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Remote Dell Customer Support Jobs in Raleigh, NC

InsuraTec

Sales Representative (Remote)

Wendell, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

City of Durham, NC

Customer Engagement Agent

Durham, NC · On-site +1

$52K - $69K/yr

Temporary with benefits (More than 1000 hours) Remote Employment: Flexible/Hybrid Job Number: 26 ... support experience. * Positions assigned to the Technology Solutions Help Desk require a Dell ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Provide excellent customer service with a positive and professional attitude. * Troubleshoot and ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Provide excellent customer service with a positive and professional attitude. * Troubleshoot and ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

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Showing results 41-60

All JobsDell Customer Support JobsRemote Dell Customer Support JobsRemote Dell Customer Support Jobs in Raleigh, NC

Remote Dell Customer Support information

See Raleigh, NC salary details

$12

$22

$44

How much do remote dell customer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote dell customer support in Raleigh, NC is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Dell Customer Support representative?

To thrive as a Remote Dell Customer Support Representative, you need strong troubleshooting abilities, product knowledge of Dell devices, and typically a high school diploma or equivalent. Familiarity with CRM systems, ticketing software, and basic remote desktop tools is essential for assisting customers efficiently. Excellent communication, patience, and problem-solving skills help you deliver effective and empathetic customer service. These skills ensure quick resolution of technical issues and high customer satisfaction in a remote support environment.

What is Remote Dell Customer Support?

Remote Dell Customer Support refers to a service where support agents assist Dell customers with their technical issues, product inquiries, and troubleshooting needs from a remote location, typically online or over the phone. These support professionals help customers resolve problems related to Dell computers, laptops, peripherals, and software without the need for in-person visits. This role may involve diagnosing technical issues, guiding users through setup and repairs, and providing product information. Remote support is designed to offer quick and convenient assistance to customers, ensuring their devices function smoothly.

What are some common challenges faced by Remote Dell Customer Support representatives, and how can they be addressed?

Remote Dell Customer Support representatives often encounter challenges such as troubleshooting complex technical issues without direct physical access to devices and managing communication across multiple channels (phone, chat, email). Staying updated with Dell's latest products and support protocols is essential. To address these challenges, representatives benefit from ongoing training, clear documentation, and strong collaboration with technical escalation teams. Utilizing Dell’s remote diagnostic tools and maintaining effective communication with both customers and internal teams can greatly enhance problem resolution and customer satisfaction.

What is the difference between Remote Dell Customer Support vs Remote Technical Support Specialist?

AspectRemote Dell Customer SupportRemote Technical Support Specialist
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentHome office, call center softwareHome office, diagnostic tools
Employer & IndustryDell, technology and hardware supportVarious tech companies, hardware/software support
Search & Comparison IntentCustomer service roles, support jobsTechnical troubleshooting, IT support roles

Remote Dell Customer Support primarily focuses on assisting customers with Dell products through customer service skills, while Remote Technical Support Specialists handle more technical troubleshooting and diagnostics. Both roles often require technical knowledge, but the Technical Support role demands more specialized certifications. They share similar work environments and are commonly searched for by those seeking remote support jobs in the tech industry.

What cities near Raleigh, NC are hiring for Remote Dell Customer Support jobs? Cities near Raleigh, NC with the most Remote Dell Customer Support job openings:
Remote Dell Customer Support jobs near you
Infographic showing various Remote Dell Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,363 per year, or $22.8 per hour.

Sales Representative (Remote)

InsuraTec

Chapel Hill, NC • Remote

Full-time

Re-posted 23 days ago

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply