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Remote Text Chat Jobs in Arizona (NOW HIRING)

... text or chat to effectively coordinate care and resolve crisis situations; operates with accuracy ... Remote - Must live in Arizona Wireless (Wi-Fi) connection is not permitted for this position; you ...

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

Remote Responsibilities: * Receives and dispatches teams/clinicians timely and effectively ... text, or chat to effectively coordinate care and resolve crisis situations; operate within required ...

Crisis Specialist I

Tempe, AZ · On-site +1

$22.12 - $25.30/hr

... text or chat to effectively coordinate care and resolve crisis situations; operate with accuracy ... Remote Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to ...

Remote Text Chat information

What is a Remote Text Chat job?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What are the key skills and qualifications needed to thrive as a Remote Text Chat Support Agent, and why are they important?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.
What are the most commonly searched types of Text Chat jobs in Arizona? The most popular types of Text Chat jobs in Arizona are:
What cities in Arizona are hiring for Remote Text Chat jobs? Cities in Arizona with the most Remote Text Chat job openings:
Infographic showing various Remote Text Chat job openings in Arizona as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution.
Proposal Coordinator and Content Manager | Full-time | Remote

Proposal Coordinator and Content Manager | Full-time | Remote

Chronicle Heritage

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Company Profile   
Chronicle Heritage is a solution-driven heritage consulting firm that prides itself on employing the best cultural resource management professionals in the industry. We place an emphasis on supporting our clients’ needs, fostering new technologies that advance our industry, and leveraging those advancements toward the management of non-renewable cultural resources. Chronicle Heritage prioritizes professional development within the framework of innovation and forward thinking to encourage career advancement and research development.  
  Job Description  
We are seeking to hire a full-time Proposal Coordinator to assist our teams across all our offices in submitting proposal responses from start to finish and be involved in other marketing- or production-related tasks when needed. The Proposal Department (Dept. Team) consists of Proposal Coordinators and dedicated Subject Matter Experts. The role ensures that proposal teams have reliable access to accurate company information required for proposals, vendor registrations, and compliance documentation. This position regularly collaborates with the Marketing, Sales, Operations, and Compliance Departments during proposal development and is primarily responsible for proposal production and ensuring adherence to companywide processes.  
Hire Type: Full-time (hourly)   
Schedule: 40 hours, Monday–Friday (flexible schedule)  
Location: Remote: work from home, occasional request to report to local office as business needs  
Responsibilities  
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  • 50% – Proposal Coordination & Proposal Production Support \t
      \t\t
    • Draft proposal documents, complete forms accurately, collate SME input, insert content from the knowledge library, perform formatting and copy-editing review, assemble and package the final deliverable
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    • Identify RFx requirements and create proposal plans
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    • Schedule status and review meetings to meet internal and external deadlines
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    • Coordinate communication across teams in different departments (Administrative, Copy Editing, etc.)
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    \t
  • \t
  • 35% – Maintain proposal content systems and repositories \t
      \t\t
    • Lead the management, and maintenance the firm’s proposal content libraries
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    • Maintain and improve templates in coordinate with the Production Manager to ensure proposal materials meet formatting, quality, and submission standards.
    • \t
    \t
  • \t
  • 15% – Proposal Compliance Support \t
      \t\t
    • Maintain centralized repository of administrative data, including corporate vendor/supplier information, business registrations, and
    • \t\t
    • Track renewal dates for company documentation used in proposals,
    • \t\t
    • Coordinate with internal stakeholders to ensure content is accurate and up to date
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Required Qualifications   
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  • Bachelor’s degree in communications, marketing, business administration, or related field (or equivalent experience).
  • \t
  • 3+ years of experience working on proposals for professional services industries with a preference for cultural resources or environmental services 
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  • Advanced knowledge and experience with Microsoft Office Suite    
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  • Outlook: creating emails, attaching files to messages, creating appointments/invitations and changing them as needed, using reminders, flagging messages according to importance, moving emails between folders   
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  • Teams: chat one-on-one and in general channels for collaboration (messaging and video), navigating folders and files    
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  • Word: formatting documents to a template, creating documents, dynamic page layouts (section or page breaks), applying styles, text formatting, comments and track changes, inserting images and bookmarks, fields, creating/modifying/filling tables, table of contents/references/page navigation, create graphs and charts, printing setup, saving as PDF or different file formats   
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  • Excel: data recording, table filtering/sorting, formulas, charts and graphs, formatting, custom filter   
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  • PowerPoint: formatting to a template, master slides, applying styles, fonts, or colors, inserting graphics, images, and tables   
  • \t
  • Proficient to advanced knowledge and experience with Adobe Acrobat Pro  
  • \t
  • Proficient with Content Management Systems (CMS)  and Salesforce  
Preferred Skills  
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  • Bachelor’s degree  
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  • Familiarity with InDesign, Photoshop, Illustrator, or FileMaker,
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  • Experience working in marketing, copy editing  
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  • Excellent communication skills 
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  • Self-directed 
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  • High attention to detail and accuracy with strong formatting/editing skills   
  • \t
  • Strong organizational skills with the ability to manage multiple priorities  
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  • Flexible to an ever-changing work environment and priorities   
  • \t
  • Strong work ethic  
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  • Creative problem solver   
  • \t
  • Proactive in anticipating work requirements   
  • \t
  • Works well independently and in teams   
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  • Excellent interpersonal skills   
  • \t
  • Positive attitude  

Physical And Mental Requirements And Work Environment 
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  • Some work is performed primarily in an indoor environment and requires sustained sitting and use of fingers, hands, and arms to operate a computer and perform keyboard entry of data or document preparation (or equivalent with accommodation). Must also be able to operation standard office equipment (phone, copy machine, FAX machine, etc.) 
  Additional Information      Chronicle Heritage offers a great benefits package and huge growth potential. Pay will be commensurate with experience and bonuses may be offered for exceptional performance. Our benefits package includes health, dental, and vision insurance, a 401(k) plan with employer matching, paid time off (PTO), telecommuting and mentorship programs for career growth.    Chronicle Heritage is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Chronicle Heritage complies with the Americans with Disabilities Act (ADA) and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. EEO/AA/M/F/Veteran/Disabled. If you require assistance with submitting the application, please contact accommodations@chronicleheritage.com.