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Remote Text Chat Operator Jobs in Raleigh, NC (NOW HIRING)

DPR Construction

Application Support Analyst

Raleigh, NC · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Strong knowledge of Microsoft 365 and Windows operating systems. * Experience supporting cloud ...

New

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15 - $15.50/hr

ISP TECHNICIAN-remote *must reside within 90 miles of: Raleigh, NC,-- Cedar Rapids, IA --or ... Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Maintain a high standard of customer communication across chat, email, and live troubleshooting ...

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Remote Text Chat Operator information

See Raleigh, NC salary details

$11

$19

$28

How much do remote text chat operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote text chat operator in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.21 per hour, depending on experience, location, and employer.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.
More about Remote Text Chat Operator jobs
What are the most commonly searched types of Text Chat Operator jobs in Raleigh, NC? The most popular types of Text Chat Operator jobs in Raleigh, NC are:
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What cities near Raleigh, NC are hiring for Remote Text Chat Operator jobs? Cities near Raleigh, NC with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Raleigh, NC as of May 2026, with employment types broken down into 32% Full Time, 61% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $41,123 per year, or $19.8 per hour.

Sales Manager - Industrial & Automation "REMOTE"

Henpen Corporation

Research Triangle Park, NC • Remote

$90K - $140K/yr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

SALES MANAGER - INDUSTRIAL & AUTOMATION
Remote | Based Near Raleigh / Research Triangle Park, NC Preferred
Direct Hire | $90K-$140K Base + 35-45% Bonus

A global leader in industrial automation, power management, and advanced energy solutions is seeking a high-impact Sales Manager to drive strategic growth across key industrial markets throughout North America.

This is NOT a traditional "manage the rep network" sales role.

The hiring team is seeking a true HUNTER with direct industrial automation sales experience - someone comfortable cold calling, developing executive-level customer relationships, and winning new business directly with OEMs and industrial manufacturers.

This role will spend at least 50% of the time prospecting and cold calling new target accounts.

INDUSTRIES SUPPORTED
Industrial Automation
HVACR
Food & Beverage
Logistics & Material Handling
Advanced Manufacturing
Energy Infrastructure
Utility & Smart Energy Markets

WHAT YOU'LL DO
Develop and execute industrial automation growth strategy within assigned markets
Prospect and penetrate new top-tier OEM and industrial accounts
Build strong commercial and engineering-level customer relationships
Manage accounts from operational discussions through executive-level engagement
Partner with product management teams to promote automation technologies and solutions
Identify customer product roadmap opportunities and future business potential
Deliver minimum 5% year-over-year revenue growth
Maintain accurate CRM forecasting and pipeline management
Travel approximately 50% domestically and internationally

REQUIRED EXPERIENCE
Bachelor's Degree in Engineering REQUIRED
BSEE strongly preferred
5+ years of direct industrial automation sales experience
Strong experience selling:

  • VFDs
  • PLCs
  • HMIs
  • Servo systems
  • Motors
  • Industrial automation components
    MUST have direct customer-facing sales and cold-calling experience
    Candidates coming primarily from distributor or sales rep channels without direct OEM/customer development experience may not be considered

HIGHLY PREFERRED BACKGROUNDS
Experience with companies such as:
Trane
SPX
Dedert Corporation
Swenson Technology
Or similar industrial automation/manufacturing organizations

IDEAL CANDIDATE
Hunter mentality with strong new business development skills
Strategic account development experience
Strong executive presence and communication abilities
Self-driven and highly motivated
Comfortable operating independently in a remote environment
Able to build long-term customer relationships across engineering and commercial teams

COMPENSATION & BENEFITS
Base Salary: $90K-$140K
Bonus Potential: 35-45%
Medical, Dental, Vision
401(k) with 50% company match up to 10%
Disability Coverage
FSA Programs
Employee Assistance Program
Career Development & Advancement
Global growth opportunities

ADDITIONAL DETAILS
Remote Position
Travel: Approximately 50%
Domestic & International travel required
Visa Sponsorship:

  • U.S. Citizen
  • Green Card
  • TN Visa accepted

If qualified and interested, please TEXT Penelope directly for priority review.

Include:
Resume
LinkedIn Profile
Brief summary of industrial automation sales experience
Experience selling PLC/VFD/HMI/Servo products

Text: 833-243-5737

Apply