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Remote Text Chat Jobs (NOW HIRING)

Pumpkin

Insurance Agent- Evening Shift

Remote - United States Main Responsibilities: * Provide exceptional customer care to customers across multiple communication channels like phone, email, text, chat and social, in a timely and ...

Capacity

Chat Brand Rep (FootJoy) (Remote)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Chat interactions are paid out weekly on an hourly basis of $15/hour * Performance based rewards ...

Capacity

IT Chat Specialist (CDW) (Remote)

Denver, CO · Remote

$16 - $21/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form CDW ... Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience ...

Capacity

Chat Brand Rep (FootJoy)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS * A computer w ...

Capacity

IT Chat Specialist (CDW)

Denver, CO · Remote

$16 - $21/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form "CDW ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

... remote helping individuals in crisis. If you are self-disciplined to work from home and wish to ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

ThirdChannel eCommerce

IT Chat Specialist (CDW)

Denver, CO · On-site +1

$16 - $21/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form "CDW ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

Capsule

Pharmacy Technician - NY Remote

New York, NY · On-site +1

$18 - $20.50/hr

Communicating via multiple mediums (phone, text, chat, email) with customers, external partners, and pharmacists to resolve any issues including prior authorizations and provide prescription updates ...

Capsule

Pharmacy Technician - NY Remote

New York, NY · Remote

$18 - $20.50/hr

Communicating via multiple mediums (phone, text, chat, email) with customers, external partners, and pharmacists to resolve any issues including prior authorizations and provide prescription updates ...

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Remote Text Chat information

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$10

$28

$65

How much do remote text chat jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote text chat in the United States is $28.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $33.89 per hour, depending on experience, location, and employer.

What is a Remote Text Chat job?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Support Agent, and why are they important?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.
More about Remote Text Chat jobs
What cities are hiring for Remote Text Chat jobs? Cities with the most Remote Text Chat job openings:
What are the most commonly searched types of Text Chat jobs? The most popular types of Text Chat jobs are:
What states have the most Remote Text Chat jobs? States with the most job openings for Remote Text Chat jobs include:
What job categories do people searching Remote Text Chat jobs look for? The top searched job categories for Remote Text Chat jobs are:
Remote Text Chat jobs near you
Infographic showing various Remote Text Chat job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,786 per year, or $28.3 per hour.

988 Text and Chat Supervisor (11591)

Baltimore Crisis Response, INC

Baltimore, MD • Remote

$26 - $28/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

988 Text and Chat Supervisor   
Remote
$27.00-$28.50 Hourly  
Part- Time| Shifts: 3:00PM-11:00PM and 11:00PM-7:00AM| Every other weekend

Help Clients Begin Their Path to Recovery.

Provide behavioral health and substance use counseling services that support clients during treatment, including assessment, counseling, and care planning.

About Us

CarePoint Response, Inc. (CPR) is a nonprofit organization providing behavioral health crisis response services in Baltimore, including telephone crisis support, mobile crisis response teams, residential crisis services, and medical detoxification services. Since 1992, CPR has provided behavioral health crisis intervention and substance use treatment services for individuals experiencing mental health or substance use crises in Baltimore.

The Opportunity

The 988 Text and Chat Supervisor oversees a team of crisis counselors who provide immediate, confidential support via text and chat for individuals experiencing emotional distress or suicidal crisis. This leadership role ensures high-quality, trauma-informed services, supervises staff performance, manages risk, and supports operational goals to align with 988 Suicide & Crisis Lifeline standards.

Essential Functions

  • Provide real-time supervision, de-escalation assistance, and clinical guidance to text/chat counselors during shifts.
  • Facilitate regular supervision sessions, case consultations, and performance reviews.
  • Support onboarding, training, and continued development of new and current staff.
  • Monitor text and chats for quality, adherence to protocols, and client safety.
  • Track key performance indicators
  • Ensure accurate documentation and timely completion of required reports.
  • Assist in managing high-risk or complex situations, including imminent risk of harm to self or others.
  • Uphold 988 standards
  • Maintain schedules and ensure adequate staffing coverage for shifts.

Qualifications

Education & Credentials: 

  • Bachelor’s Degree in Counseling, Psychology, or related field (or bachelor’s with equivalent crisis experience)Experience: 
  • 2+ years of experience in crisis intervention or mental health services
  • 1+ year of supervisory or leadership experience.

  • Why Join CarePoint Response

    Make a direct impact in clients’ recovery journey.
    Medical, Dental, and Vision Insurance.
    403(b) Retirement Plan.
    Generous PTO – Vacation, Sick, Personal, and Holidays.
    Tuition Reimbursement & Professional Development Support.
    Be part of an innovative, mission-driven team transforming behavioral health care.

Apply