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Customer Support Remote Overnight Jobs in Raleigh, NC

DataAnnotation

Customer Support Specialist

Raleigh, NC · Remote

$20/hr

We are looking for a Customer Support Specialist to join our team to train AI models. You will ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Contact HirexHire for more client information THE ROLE Our client is seeking a Customer Support ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Customer Support Remote Overnight information

See Raleigh, NC salary details

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How much do customer support remote overnight jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer support remote overnight in Raleigh, NC is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Remote Overnight, and why are they important?

To thrive as a Customer Support Remote Overnight agent, you need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic troubleshooting tools is typically required. Patience, emotional resilience, and the ability to work independently are standout soft skills for this role. These competencies ensure efficient resolution of customer issues and maintain high service standards during off-peak hours when support resources may be limited.

What are some common challenges faced by remote overnight customer support representatives, and how can they be managed?

Working as a remote overnight customer support representative often involves managing fatigue, maintaining motivation during quieter hours, and handling issues independently when fewer colleagues or supervisors are available. To succeed, it's important to establish a consistent sleep schedule, create a dedicated and distraction-free workspace, and proactively communicate with your team during handovers or via collaboration tools. Many companies also provide resources and training to help employees manage these challenges, so don't hesitate to take advantage of these supports.

What does a Customer Support Remote Overnight job entail?

A Customer Support Remote Overnight job involves assisting customers with their inquiries, issues, or concerns outside of regular business hours, typically during the night. These roles are usually performed from home, using online communication tools like chat, email, or phone calls to provide support. Typical responsibilities include troubleshooting problems, processing orders or returns, and ensuring customer satisfaction while adhering to company policies. Working overnight often requires strong self-motivation and the ability to handle issues independently. This position is ideal for those who prefer or require a non-traditional work schedule.

What is the difference between Customer Support Remote Overnight vs Customer Service Representative?

AspectCustomer Support Remote OvernightCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningRegular daytime hours, standard business hours
Work EnvironmentRemote, home-based with night shift schedulingRemote or on-site, usually daytime shifts
Required SkillsCustomer support skills, night shift adaptability, basic technical knowledgeCustomer interaction skills, communication, problem-solving
CertificationsOften no specific certifications required, but customer support experience helpsSimilar, often no formal certifications needed

Customer Support Remote Overnight roles focus on providing support during night hours, often requiring night shift adaptability. Customer Service Representatives typically work during regular hours, handling customer inquiries during the day. Both roles involve customer interaction but differ mainly in scheduling and shift timing.

What are popular job titles related to Customer Support Remote Overnight jobs in Raleigh, NC? For Customer Support Remote Overnight jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Support Remote Overnight jobs in Raleigh, NC look for? The top searched job categories for Customer Support Remote Overnight jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Support Remote Overnight jobs? Cities near Raleigh, NC with the most Customer Support Remote Overnight job openings:
Customer Support Remote Overnight jobs near you
Customer Support Specialist

Customer Support Specialist

DataAnnotation

Raleigh, NC • Remote

$20/hr

Full-time, Part-time, Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Get AI-powered advice on this job and more exclusive features. We are looking for a Customer Support Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.

In this role you will need to hold an expert level of expertise in writing, editing, and language use. Other related fields include, but are not limited to: applied skills in research and fact-checking. Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $20+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities Give AI chatbots tasks and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications Fluency in English (native or bilingual level) Detail-oriented Excellent command of grammar, style, and brand voice A current, in progress, or completed Bachelor's degree is preferred but not required Notes Payment is made via PayPal.

We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role.

This is an independent contract position. #J-18808-Ljbffr

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