ZipRecruiter

Log In

1

Weekend Chat Support Jobs in Raleigh, NC (NOW HIRING)

CustomerHD

Customer Support Specialist

Raleigh, NC · On-site

$17.50 - $23.50/hr

This role involves handling customer inquiries and resolving issues through phone, chat, and email support. The ideal candidate has a passion for delivering exceptional service and thrives in a fast ...

CustomerHD

US-Customer Support Specialist

Raleigh, NC · On-site +1

This role involves handling customer inquiries and resolving issues through phone, chat, and email support. The ideal candidate has a passion for delivering exceptional service and thrives in a fast ...

Exclusive Jets

Flight Support Specialist

Raleigh, NC · On-site

Job Summary The Flight Support Specialist role at flyExclusive involves comprehensive coordination ... Updating the Dispatch pass down chat with information to pass down to the dispatchers. * Perform ...

FlyExclusive

Flight Support Specialist

Raleigh, NC · On-site

Job SummaryThe Flight Support Specialist role at flyExclusive involves comprehensive coordination ... Updating the Dispatch pass down chat with information to pass down to the dispatchers.Perform other ...

New

Aleron

Customer Services Support Operator

Cary, NC · On-site

$19.57 - $21.42/hr

Customer Services Support Operator Location: Cary, NC Employment Type: Contract (12 months ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Actalent

REVER-pharmacy Technician

Cary, NC · On-site

$22.50/hr

... as chat and email. The environment emphasizes employee engagement, collaboration, and high-quality support for patients with rare diseases, with the potential for the role to transition into a ...

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...

PlayMetrics

Customer Support Specialist

Morrisville, NC · Hybrid

$16.75 - $22.75/hr

... weekends as needed, resulting in a flexible schedule the weeks in which weekend work is required. Responsibilities: * Serve as primary contact for all general support questions * Communicate with ...

NEOGOV

Support Specialist

Zebulon, NC · On-site

This role involves first-level support, user training, audit assistance, and maintaining operational documentation. Responsibilities : • Serve as the first point of contact for internal IT support ...

next page

Showing results 1-20

All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Raleigh, NC

Weekend Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do weekend chat support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for weekend chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Raleigh, NC?

The most popular types of Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Weekend Chat Support jobs in Raleigh, NC?

For Weekend Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Weekend Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Weekend Chat Support jobs?

Cities near Raleigh, NC with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Raleigh, NC as of September 2026, with employment types broken down into 25% Full Time, 25% Part Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Customer Support Specialist

Durham, NC • On-site

Strawbridge Studios
Photography Services • 501 - 1,000 employees
Learn more about Strawbridge Studiosexternal

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Strawbridge Studios rating

4.5

Company rating: 4.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Customer Support Specialist

Location: Strawbridge Studios Inc
Compensation: $45,000 Annual Salary (paid biweekly)
Additional Perks: 401K and Profit Sharing + Optional Health, Dental, and Vision Plans
Time Off: 4 Weeks PTO

Who we are: 

Strawbridge Studios is a family-operated school photography company with a rich history within the portrait industry. Started in 1923, Strawbridge Studios has grown from a local portrait studio to an interstate photography operation, currently servicing 28 states and Washington, D.C. That is right! With over 100 years in the business, we are still growing as a company! The Strawbridge’s believe it has always been the people who have made this company successful.  Which is why we need you!   

We are seeking a dedicated Customer Support team, comprised of people who are passionate about serving our customers. Someone who is highly professional and enthusiastic about providing quality service to each of our customers. We stand strong on our Three Rules: Do your best, Do what is right, Treat others the way you want to be treated. If this is you, we would love to have you be a part of our Strawbridge family.  

What we do: 

At Strawbridge Studios, we photograph sports and school pictures all over the country. Each photograph of sports and school pictures is produced and shipped back to schools and homes every day from within our Durham, NC, facility.  To learn more about who we are, please visit https://www.strawbridge.net/about-us/

Our Vision:

Through our vision, we understand the importance of capturing the students’ memories, frozen in time. For this reason, we are committed and passionate about providing the highest quality of service to each customer. We are dedicated to effectively listening to our customers, resolving issues promptly, and providing customer satisfaction. We will professionally conduct ourselves by having integrity, accountability, and being passionate about the work we do each day. We are committed to always striving towards excellence.

 Customer Support Specialist Key Role and Responsibilities:

  • Answer inbound calls with some outbound calls.
  • Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system.
  • Research and resolve customer issues.
  • De-escalate customer complaints while maintaining a professional manner.

Customer Support Specialist Qualifications and Requirements: 

  • Must be able to work a scheduled shift: Monday through Friday 8AM – 5PM.
  • Must maintain a good attendance record. 
  • High school diploma or equivalent.
  • Self-starter with the ability to work within a fast-paced team environment.
  • Proficient typing and computer skills.
  • Knowledge of Microsoft Office or Google Suite.
  • Excellent verbal and written communication skills.
  • Detail-oriented with the ability to effectively organize and prioritize multiple tasks.
  • Accomplish established metric goals through phone, email, and live chat systems.
  • Must conduct themselves professionally and respectfully. 

Preferred but not required:

  • Some knowledge of the portrait industry.
  • Previous experience working within a Call Center environment.
  • Knowledge of Zendesk and Live Chat software.
  • Bilingual: Spanish/English speaking. 

Compensation: 

  • $45,000 Salary, which will be paid out biweekly 
  • 4 Weeks Paid Time OFF -(2 of these weeks will be for building closures during the Christmas Holiday and the July 4th Holiday, as our facilities shut down for IT Maintenance.) 
  • Optional Health, Dental, and Vision plans are available 
  • 401K eligibility after one year of employment.

What Strawbridge Studios employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply