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Remote Dell Customer Support Jobs in Raleigh, NC

Guidebook

Customer Support Representative

Raleigh, NC · Remote

$50K - $55K/yr

A great Customer Support Representative is a true product expert who enjoys sharing their knowledge ... Skilled at collaborating with a remote team working across multiple time zones * Experience with ...

Guidebook

Customer Support Representative

Raleigh, NC · On-site +1

$50K - $55K/yr

A great Customer Support Representative is a true product expert who enjoys sharing their knowledge ... Skilled at collaborating with a remote team working across multiple time zones * Experience with ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Flexible PTO and remote-first work environment * Professional development and leadership training

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

Role Overview As a Customer Support Team Lead, you will manage the day-to-day operations of our ... Flexible PTO and remote-first work environment * Professional development and leadership training

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Call and communicate with customers about support requests and enhancements * Ensure a fast time to ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Call and communicate with customers about support requests and enhancements * Ensure a fast time to ...

Sageworks

Support Analyst

Raleigh, NC · On-site +1

This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do ... Call and communicate with customers about supportrequests and enhancements * Ensure a fast time to ...

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All JobsDell Customer Support JobsRemote Dell Customer Support JobsRemote Dell Customer Support Jobs in Raleigh, NC

Remote Dell Customer Support information

See Raleigh, NC salary details

$12

$22

$44

How much do remote dell customer support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote dell customer support in Raleigh, NC is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.00 per hour, depending on experience, location, and employer.

What is Remote Dell Customer Support?

Remote Dell Customer Support refers to a service where support agents assist Dell customers with their technical issues, product inquiries, and troubleshooting needs from a remote location, typically online or over the phone. These support professionals help customers resolve problems related to Dell computers, laptops, peripherals, and software without the need for in-person visits. This role may involve diagnosing technical issues, guiding users through setup and repairs, and providing product information. Remote support is designed to offer quick and convenient assistance to customers, ensuring their devices function smoothly.

What are the key skills and qualifications needed to thrive as a Remote Dell Customer Support representative?

To thrive as a Remote Dell Customer Support Representative, you need strong troubleshooting abilities, product knowledge of Dell devices, and typically a high school diploma or equivalent. Familiarity with CRM systems, ticketing software, and basic remote desktop tools is essential for assisting customers efficiently. Excellent communication, patience, and problem-solving skills help you deliver effective and empathetic customer service. These skills ensure quick resolution of technical issues and high customer satisfaction in a remote support environment.

What are some common challenges faced by Remote Dell Customer Support representatives, and how can they be addressed?

Remote Dell Customer Support representatives often encounter challenges such as troubleshooting complex technical issues without direct physical access to devices and managing communication across multiple channels (phone, chat, email). Staying updated with Dell's latest products and support protocols is essential. To address these challenges, representatives benefit from ongoing training, clear documentation, and strong collaboration with technical escalation teams. Utilizing Dell’s remote diagnostic tools and maintaining effective communication with both customers and internal teams can greatly enhance problem resolution and customer satisfaction.

What is the difference between Remote Dell Customer Support vs Remote Technical Support Specialist?

AspectRemote Dell Customer SupportRemote Technical Support Specialist
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentHome office, call center softwareHome office, diagnostic tools
Employer & IndustryDell, technology and hardware supportVarious tech companies, hardware/software support
Search & Comparison IntentCustomer service roles, support jobsTechnical troubleshooting, IT support roles

Remote Dell Customer Support primarily focuses on assisting customers with Dell products through customer service skills, while Remote Technical Support Specialists handle more technical troubleshooting and diagnostics. Both roles often require technical knowledge, but the Technical Support role demands more specialized certifications. They share similar work environments and are commonly searched for by those seeking remote support jobs in the tech industry.

What are popular job titles related to Remote Dell Customer Support jobs in Raleigh, NC?

For Remote Dell Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Dell Customer Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Dell Customer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Dell Customer Support jobs?

Cities near Raleigh, NC with the most Remote Dell Customer Support job openings:

Remote Dell Customer Support jobs near you
Infographic showing various Remote Dell Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,363 per year, or $22.8 per hour.

Remote Customer Support - Travel Industry

Dreams Travel CR

Raleigh, NC • Remote

Full-time

Posted 29 days ago

Job description

We are looking for motivated individuals who are passionate about travel to join our growing team as Travel Experience Specialists in a remote work environment.

In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.

As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. This is an excellent opportunity to develop skills within the travel industry, collaborate with international travel suppliers, and build a flexible career while supporting travelers at every stage of their journey.

Key Responsibilities:

  • Communicate with clients
    through various platforms
  • Assist with travel
    confirmations
  • Provide accurate and helpful
    information
  • Follow up with clients prior
    to travel

Requirements:

  • Strong attention to detail
  • Good organizational skills
  • Customer service experience
    preferred
  • Interest in the travel
    industry

Benefits:

  • Work from home
  • Flexible schedule
  • Ongoing training
  • Growth potential

Apply