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Online Text Chat Operator Jobs in Raleigh, NC (NOW HIRING)

Arauco

Production Operator

Moncure, NC · On-site

$21.17/hr

Our team will be in touch through email or text message about whether you've been selected next ... Our selection process includes a 30 minute phone interview with HR, a 30 minute online assessment ...

ARAUCO

Production Operator

Moncure, NC · On-site

$21.17/hr

Our team will be in touch through email or text message about whether you've been selected next ... Our selection process includes a 30 minute phone interview with HR, a 30 minute online assessment ...

Acara Solutions

Customer Services Support Operator

Cary, NC · On-site

$19.57 - $21.42/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

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Online Text Chat Operator information

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$11

$19

$28

How much do online text chat operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online text chat operator in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What is an online text chat operator?

An Online Text Chat Operator interacts with customers via text-based chat to provide support, answer inquiries, or engage in conversations. These roles are commonly found in customer service, sales, or entertainment industries. Operators typically follow company guidelines and scripts to ensure effective communication. The job requires strong typing skills, good grammar, and the ability to handle multiple conversations at once. It can often be done remotely, offering flexibility in work hours.

What are the typical daily responsibilities of an online text chat operator?

As an Online Text Chat Operator, your main responsibilities include responding promptly to customer inquiries via text-based chat, providing accurate information about products or services, and assisting with troubleshooting or resolving issues. You may also be required to document interactions, escalate more complex issues to appropriate team members, and maintain customer privacy and data security throughout each chat session. Additionally, operators often manage multiple chat conversations simultaneously, which requires strong organizational and multitasking skills. This role is typically part of a collaborative customer support team, where regular communication with supervisors and colleagues ensures seamless service delivery.

What are the key skills and qualifications needed to thrive in the online text chat operator position, and why are they important?

To thrive as an Online Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and attention to detail, often demonstrated by prior customer service or administrative experience. Familiarity with live chat platforms, CRM systems, and basic computer literacy are typically required, and some employers may offer or prefer specific training or certifications in customer support tools. Patience, problem-solving, and the ability to multitask while maintaining a professional tone are important soft skills in this role. These skills ensure clear, efficient, and positive interactions with customers, which supports both customer satisfaction and company goals.

What are the most commonly searched types of Text Chat Operator jobs in Raleigh, NC?

The most popular types of Text Chat Operator jobs in Raleigh, NC are:

What are popular job titles related to Online Text Chat Operator jobs in Raleigh, NC?

For Online Text Chat Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Text Chat Operator jobs in Raleigh, NC look for?

The top searched job categories for Online Text Chat Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Text Chat Operator jobs?

Cities near Raleigh, NC with the most Online Text Chat Operator job openings:

Online Text Chat Operator jobs near you
Infographic showing various Online Text Chat Operator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Locum Tenens, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $41,123 per year, or $19.8 per hour.

Doctor of Medical Science (DMSc) Program Coordinator

Campbell University

Buies Creek, NC • On-site

Full-time

Posted 10 days ago

Campbell University rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

102nd of 630 rated colleges and universities

Job description

Position: Doctor of Medical Science Program Coordinator
Department: College of Pharmacy & Health Sciences
Status: Full Time
Position Summary:
The Doctor of Medical Science (DMSc) Program Coordinator provides administrative, operational, and student support for the DMSc program within the Department of Physician Assistant Practice in the College of Pharmacy & Health Sciences at Campbell University. The Program Coordinator works closely with the DMSc Program Director, department leadership, faculty, students, and university offices to support the day-to-day operations of the program and ensure efficient delivery of a fully online, asynchronous doctoral program for practicing physician assistants.
Essential Duties and Responsibilities:
Program Operations and Administrative Support
  • Provide administrative support for all aspects of the DMSc program.
  • Coordinate day-to-day program operations to ensure effective and efficient program delivery.
  • Maintain program calendars, course schedules, meetings, and timelines.
  • Coordinate onboarding and orientation activities for incoming students.
  • Assist with organization and administration of doctoral capstone processes, presentations, and defenses.
  • Maintain accurate program records, student files, and program documentation in accordance with university policies and accreditation expectations.
  • Prepare reports, meeting minutes, correspondence, and other program-related documents.
  • Assist with budget tracking, purchasing, travel coordination, and reimbursement processes.
  • Coordinate adjunct faculty onboarding and related administrative processes.
  • Support program assessment, annual reporting, and continuous quality improvement activities.

Student Support and Communication
  • Serve as a key point of contact for current DMSc students.
  • Provide guidance regarding program processes, registration, university resources, and program policies.
  • Monitor and facilitate communication between students, faculty, and university offices.
  • Assist students with scheduling, progression tracking, graduation requirements, and related administrative processes.
  • Coordinate dissemination of program announcements, newsletters, and other communications.

Online Learning and Technology Support
  • Assist faculty and students with learning management system processes and online course logistics.
  • Coordinate with instructional technology and university support services as needed.
  • Support virtual meetings, presentations, and online program events.

Admissions and Recruitment Support
  • Collaborate with CPHS admissions and marketing personnel to support recruitment and enrollment initiatives.
  • Assist with applicant communication, admissions processing, and interview coordination.
  • Maintain applicant records and support admissions workflow processes.
  • Coordinate recruitment events, virtual information sessions, and student outreach activities.

Collaboration and Professionalism
  • Maintain confidentiality of student and program information in accordance with FERPA and university policies.
  • Demonstrate professionalism, initiative, organization, and strong interpersonal communication skills.
  • Foster a collaborative and student-centered environment aligned with Campbell University's mission and values.
  • Perform other duties as assigned in support of the DMSc program and Department of Physician Assistant Practice.

Education/Experience:
  • Bachelor's degree or equivalent in professional experience.
  • Minimum of three years of progressively responsible administrative or program support experience, preferably in higher education, healthcare, or health professions education.

Knowledge, Skills, and Abilities:
  • Broad knowledge of Campbell University policies and procedures, including, but not limited to: Title IX, HIPAA and FERPA guidelines.
  • Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and standard methods of digital communication, including web/text/chat platforms.
  • Knowledgeable regarding use of Colleague, Informer, Egnyte, and virtual meeting platforms (Zoom, WebEx, and Teams). Familiarity with Blackboard, OnBase, and Taleo.
  • Demonstrate tact, a positive attitude, courtesy, and discretion in dealing with faculty, staff, students, high-level university officials, and the public.
  • Work independently as well as function effectively on a team and within a diverse group of people
  • Exercise independent judgment in complex, new, and/or stressful situations
  • Manage multiple concurrent projects and meet set deadlines.
  • Adaptability, flexibility, and a willingness to work in a changing environment.
  • Ability to work occasional evening or weekend hours.
  • This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.

To Apply For This Position:
Campbell University is unable to accept paper or email applications. Interested parties may submit their candidacy by clicking on the "Apply Now" button, or, if you are viewing this posting via an outside source, visit us online at http://www.campbell.edu/employment/ to apply. IMPORTANT: A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer.
Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.
Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.

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