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Remote Text Chat Operator Jobs (NOW HIRING)

Alabama ONE

Contact Center Agent

Tuscaloosa, AL · Remote

$15 - $20.50/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Alabama One Credit Union

Contact Center Agent

Tuscaloosa, AL · Remote

$14.50 - $19.75/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Pumpkin

Licensed Insurance Agent

Remote - United States Main Responsibilities: * Provide exceptional customer care to customers across multiple communication channels like phone, email, text, chat and social, in a timely and ...

Capacity

Chat Brand Rep (FootJoy) (Remote)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Chat interactions are paid out weekly on an hourly basis of $15/hour * Performance based rewards ...

Capacity

Chat Brand Rep (FootJoy)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS * A computer w ...

VCA Animal Hospital

Virtual Care Technician

OR · Remote

$17.64 - $26.45/hr

Remote - OR, Full time COMPENSATION: $17.64 - $26.45 As part of the Mars Petcare family of ... Comfort using technology and communicating clearly via text/chat messaging * Demonstrated passion ...

USA Football

Growth Development Representative

$19.32 - $28.98/hr

Communicate via calls, voicemails, meetings, email, text, chat tools, social and video as needed ... Work Environment This job primarily operates in a remote office environment. This role routinely ...

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How much do remote text chat operator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote text chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

More about Remote Text Chat Operator jobs
What cities are hiring for Remote Text Chat Operator jobs? Cities with the most Remote Text Chat Operator job openings:
What are the most commonly searched types of Text Chat Operator jobs? The most popular types of Text Chat Operator jobs are:
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Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in the United States as of June 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.
Clinical Supervisor - 988 Chat/Text

Clinical Supervisor - 988 Chat/Text

Centerstone

Nashville, TN • On-site, Remote

$55K - $78K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Centerstone rating

6.8

Company rating: 6.8 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

52nd of 228 rated social care providers

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide clinical oversight for staff who handle incoming chat/text messages through 988 Suicide Prevention and Crisis and will provide quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff
  • Provide performance-based supervison to a team of Crisis Specialists; review application of clinical and training skills, provide coaching where necessary, identify areas of improvement, and make recommendations for remediation.
  • Facilitates bi-weekly staff meetings, staff trainings and staff development functions
  • Assists in orientation and delivery of clinical training content that is reflective of clinical best practices, aligned with programmatic policies and procedures
  • Ensure coordination with supervisory staff in developing individualized remediation plans, as needed
  • Meets the ethical and clinical standards in compliance with all accreditation

KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Excellent management and supervisory skills
  • Excellent analytical and organizational skills.
  • Ability to problem solve complex issues and deliver effective decision making.

QUALIFICATIONS
Education Level
Master's Degree in mental health or related field.
Years of Experience
Five years of experience in field of mental health, mental health trauma, or crisis management and suicide prevention preferred. One year of crisis and suicide prevention management required.
Shift Availability
Monday-Friday 5:30p-2a or 6p-2:30a
Required Certification/Licensure
Licensed Mental Health Professional required.
PHYSICAL REQUIREMENTS
Standing - 20%
Sitting - 80%
Squatting - occasional
Driving - occasional
Kneeling - occasional
Lifting - occasional
Bending - occasional
Time Type:
Full time
Pay Range:
$55,900.00--$78,330.00
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

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