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Online Text Chat Operator Jobs in Raleigh, NC (NOW HIRING)

McDonald's

Sunday crew

Knightdale, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... By applying for a job at a franchisee operated restaurant, I understand that the information I ...

McDonald's

Sunday crew

Zebulon, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... By applying for a job at a franchisee operated restaurant, I understand that the information I ...

McDonald's

Night Shift

Knightdale, NC · On-site

$12/hr

So what does a member of our Crew Team get to do?? • Chat with customers and help them download ... By applying for a job at a franchisee operated restaurant, I understand that the information I ...

Acara Solutions

Electrical Assembler

Wendell, NC

$19.36/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Acara Solutions

Electrical Assembler

Wendell, NC

$20.86/hr

The call or chat may be recorded so that our recruiting team can review it - they make all final ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Epic Games

Senior Game Security Engineer

Cary, NC · On-site

... own online services to build cross-platform online features. Login, parties, voice chat ... Apply deep knowledge of operating system internals to detect and prevent the latest cheating ...

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Showing results 21-40

All JobsOnline Text Chat Operator JobsOnline Text Chat Operator Jobs in Raleigh, NC

Online Text Chat Operator information

See Raleigh, NC salary details

$11

$19

$28

How much do online text chat operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for online text chat operator in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an online text chat operator?

As an Online Text Chat Operator, your main responsibilities include responding promptly to customer inquiries via text-based chat, providing accurate information about products or services, and assisting with troubleshooting or resolving issues. You may also be required to document interactions, escalate more complex issues to appropriate team members, and maintain customer privacy and data security throughout each chat session. Additionally, operators often manage multiple chat conversations simultaneously, which requires strong organizational and multitasking skills. This role is typically part of a collaborative customer support team, where regular communication with supervisors and colleagues ensures seamless service delivery.

How do you become an online text chat operator?

To become an online text chat operator, you typically need good communication skills, basic computer literacy, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program, and some roles may require a high school diploma or equivalent. Familiarity with chat platforms and the ability to handle multiple conversations simultaneously are also important.

What is an online text chat operator?

An Online Text Chat Operator interacts with customers via text-based chat to provide support, answer inquiries, or engage in conversations. These roles are commonly found in customer service, sales, or entertainment industries. Operators typically follow company guidelines and scripts to ensure effective communication. The job requires strong typing skills, good grammar, and the ability to handle multiple conversations at once. It can often be done remotely, offering flexibility in work hours.

What are the key skills and qualifications needed to thrive in the online text chat operator position, and why are they important?

To thrive as an Online Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and attention to detail, often demonstrated by prior customer service or administrative experience. Familiarity with live chat platforms, CRM systems, and basic computer literacy are typically required, and some employers may offer or prefer specific training or certifications in customer support tools. Patience, problem-solving, and the ability to multitask while maintaining a professional tone are important soft skills in this role. These skills ensure clear, efficient, and positive interactions with customers, which supports both customer satisfaction and company goals.

What are the most commonly searched types of Text Chat Operator jobs in Raleigh, NC?

The most popular types of Text Chat Operator jobs in Raleigh, NC are:

What are popular job titles related to Online Text Chat Operator jobs in Raleigh, NC?

For Online Text Chat Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Text Chat Operator jobs in Raleigh, NC look for?

The top searched job categories for Online Text Chat Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Text Chat Operator jobs?

Cities near Raleigh, NC with the most Online Text Chat Operator job openings:

Online Text Chat Operator jobs near you
Infographic showing various Online Text Chat Operator job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $41,123 per year, or $19.8 per hour.

Sunday crew

McDonald's

Knightdale, NC • On-site

$12/hr

Full-time, Part-time

PTO

Re-posted 12 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,048 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants

Job description

See a day in the life of a Crew Team Member at McDonald's
https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be
Requirements:
We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. We are looking for new members of our team to help out Sundays morning, afternoon and evenings.
So what does a member of our Crew Team get to do??
• Chat with customers and help them download the mobile app
• Help customers order their favorite McDonald's meals
• Prepare all of McDonald's World Famous food
• Engage in drive thru speed competitions for prizes
• Keep the restaurant clean and looking fantastic
Think of it as chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
• Starting at $12 per hour; this listing is for SUNDAY availability
• Paid Time Off
• Free online High School diploma, up to $2,500 college tuition assistance
• online English classes as a second language after 90 days
• McDPerks discount programs for brands like Target, Amazon, Verizon, Ford, and more!!!
• Free meals on your shift and 30% off on the McDonald's Mobile App
All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on the weekends give us a try.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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