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Remote To 20 Hr Customer Service Jobs in Raleigh, NC

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements * CPU: Intel i5 ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements * CPU: Intel i5 ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements * CPU: Intel i5 ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We ... From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Get 2 Travel Llc

Be Seen First

Remote Customer Service Agents

Knightdale, NC · Remote

$10 - $14/hr

Looking for experienced travel agents and reliable customer service agents that can work from home ... Bilingual a plus Company Description Servicing Travel Industry and providing remote call center for ...

Get 2 Travel Llc

Be Seen First

Remote Customer Service Agents

Knightdale, NC · Remote

$10 - $14/hr

Looking for experienced travel agents and reliable customer service agents that can work from home ... Bilingual a plus Company Description Servicing Travel Industry and providing remote call center for ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We ... From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've ...

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All JobsRemote To 20 Hr Customer Service JobsRemote To 20 Hr Customer Service Jobs in Raleigh, NC

Remote To 20 Hr Customer Service information

See Raleigh, NC salary details

$11

$19

$28

How much do remote to 20 hr customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote to 20 hr customer service in Raleigh, NC is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative working up to 20 hours per week, and why are they important?

To excel as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) software, help desk platforms, and online communication tools is typically required. Exceptional patience, active listening, and time management skills help you stand out in this role. These competencies are critical for effectively resolving customer issues, maintaining satisfaction, and performing efficiently in a remote work environment.

What are some common challenges faced by remote customer service representatives working part-time, and how can they be overcome?

Remote, part-time customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively across varying shifts, and staying motivated while working independently. To overcome these challenges, it's important to establish a dedicated workspace, use digital tools to stay organized, and participate actively in virtual team meetings or chats. Regularly checking in with your supervisor and seeking feedback can also help you stay connected and improve your performance.

What are 'Remote To 20 Hr Customer Service' jobs?

'Remote To 20 Hr Customer Service' jobs refer to customer service positions that are performed remotely (from home or another location outside of a traditional office) and typically offer up to 20 hours of work per week. These roles often involve assisting customers via phone, email, or chat, addressing questions, troubleshooting issues, and providing information about products or services. They are ideal for individuals seeking part-time, flexible work arrangements, such as students, caregivers, or those needing supplementary income. Employers usually require good communication skills, basic computer proficiency, and a reliable internet connection for these roles.

What is the difference between Remote To 20 Hr Customer Service vs Remote To 20 Hr Call Center Representative?

AspectRemote To 20 Hr Customer ServiceRemote To 20 Hr Call Center Representative
CredentialsBasic customer service skills, sometimes a high school diplomaSimilar credentials, often requiring basic communication skills
Work EnvironmentHome-based, flexible hours, independent setupHome-based or call center environment, structured shifts
Industry UsageCustomer service across various industries like retail, tech, healthcarePrimarily in telecommunications, tech support, or sales sectors

Both roles involve remote customer interaction with similar credential requirements. The main difference lies in the typical industry and work environment structure, with call center representatives often working in more structured settings within specific sectors.

What are the most commonly searched types of To 20 Hr Customer Service jobs in Raleigh, NC? The most popular types of To 20 Hr Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Remote To 20 Hr Customer Service jobs in Raleigh, NC? For Remote To 20 Hr Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote To 20 Hr Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote To 20 Hr Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote To 20 Hr Customer Service jobs? Cities near Raleigh, NC with the most Remote To 20 Hr Customer Service job openings:
Remote To 20 Hr Customer Service jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Chapel Hill, NC • Remote

$20/hr

Contractor

Posted 11 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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