ZipRecruiter

Log In

2

Customer Support Remote Overnight Jobs in Raleigh, NC

InsuraTec

Sales Representative (Remote)

Carrboro, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Durham, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Raleigh, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Apex, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Garner, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Cary, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Clayton, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Wendell, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsCustomer Support Remote Overnight JobsCustomer Support Remote Overnight Jobs in Raleigh, NC

Customer Support Remote Overnight information

See Raleigh, NC salary details

$11

$18

$27

How much do customer support remote overnight jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support remote overnight in Raleigh, NC is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.34 per hour, depending on experience, location, and employer.

What does a customer support remote overnight do?

A Customer Support Remote Overnight job involves assisting customers with their inquiries, issues, or concerns outside of regular business hours, typically during the night. These roles are usually performed from home, using online communication tools like chat, email, or phone calls to provide support. Typical responsibilities include troubleshooting problems, processing orders or returns, and ensuring customer satisfaction while adhering to company policies. Working overnight often requires strong self-motivation and the ability to handle issues independently. This position is ideal for those who prefer or require a non-traditional work schedule.

What are some common challenges faced by remote overnight customer support representatives, and how can they be managed?

Working as a remote overnight customer support representative often involves managing fatigue, maintaining motivation during quieter hours, and handling issues independently when fewer colleagues or supervisors are available. To succeed, it's important to establish a consistent sleep schedule, create a dedicated and distraction-free workspace, and proactively communicate with your team during handovers or via collaboration tools. Many companies also provide resources and training to help employees manage these challenges, so don't hesitate to take advantage of these supports.

What are the key skills and qualifications needed to thrive as a customer support remote overnight, and why are they important?

To thrive as a Customer Support Remote Overnight agent, you need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic troubleshooting tools is typically required. Patience, emotional resilience, and the ability to work independently are standout soft skills for this role. These competencies ensure efficient resolution of customer issues and maintain high service standards during off-peak hours when support resources may be limited.

What is the difference between Customer Support Remote Overnight vs Customer Service Representative?

AspectCustomer Support Remote OvernightCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningRegular daytime hours, standard business hours
Work EnvironmentRemote, home-based with night shift schedulingRemote or on-site, usually daytime shifts
Required SkillsCustomer support skills, night shift adaptability, basic technical knowledgeCustomer interaction skills, communication, problem-solving
CertificationsOften no specific certifications required, but customer support experience helpsSimilar, often no formal certifications needed

Customer Support Remote Overnight roles focus on providing support during night hours, often requiring night shift adaptability. Customer Service Representatives typically work during regular hours, handling customer inquiries during the day. Both roles involve customer interaction but differ mainly in scheduling and shift timing.

What are popular job titles related to Customer Support Remote Overnight jobs in Raleigh, NC?

For Customer Support Remote Overnight jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Support Remote Overnight jobs in Raleigh, NC look for?

The top searched job categories for Customer Support Remote Overnight jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Support Remote Overnight jobs?

Cities near Raleigh, NC with the most Customer Support Remote Overnight job openings:

Customer Support Remote Overnight jobs near you
Infographic showing various Customer Support Remote Overnight job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,811 per year, or $18.7 per hour.

Booking Agent / Travel (Remote, Flexible Schedule)

HB Travels

Durham, NC • Remote

Full-time

Posted 15 days ago

Job description

We are currently seeking reliable and customer-focused individuals to join our team as Booking Agents in the travel industry. In this remote role, you will assist clients with planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages.

This opportunity is well-suited for individuals who enjoy working with people, have strong attention to detail, and are looking for a flexible work environment.

Key Responsibilities

  • Assist clients with booking travel arrangements such as hotels, flights, cruises, and vacation packages
  • Provide timely and professional customer support throughout the booking process
  • Research travel options and present suitable recommendations based on client preferences
  • Maintain accurate records of bookings and client communications
  • Stay up to date with supplier offerings, policies, and travel updates
  • Communicate with vendors to confirm reservations and resolve any issues

Qualifications

  • Must be 18 years or older
  • Strong communication and organizational skills
  • Customer service experience preferred, but not required
  • Basic computer proficiency and ability to navigate online systems
  • Ability to work independently and manage time effectively
  • Reliable internet connection and access to a computer or smartphone

Compensation amp; Benefits

  • Flexible schedule
  • Remote work environment
  • Access to training and professional development resources
  • Supportive team environment

Training amp; Support

  • Initial onboarding and training provided
  • Ongoing access to resources and team support
  • Guidance on booking systems and industry tools

Apply