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Remote Text Chat Operator Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Diagnose and resolve basic hardware and software issues, including operating system problems ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Diagnose and resolve basic hardware and software issues, including operating system problems ...

SOLV Energy

HV SCADA Engineer II (Remote)

Raleigh, NC · On-site +1

C, C++, Java, Python, Structured Text(IEC61131-3)desired. * Experience working with SEL ... Understanding ofpower plant operating procedures. * Ability to work with sub-contractors and field ...

Pendo

Lead, Center of Excellence

Raleigh, NC · On-site +1

This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ... Own the Pendo-side strategy and execution for guide delivery triggered through Fin's chat interface ...

Pendo

Lead, Center of Excellence

Raleigh, NC · On-site +1

This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ... Own the Pendo-side strategy and execution for guide delivery triggered through Fin's chat interface ...

Steer

Partner Enablement Manager

Raleigh, NC · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator:

New

Steer

Partner Manager

Raleigh, NC · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator:

Steer

Partner Operations Manager

Raleigh, NC · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator:

All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Raleigh, NC

Remote Text Chat Operator information

See Raleigh, NC salary details

$11

$19

$28

How much do remote text chat operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote text chat operator in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What are the most commonly searched types of Text Chat Operator jobs in Raleigh, NC?

The most popular types of Text Chat Operator jobs in Raleigh, NC are:

What are popular job titles related to Remote Text Chat Operator jobs in Raleigh, NC?

For Remote Text Chat Operator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Operator jobs in Raleigh, NC look for?

The top searched job categories for Remote Text Chat Operator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Text Chat Operator jobs?

Cities near Raleigh, NC with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Raleigh, NC as of July 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,123 per year, or $19.8 per hour.

Order Management Deliver Operator - REMOTE

Acara Solutions

Cary, NC • Remote

$32 - $35.20/hr

Full-time

Posted 3 days ago

New

Job description

Job Title: Order Management Deliver Operator - REMOTE
Location: Cary, NC
Employment: Contract (12 months) Potential to convert Direct
Industry: Manufacturing
Compensation: $32.00 - $35.20 /hour
Schedule: 40hours /week

Shift Schedules Available:
Shift Schedules
M-F 9:30am-6:30pm.
Tuesday - Saturday 8:00am-5:00pm
Tuesday - Saturday 1:00pm-10:00pm
Sunday - Thursday 1:00pm-10:00pm
M-F 10:00am-7:00pm
M-F 10:00am-7:00pm
M-F 10:30am-7:30pm

100% remote (training included), but must live within 1 hour of Cary, NC
About the Opportunity:
  • Join a collaborative customer service and materials logistics team in a fully remote, back-office role supporting medical imaging equipment across the U.S.
  • You'll manage urgent spare part, tool, and order requests, coordinate shipments, and resolve fulfillment issues while partnering closely with field service engineers, vendors, carriers, and internal teams.
Why You'll Love Working Here:
  • Supportive, team-driven culture that values collaboration, transparency, and accountability
  • Opportunity to grow your career with a global workforce solutions leader serving multiple industries
  • People-first environment that encourages employees to bring their authentic selves to work
  • Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates
Why This Opportunity is Exciting:
  • This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
  • Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
APPLY TODAY. Email resume to: kruzickia@acarasolutions.com
What You'll Do:
  • Process and manage urgent spare part and tool orders in SAP, ensuring accurate and timely fulfillment.
  • Respond to a high volume of phone and email inquiries from field service engineers and other stakeholders.
  • Track shipments, backorders, and delivery issues using FedEx, DHL, XPO, and other logistics systems.
  • Investigate and resolve order delays, inventory discrepancies, and other semi-complex fulfilment issues.
  • Collaborate with cross-functional teams and external logistics partners to ensure parts are correctly assigned, shipped, and delivered.

What You'll Bring:
  • High School Diploma or GED
  • 1+years of experience in order management, logistics, customer service, materials coordination
What Sets You Apart:
  • Strong computer skills (Microsoft Office).
  • Ability to multitask in a fast-paced environment.
  • Customer service focus-clear communication via phone & email.
  • SAP experience
  • Highly organized and detail-oriented
  • Adaptive learner with a proactive, results-oriented mindset
  • Strong commitment to customer support and teamwork
  • Excellent written and verbal communication skills
  • Ability to analyze information and make sound decisions
  • Capable of multitasking effectively in a fast-paced, sometimes stressful environment
  • Strong ability to build and maintain positive working relationships
  • Collaborative and team-focused approach
  • Strong computer proficiency
  • Flexibility to cover other shifts during staffing shortages
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.