, resolving issues, processing orders, and documenting interactions, often during evenings or weekends when support demand remains high. You may face challenges such as handling a higher volume of urgent requests, working with limited supervisory support, or communicating with customers who need after-hours assistance. However, this shift often provides the opportunity to develop stronger independence and problem-solving skills. You'll usually be part of a collaborative team that relies on clear communication and adaptability to deliver consistent service across all hours. Many companies also offer advancement opportunities based on performance and reliability in these essential off-peak roles.

What are the key skills and qualifications needed to thrive in the 2Nd Shift Customer Service Representative ~ position, and why are they important?

To succeed as a 2Nd Shift Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically expected. Patience, active listening, and the ability to remain calm under pressure help you stand out in this role. These qualities are crucial for providing excellent service and resolving customer issues efficiently during non-standard business hours.

What are the most commonly searched types of Customer Service Representative ~ jobs in Raleigh, NC? The most popular types of Customer Service Representative ~ jobs in Raleigh, NC are:
What are popular job titles related to 2Nd Shift Customer Service Representative ~ jobs in Raleigh, NC? For 2Nd Shift Customer Service Representative ~ jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching 2Nd Shift Customer Service Representative ~ jobs in Raleigh, NC look for? The top searched job categories for 2Nd Shift Customer Service Representative ~ jobs in Raleigh, NC are:
2Nd Shift Customer Service Representative jobs near you
Infographic showing various 2Nd Shift Customer Service Representative ~ job openings in Raleigh, NC as of July 2026, with employment types broken down into 60% Full Time, 15% Part Time, 5% Contract, and 20% Nights. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.
Customer Service Rep (CSR)

Customer Service Rep (CSR)

CMC Electric

Clayton, NC • On-site

$15 - $17/hr

Full-time

Posted 28 days ago

Job description

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for, Saturday shift only. Do you want to be a part of a highly functioning office team that is dedicated to creating a positive and supportive work environment? Would you enjoy answering phones and providing great customer service to customers in our diverse community? If so, this may be the position for you!

We gladly offer our call center Reps a competitive wage of $15-$17 per hour, which is based on skills and experience. This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays.

ABOUT CMC ELECTRIC, LLC

We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.

We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and a positive work culture.


A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

Our Customer Service Reps arrive each day determined to provide superb customer care to our clients and help keep our call center running smoothly. Your primary responsibilities are to answer phones and respond to online requests and inquiries for our robust customer base.

Your positive and up-beat disposition comes through in all your interactions and our clients enjoy interacting with us as a result of your intentional personal care! Your excellent communication skills and attention to detail ensure that their needs are met. You are never bored as there is always a variety of people and conversations to work out your service muscles! You love that you get to interact with people every day and enjoy keeping busy!


QUALIFICATIONS

  • Relevant customer care experience
  • Experience using a phone to interact with customers
  • Proficient computer skills

Are you a people person? Do you have excellent communication and interpersonal skills? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you comfortable working in a call center where your core purpose is to provide the best there is in customer relations? Are you service-oriented, patient, and able to empathize with others? Are you organized and able to prioritize tasks effectively? Are you detail-oriented? If so, then you might just be perfect for this Customer Service Rep (CSR) position! Please fill out our 3-minute, mobile-friendly application so that we can review your information. We can't wait to connect with you soon!

Location: 27520


Job Posted by ApplicantPro