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Overnight Chat Support Jobs in Raleigh, NC (NOW HIRING)

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Overnight Chat Support information

See Raleigh, NC salary details

$14

$25

$43

How much do overnight chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight chat support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the typical work schedules and expectations for overnight chat support?

Overnight Chat Support roles generally require working late evening, overnight, or early morning shifts, often including weekends and holidays, depending on the employer's customer service hours. During these shifts, you'll primarily handle customer inquiries via live chat, resolve technical or account issues, and document interactions in support systems. While you may work independently, you'll also collaborate with other team members or escalate complex issues as needed. Employers value strong self-management and reliability, as overnight staff ensure customers receive timely assistance outside of regular business hours.

What are the key skills and qualifications needed to thrive in the overnight chat support position?

To excel as an Overnight Chat Support, you need strong written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer support ticketing systems, live chat platforms, and basic troubleshooting tools is often required. Exceptional patience, a calm demeanor, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for providing timely, effective customer service during off-peak hours when support resources may be limited.

How do you become an overnight chat support?

To become an overnight chat support agent, you typically need strong communication skills, basic computer proficiency, and the ability to work flexible hours, including overnight shifts. Many employers require prior customer service experience and familiarity with chat or messaging platforms. Applying through job boards and highlighting relevant skills can help secure such roles.

What is an overnight chat support?

An Overnight Chat Support job involves assisting customers through online chat during late-night hours. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing information about products or services. This role requires strong typing skills, problem-solving abilities, and the ability to multitask efficiently. Since it takes place overnight, it often suits individuals who prefer working late hours or have flexible schedules.

What are the most commonly searched types of Chat Support jobs in Raleigh, NC? The most popular types of Chat Support jobs in Raleigh, NC are:
What job categories do people searching Overnight Chat Support jobs in Raleigh, NC look for? The top searched job categories for Overnight Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Overnight Chat Support jobs? Cities near Raleigh, NC with the most Overnight Chat Support job openings:
Overnight Chat Support jobs near you
Infographic showing various Overnight Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 49% Full Time, and 51% Part Time. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Business Teacher - NC Connections

Connections Academy

Durham, NC • On-site, Remote

Full-time

Posted 3 days ago

New

Job description

School Summary
North Carolina Connections Academy is a public remote charter academy serving students across the state. The school delivers a personalized learning experience through the Connections Academy model, emphasizing strong family partnerships, academic rigor, and equitable access to student support services. The virtual environment allows students to learn flexibly while receiving the guidance and support needed to succeed academically and personally.
Position Summary
Working from their home or from our Durham office, North Carolina licensed and certified teachers will support and motivate students through high-quality virtual instruction using Pearson Online Classroom. Through the use of the telephone, internet, and various curriculum and communication tools they will consult frequently with learning coaches and students to ensure that each child successfully completes their instructional program.
The Business Teacher will be responsible for the successful completion of the following tasks:
  • Contribute to a culture of achievement by supporting the instructional program with asynchronous and synchronous instruction in whole group, small group and 1-1 settings;
  • Complete all grading, lesson preparation, student and learning coach communications within specified and required timeframes;
  • Review curriculum and assigned courses developing and maintaining a detailed knowledge of content as well as devising alternate approaches to present lessons to increase student understanding;
  • Support students and learning coaches with daily assignments and provide additional strategies and approaches to drive student course completion and success;
  • Adhere to and support Individualized Education Plans (IEP) and Section 504 Plans for students in assigned courses;
  • Engage in professional development and professional learning communities;
  • Develop methods & activities for fostering & maintaining a virtual "school community";
  • Work collaboratively with school staff daily through online meeting and communication tools and school LMS (i.e. Pearson Online Classroom, Google Chat, Gmail, Google Meet, Zoom, etc.);
  • Communicate regularly with learning coaches and students through use of computer and telephone (i.e. Google Voice, POC Webmail, LiveLesson, Zoom, etc.);
  • Serve as a Homeroom teacher for a group of students, acting as their primary point of contact and support for all school related issues;
  • Keep student records and data up-to-date, including Data Views, cumulative files, online student and family information, attendance accounting, and logging all student and learning coach contacts;
  • Serve as a proctor and support state testing assignments as directed;
  • Attend field trips and other community activities implemented for students and families;
  • Other duties as assigned.

Requirements:
  • Valid North Carolina Teaching License with certification in Business (appropriate to grade level and course responsibilities).
  • North Carolina residency preferred.
  • A valid driver's license or state-issued identification card.
  • Availability to work full-time teacher shift from 8am - 4pm, Monday through Friday.
  • Strong interpersonal skills which include the ability to work effectively with students, parents, staff, and community members from diverse backgrounds.
  • Strong technology skills (especially in Google Suite).
  • Virtual experience preferred.
  • Demonstrated ability to create a positive, equitable, and student-centered environment.
  • Customer focused approach.
  • High degree of flexibility.
  • Demonstrated ability to work well in a fast paced environment.
  • Willingness and ability to travel for school-based meetings, training, graduation, field trips, and state testing events (may require overnight travel).
  • Ability to work some occasional evening hours, as needed to support some families.
  • Please note, if given a job offer, 2-step authentication is required to login to all systems.

North Carolina Connections Academy is committed to providing an inclusive and supportive educational experience that reflects a diverse student body and fosters innovation through technology.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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