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Remote Text Chat Jobs (NOW HIRING)

Alabama One Credit Union

Contact Center Agent

Tuscaloosa, AL · Remote

$15 - $20.50/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Alabama One Credit Union

Contact Center Agent

Tuscaloosa, AL · Remote

$14.50 - $19.75/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Alabama ONE

Contact Center Agent

Tuscaloosa, AL · Remote

$15 - $20.50/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Alabama One Credit Union

Contact Center Agent

Tuscaloosa, AL · Remote

$15 - $20.50/hr

... the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may ... Utilize phone system, text, chat, and secure messaging systems to assist members with a wide ...

Pumpkin

Licensed Insurance Agent

Remote - United States Main Responsibilities: * Provide exceptional customer care to customers across multiple communication channels like phone, email, text, chat and social, in a timely and ...

Capacity

Chat Brand Rep (FootJoy) (Remote)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Chat interactions are paid out weekly on an hourly basis of $15/hour * Performance based rewards ...

Capacity

Chat Brand Rep (FootJoy)

Denver, CO · Remote

$15/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form. * Must ... Remote position from anywhere you can connect to the internet TECHNOLOGY DETAILS * A computer w ...

USA Football

Growth Development Representative

$19.32 - $28.98/hr

Communicate via calls, voicemails, meetings, email, text, chat tools, social and video as needed ... Work Environment This job primarily operates in a remote office environment. This role routinely ...

Hire Velocity, LLC

Remote Therapist

Join BetterHelp as a Remote Therapist - Enjoy Flexibility and Freedom! Receive a First Client Bonus ... Video, phone, or live chat. * Asynchronous messaging : Engage through text-based communication.

Hire Velocity, LLC

Licensed Remote Therapist

Join BetterHelp as a Remote Therapist - Enjoy Flexibility and Freedom! Receive a First Client Bonus ... Video, phone, or live chat. * Asynchronous messaging : Engage through text-based communication.

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Remote Text Chat information

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$10

$28

$65

How much do remote text chat jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote text chat in the United States is $28.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Support Agent, and why are they important?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is a Remote Text Chat job?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

More about Remote Text Chat jobs
What cities are hiring for Remote Text Chat jobs? Cities with the most Remote Text Chat job openings:
What are the most commonly searched types of Text Chat jobs? The most popular types of Text Chat jobs are:
What states have the most Remote Text Chat jobs? States with the most job openings for Remote Text Chat jobs include:
What job categories do people searching Remote Text Chat jobs look for? The top searched job categories for Remote Text Chat jobs are:
Remote Text Chat jobs near you
Infographic showing various Remote Text Chat job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $58,786 per year, or $28.3 per hour.

Customer Service Representative - Remote

Easy Recruiter

Richmond, VA • Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the job Customer Service Representative - Remote We are looking for a Customer Service Representative. This person will provide world-class customer support through email, text, chat, and occasionally the phone. They will be working directly to ensure a smooth experience by providing support and assistance throughout their journey on our platform.

The successful candidate will demonstrate prior customer service experience in a high-volume environment. Responsibilities Being available M-F - 9a to 5p PST Must be passionate about serving and helping their community of job seekers and business partners with a genuine drive to help others succeed Impact new processes while helping to build the community and give the community a voice Assess tone and direction of all interactions and know when it is appropriate to escape or delegate Proactively problem solve Works well with a team to collaborate on best practices when answering client issues Manage time effectively across multiple communication platforms Approach all interactions with empathy and all problems with curiosity Required Experience Strong customer service skills including live chat, email, and phone Adept in utilizing multiple systems to gather customer information Previous experience in a high-volume support role Ability to function in a fast-paced environment Exceptional verbal and written communications Proven problem-solving skills What Working with us Looks Like The ability to work from anywhere - they have a fully remote team across the globe Competitive compensation packages Equity - they all own a part of the business A generous PTO plan with 31 days off a year 401K Plan Parental Leave programs Health and wellness plans to meet the needs of you and your family including medical, dental, and vision Smart, supportive colleagues with diverse backgrounds and experiences Equipment provided to complete job duties #J-18808-Ljbffr

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