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Remote Text Chat Jobs in Kentucky (NOW HIRING)

$101K - $139K/yr

Build and maintain frontend interfaces that consume LLM outputs - streaming text, structured ... Experience building streaming response UIs, chat interfaces, or AI-assisted input flows using ...

Remote Text Chat information

See Kentucky salary details

$9

$26

$61

How much do remote text chat jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for remote text chat in Kentucky is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.03 and $31.63 per hour, depending on experience, location, and employer.

What is a Remote Text Chat job?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Support Agent, and why are they important?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.
What are the most commonly searched types of Text Chat jobs in Kentucky? The most popular types of Text Chat jobs in Kentucky are:
What are popular job titles related to Remote Text Chat jobs in Kentucky? For Remote Text Chat jobs in Kentucky, the most frequently searched job titles are:
What cities in Kentucky are hiring for Remote Text Chat jobs? Cities in Kentucky with the most Remote Text Chat job openings:
Infographic showing various Remote Text Chat job openings in Kentucky as of July 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,863 per year, or $26.4 per hour.

Crisis Counselor (Remote Contractor Work, United States)

Gaggle Net, Inc.

Lexington, KY โ€ข Remote

$21.50 - $28/hr

Other

Re-posted 22 days ago


Job description

Gaggle has been supporting student safety and well-being for more than 20 years and is currently serving 5.2 million students. We help K-12 districts manage student safety on school-provided technology, offer tele-therapy to students and staff and weve helped hundreds of districts avoid tragedies and save lives. Gaggle is in the processof building our Crisis Counselorteam

We are seeking Independent Contractors for positions of Crisis Counselor. This contract work allows you the flexibility to work within the constraints of your own schedule. The Gaggle ReachOut team offers a 24x7 service that is used to support students in crisis situations.

As an Independent Contractor, you would be supporting Gaggle's work in making a positive impact on the lives of K-12 students. Requirements: Crisis Help Line experience and certification preferred Background in crisis management/de-escalation, mental health and/or social services. Counseling or coaching experience Excel at empathetic listening, building strong rapport through text-based chat, and providing compassionate support during someones mental, emotional, or relational challenges.

Experience using various computer and web-based applications in a professional environmen Ability to exhibit tolerance of and respect for others opinions Adaptability to change Ability to work independently; experience working as an Independent Contractor preferred Access to high-speed internet (satellite is not acceptable) Access to a computer, chromebook, or laptop (tablets/phones are not acceptable) Experience with Slack or other business-based chat applications is a plus Must be comfortable in an ambiguous start-up environment, as process improvements continue to be implemented Strong technology skills Be flexible to sign up for shifts to cover the crisis line 24/7. We will work with you on your availability to support kids in need. Multiple shifts and options are available.

Additional Considerations: The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary Gaggle is in the process of partnering with school districts for this service, as a result, we will need flexibility from anyone accepting this contract with both start date and scheduling. Contracts can be terminated at any time There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above Because Gaggle strives to enter into contract agreements with Independent Contractors who contributes to Gaggle's mission of student safety, criminal background checks are required for all prospective Independent Contractors - this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check 100% remote work - Work from any location you choose Please make sure to follow the application instructions at the bottom that include applying at this link directly: https://recruiting.myapps.paychex.com/AppOne/MainInfoReq.asp?ReqID=5246496 Job Type: Contract Diversity, Equity, and Inclusion At Gaggle, a diverse, inclusive, and equitable workplace is one where all employees and customers, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites

We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. Were committed to maintaining an inclusive environment with equitable treatment for all. .