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Remote Text Chat Jobs in Queens, NY (NOW HIRING)

Platphorm

Organic Growth Marketing Manager

Brooklyn, NY · Remote

$85K - $110K/yr

The interaction can happen over the phone, email, text, or chat. Responsibilities: * Own organic ... Ability to work with a team in a remote setting, and stay active with communication between team ...

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All JobsText Chat JobsRemote Text Chat JobsRemote Text Chat Jobs in Queens, NY

Remote Text Chat information

See Queens, NY salary details

$10

$29

$68

How much do remote text chat jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote text chat in Queens, NY is $29.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $35.20 per hour, depending on experience, location, and employer.

What is a remote text chat?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What are the key skills and qualifications needed to thrive as a remote text chat support agent?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

How do I become a remote text chat agent?

To become a remote text chat agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Applying through company websites or job boards and completing any required training or assessments are common steps to start in this role.

What are popular job titles related to Remote Text Chat jobs in Queens, NY?

For Remote Text Chat jobs in Queens, NY, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat jobs in Queens, NY look for?

The top searched job categories for Remote Text Chat jobs in Queens, NY are:

What cities near Queens, NY are hiring for Remote Text Chat jobs?

Cities near Queens, NY with the most Remote Text Chat job openings:

Remote Text Chat jobs near you
Infographic showing various Remote Text Chat job openings in Queens, NY as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $61,051 per year, or $29.4 per hour.

Remote Mental Health Counselor - Full-Time Position in Community Health

Lyra Health Counseling Center

Paterson, NJ • Remote

$51K - $67K/yr

Full-time

Posted 3 days ago

New

Job description

Position Overview

Lyra Health Counseling Center is actively seeking dedicated and compassionate Mental Health Counselors for full-time remote positions. This opportunity is perfect for professionals eager to make a meaningful impact on individuals' mental well-being while working in a flexible and supportive environment.

About the Organization

At Lyra Health Counseling Center, we prioritize mental health by providing accessible and effective counseling services to our community. Our mission focuses on enhancing the quality of life for our clients through specialized and individualized care. As a part of a community health clinic, our counselors engage with stable adults seeking to improve their mental health, ensuring a positive and supportive therapeutic environment.

Work Environment

This position is entirely remote, allowing you to work comfortably from your home while enjoying the freedom to create your own schedule. Our state-of-the-art digital platform provides an all-in-one dashboard for client engagement, including live video and text sessions, messaging, and administrative tasks. We believe in empowering our counselors with unlimited administrative and technological support, ensuring that you can focus solely on providing care without the burdens of paperwork and marketing.

Key Responsibilities
  • Conduct individual counseling sessions via video chat to enhance clients' mental health.
  • Guide clients through discussions about their emotions and experiences, fostering deeper insights into their personal lives and relationships.
  • Serve as an advocate for clients, assisting them in defining their mental health goals.
  • Assess clients' mental health conditions and develop tailored treatment plans based on evidence-based practices and your clinical expertise.
  • Maintain client confidentiality and compliance with all regulatory responsibilities.
  • Engage in ongoing professional development and training to enhance therapeutic skills and methods.
Patient Population / Client Focus

In this role, you will work with well-screened clients who are stable adults with low acuity, allowing for a more focused therapeutic approach. We match your expertise with clients in line with your specialties and demographic preferences, ensuring a productive counseling relationship that contributes positively to client outcomes.

Qualifications
  • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Must be fully licensed and in good standing with the state board, qualified to practice independently without supervision. Acceptable licenses include:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Professional Counselor (LPC)
    • Licensed Clinical Social Worker (LCSW)
  • Demonstrated strong interpersonal skills and a compassionate nature towards clients.
  • Computer literate and comfortable using digital platforms for therapy and administrative tasks.
Preferred Experience
  • Experience in a counseling or therapy setting, especially with adult populations.
  • Familiarity with telehealth platforms or remote counseling services.
  • A strong understanding of contemporary therapeutic methodologies and practices.
Compensation and Benefits

Lyra Health Counseling Center offers a competitive annual salary ranging from USD 90,000 to 104,000, depending on your working hours and caseload. Additional benefits include:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposit for your convenience.
  • A monthly healthcare stipend for full-time counselors to support your well-being.
  • A minimal paperwork requirement, allowing you to devote your time to client care.
  • Unlimited referrals that help fill your calendar with clients matching your availability and specialty.
Career Growth Opportunities

Joining Lyra Health Counseling Center places you in an organization committed to your professional growth and development. You will have the chance to expand your skills through ongoing training, along with a steady stream of clients that can help you build a robust practice at your pace.

Why Join Our Team

At Lyra Health, we understand that a supportive work environment is essential for mental health professionals. Here, you will find a balance between your professional responsibilities and personal life. Our team culture fosters collaboration and growth, ensuring that you can thrive both personally and in your counseling career.

Application Information

If you are a motivated mental health professional looking for a remote work opportunity that emphasizes flexibility and client-centered care, we encourage you to apply with your resume today. Join us in making a difference in the lives of our clients!

Apply