ZipRecruiter

Log In

2

Customer Support Remote Overnight Jobs in Raleigh, NC

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide excellent customer service with a positive and professional attitude. * Troubleshoot and ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide excellent customer service with a positive and professional attitude. * Troubleshoot and ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

3E

Director, Customer Implementations

Raleigh, NC · Remote

$150K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with enterprise customers and global experts to advance environmental safety and solve ... This position supports remote work in EST, and candidates should be based near one of our U.S. East ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Raleigh, NC · Remote

$35K - $55K/yr

  • Dental

  • Vision

  • Life

  • PTO

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... Support student and tutor retention through exceptional service delivery.Collaborate with team ...

BridgePoint Works

Customer Service Representative

Raleigh, NC · Remote

$21 - $29/hr

  • Medical

  • Dental

  • Vision

  • PTO

... and use CRM and support tools. * Self-motivated and able to work effectively in a remote ... environment . Nice-to-Haves: * Experience in engineering, construction, or infrastructure-related ...

CRC

Customer Service Specialist

Raleigh, NC · On-site +1

$17/hr

Remote About the Role We are seeking a Customer Service Specialist who is passionate about ... Experience in customer service, call center, or administrative support * Background in background ...

previous page

Showing results 41-60

All JobsCustomer Support JobsCustomer Support Remote Overnight JobsCustomer Support Remote Overnight Jobs in Raleigh, NC

Customer Support Remote Overnight information

See Raleigh, NC salary details

$11

$18

$27

How much do customer support remote overnight jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer support remote overnight in Raleigh, NC is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Remote Overnight vs Customer Service Representative?

AspectCustomer Support Remote OvernightCustomer Service Representative
Work HoursOvernight shifts, typically late evening to early morningRegular daytime hours, standard business hours
Work EnvironmentRemote, home-based with night shift schedulingRemote or on-site, usually daytime shifts
Required SkillsCustomer support skills, night shift adaptability, basic technical knowledgeCustomer interaction skills, communication, problem-solving
CertificationsOften no specific certifications required, but customer support experience helpsSimilar, often no formal certifications needed

Customer Support Remote Overnight roles focus on providing support during night hours, often requiring night shift adaptability. Customer Service Representatives typically work during regular hours, handling customer inquiries during the day. Both roles involve customer interaction but differ mainly in scheduling and shift timing.

What are the key skills and qualifications needed to thrive as a customer support remote overnight, and why are they important?

To thrive as a Customer Support Remote Overnight agent, you need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic troubleshooting tools is typically required. Patience, emotional resilience, and the ability to work independently are standout soft skills for this role. These competencies ensure efficient resolution of customer issues and maintain high service standards during off-peak hours when support resources may be limited.

What does a customer support remote overnight do?

A Customer Support Remote Overnight job involves assisting customers with their inquiries, issues, or concerns outside of regular business hours, typically during the night. These roles are usually performed from home, using online communication tools like chat, email, or phone calls to provide support. Typical responsibilities include troubleshooting problems, processing orders or returns, and ensuring customer satisfaction while adhering to company policies. Working overnight often requires strong self-motivation and the ability to handle issues independently. This position is ideal for those who prefer or require a non-traditional work schedule.

What are some common challenges faced by remote overnight customer support representatives, and how can they be managed?

Working as a remote overnight customer support representative often involves managing fatigue, maintaining motivation during quieter hours, and handling issues independently when fewer colleagues or supervisors are available. To succeed, it's important to establish a consistent sleep schedule, create a dedicated and distraction-free workspace, and proactively communicate with your team during handovers or via collaboration tools. Many companies also provide resources and training to help employees manage these challenges, so don't hesitate to take advantage of these supports.

What are popular job titles related to Customer Support Remote Overnight jobs in Raleigh, NC?

For Customer Support Remote Overnight jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Support Remote Overnight jobs in Raleigh, NC look for?

The top searched job categories for Customer Support Remote Overnight jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Support Remote Overnight jobs?

Cities near Raleigh, NC with the most Customer Support Remote Overnight job openings:

Customer Support Remote Overnight jobs near you
Infographic showing various Customer Support Remote Overnight job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,811 per year, or $18.7 per hour.

Online Client Representative

Globe Life American Income Division

Durham, NC • On-site, Remote

$14.50 - $19.75/hr

Full-time

Medical, Life

Posted 6 days ago

Job description

Remote Client Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Build Your Future with AO
100% Remote | Flexible Schedule | Leadership Development
Are you looking for more than just a job? Do you want a career where you can grow professionally, work remotely, and make a meaningful impact?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing leadership skills within a supportive, mentorship-driven organization.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO is committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based advancement.
Our fully remote work environment promotes collaboration, continuous learning, and career growth without the limitations of a traditional office.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
  • Support working families by helping them understand available financial protection benefits
Professional Development
  • Participate in structured virtual training and coaching
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with team members in a fully remote environment
  • Continue growing through mentorship and leadership development programs
What We Offer
100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
Leadership Development
  • Comprehensive onboarding and training
  • Executive-level mentorship
  • Weekly coaching and professional development
  • Leadership training programs
  • Promotion from within
Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership recognition opportunities
  • Career advancement based on performance
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong organizational and time-management skills
  • Ability to work independently while collaborating remotely
  • Professionalism and integrity
  • Adaptability and a growth-oriented mindset
  • Commitment to delivering exceptional client service
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a remote career where flexibility, mentorship, and professional growth come together, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Grow with Purpose. Lead with Confidence. 🚀

Apply