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Remote Text Chat Jobs in Boston, MA (NOW HIRING)

Online Producers

Boston, MA · Remote

$15 - $16/hr

... via chat, text, or phone support. Essential Job Functions Support a variety of online webinar ... Remote #LI-ME1 Unless otherwise noted, applications will be accepted for a minimum of three (3) ...

This position is 100% remote. Pay: $25.00/hour Schedule: Full Time 40 Hours per week Job Type: 12 ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Commissions Analyst

Boston, MA · Remote

$60 - $70/hr

Commission Analyst Location: 100% Remote working EST! Employment Type: Temporary (3-4 Month ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Remote Text Chat information

See Boston, MA salary details

$10

$30

$70

How much do remote text chat jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote text chat in Boston, MA is $30.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.24 and $36.28 per hour, depending on experience, location, and employer.

What is a remote text chat?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What are the key skills and qualifications needed to thrive as a remote text chat support agent?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

How do I become a remote text chat agent?

To become a remote text chat agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Applying through company websites or job boards and completing any required training or assessments are common steps to start in this role.

What are the most commonly searched types of Text Chat jobs in Boston, MA?

The most popular types of Text Chat jobs in Boston, MA are:

What are popular job titles related to Remote Text Chat jobs in Boston, MA?

For Remote Text Chat jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat jobs in Boston, MA look for?

The top searched job categories for Remote Text Chat jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Text Chat jobs?

Cities near Boston, MA with the most Remote Text Chat job openings:

Infographic showing various Remote Text Chat job openings in Boston, MA as of September 2026, with employment types broken down into 71% Full Time, 7% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $62,931 per year, or $30.3 per hour.

Licensed Mental Health Counselor - Remote

Mindful Moments Therapy

Quincy, MA • Remote

Full-time

Posted 6 days ago


Job description

Position Overview

Mindful Moments Therapy is seeking a dedicated and passionate Licensed Mental Health Counselor to join our team on a full-time basis. This remote position offers an excellent opportunity for professionals with a commitment to providing high-quality mental health care while maintaining a flexible schedule. As a Mental Health Counselor, you will work with clients through virtual sessions, helping them achieve greater emotional and psychological well-being.

About the Organization

At Mindful Moments Therapy, we pride ourselves on delivering compassionate, evidence-based mental health services to individuals in need. Our mission is to empower clients to explore their emotions, gain insights, and build fulfilling lives. With a foundation rooted in respect and understanding, we strive to create a supportive environment for both our clients and our therapists. We understand the importance of work-life balance and are dedicated to providing our staff with not just competitive compensation, but also comprehensive administrative and technical support.

Work Environment

This position is fully remote, allowing you to practice from home while managing your schedule to align with your personal life. You will have access to our state-of-the-art therapy platform, which includes tools for live video sessions, text messaging with clients, and a robust client management dashboard. Our proactive approach minimizes administrative burdens; we take care of technology, marketing, and billing so that you can focus on what you do best—helping clients.

Key Responsibilities
  • Conduct individual therapy sessions via video chat to engage with clients and support their mental health journey.
  • Facilitate discussions around emotions and life experiences, encouraging clients to develop self-awareness and constructive coping strategies.
  • Act as an advocate for clients, helping them define personal goals and move towards achieving them.
  • Thoroughly evaluate clients' mental health conditions and create tailored treatment plans utilizing a solution-focused methodology based on your clinical training.
  • Provide timely and thorough documentation of client interactions in accordance with practice standards.
Patient Population / Client Focus

In this role, you will work primarily with stable adults who have low acuity needs. All clients are screened before booking sessions, ensuring that you will engage with individuals who are ready for counseling and aligned with your specialties and demographic preferences. This thoughtful approach to client allocation not only eases your workload but also enhances therapeutic effectiveness and satisfaction.

Qualifications
  • Mandatory completion of a Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology.
  • Current licensure as either a Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Independent Clinical Social Worker (LICSW) in good standing without limitations.
  • Strong interpersonal skills paired with a sympathetic and approachable nature are essential.
  • Proficient computer skills necessary to navigate our therapy platform and engage with administrative functions.
Preferred Experience

Applicants should possess at least two years of relevant clinical experience in mental health counseling. Familiarity with teletherapy practices and an understanding of diverse therapeutic approaches will be beneficial. Candidates with experience in client advocacy and goal-oriented therapy are highly encouraged to apply.

Compensation and Benefits
  • Salary range between USD 90,000 and 104,000 per year, dependent on hours worked and caseload.
  • A sign-on bonus upon successful entry into the practice.
  • Weekly direct deposit to streamline your income.
  • Monthly healthcare stipend for full-time employees.
  • Limited administrative hassle with integrated technology support, allowing you to focus on therapy rather than paperwork.
Career Growth Opportunities

At Mindful Moments Therapy, we are invested in your professional development. Our structure allows you to expand your caseload as you gain experience, with the potential to transition to leadership roles as our team grows. We prioritize mentorship and provide ongoing professional training opportunities to ensure that you remain at the forefront of mental health practices.

Why Join Our Team

Joining Mindful Moments Therapy means becoming part of a supportive community of mental health professionals who value each member's contributions. We respect your right to work-life balance and provide you with tools that enhance your practice. With unlimited client referrals and a streamlined administrative process, you can maintain focus on delivering exceptional patient care without the typical stresses found in clinical settings.

Application Information

If you possess the skills and compassion to make a difference in people's lives, we invite you to apply for this rewarding position. Please submit your resume, along with a brief cover letter detailing your license and state of practice. Start your journey toward impactful mental health counseling with Mindful Moments Therapy today!